Showing results by narrator "A.R Thorne" in All Categories

A positive customer experience is absolutely essential to keeping your business relevant. Today's business owners need to know how to connect and engage with their customers through a variety of different channels, including online reviews and word of mouth. Customer Experience for Dummies helps you listen to your customers and offers friendly, practical, and easy-to-implement solutions for incorporating customer engagement into your business plans and keep the crowds singing your praises.

The ability to think clearly and critically is a lifelong benefit that you can apply in any situation that calls for reflection, analysis, and planning. Being able to think systematically and solve problems is also a great career asset. Critical Thinking Skills for Dummies helps you hone your thinking abilities and become a better communicator. You'll find hands-on, active instruction and exercises that you can put to work today as you navigate social media and news websites, chat with AI, fact-check your own and others' views, and more. Become a thinking machine, with this Dummies guide.

This comprehensive road map for optimal leadership features: breakthrough research that connects increased leadership effectiveness with enhanced business performance; the first fully integrated Universal Model of Leadership; the five stages in the evolution of leadership - Egocentric, Reactive, Creative, Integral, and Unitive - along with the organizational structures and cultures that develop at each of these stages; six leadership practices for evolving your leadership capability at a faster pace; a map of your optimal path to greater leadership effectiveness; and more!

Buddhism asserts that we each have the potential to free ourselves from the prison of our problems. As practiced for more than 2,600 years, the process involves working with, rather than against, our depression, anxiety, and compulsions. We do this by recognizing the habitual ways our minds perceive and react - the way they mislead. The lively exercises and inspiring real-world examples Cayton provides can help you transform intractable problems and neutralize suffering by cultivating a radically liberating self-understanding.

What's the secret of a great comeback? And how do we boost our mental fitness to succeed in sport and life? The Comeback Quotient provides inspiration and practical advice on building mental endurance and physical stamina. When bestselling sportswriter Matt Fitzgerald went through a coronavirus-George Floyd double whammy, he realized that nobody can escape setbacks in life so we all need to be able to pull off a comeback. In training for his first triathlon since 2009 and overcoming chronic injury, Matt Fitzgerald puts his ultrarealist mental fitness training to the test.

In 1974, at the age of 17, author Glenn Berger served as "schlepper" and apprentice to the legendary recording engineer Phil Ramone at New York City's A&R Studios, and was witness to music history on an almost daily and nightly basis as pop and rock icons such as Paul Simon, Bob Dylan, Mick Jagger, Frank Sinatra, Burt Bacharach, Bette Midler, and James Brown performed their hit-making magic, honed their sound, strutted their stuff, bared their souls, and threw epic tantrums.

From the national best-selling author of Racing Weight, Matt Fitzgerald exposes the irrationality, half-truths, and downright impossibility of a "single right way" to eat and reveals how to develop rational, healthy eating habits.

There's no reason your money should be sitting in a bank account. By learning value investing, you can reap the rewards of consistent, reliable gains that can make you a millionaire by the time you retire. Don't just work for your money - put your money to work for you and retire in style.

This classic tale is the inspiration behind the beloved Christmas film of the same name starring Cary Grant and Loretta Young. Bishop Henry Brougham desperately wants to build a great cathedral for his overcrowded parish. The problem is he doesn't know how he will find a capable archdeacon to help fund the project. But that's not his only problem. Though his beautiful wife Julia fulfills her marital duties, there is no passion between them.

Given how quickly its operations have achieved global impact, it may seem that the Islamic State materialized suddenly. In fact, al-Qaeda's operations chief, Sayf al-Adl, devised a seven-stage plan for jihadis to conquer the world by 2020 that included reestablishing the Caliphate in Syria between 2013 and 2016. Despite a massive schism between the Islamic State and al-Qaeda, al-Adl's plan has proved remarkably prescient. In summer 2014, ISIS declared itself the Caliphate after capturing Mosul, Iraq - part of stage five in al-Adl's plan.

In Game On David Bockino, a former marketing and advertising manager at ESPN turned professor of communications and sport management, provides the first overview of the evolution of the sports media industry.

Eben Adams is a young painter in Depression-era New York just looking to make a living. His work has thus far left influential art dealers unimpressed. Then Eben happens upon a young schoolgirl named Jennie in Central Park. Intrigued by her mystical quality and her knowledge of things that happened well before her time, Eben begins to sketch a portrait of the young girl. The drawing turns out to be the most emotional piece Eben has ever done, and he finally gets the boost in his career he's been seeking. But before he can finish the portrait, Jennie vanishes.

This wonderful collection of 18 short stories includes work by some of literature's most treasured names, including Mark Twain, Edgar Allan Poe, James Joyce, Virginia Woolf, F. Scott Fitzgerald, Oscar Wilde, and many more. This superlative treasury includes "The Cask of Amontillado" by Edgar Allan Poe; "A Piece of String" by Guy Le Maupassant; "The Story of an Hour" by Kate Chopin; "The Mark on the Wall" by Virginia Woolf; "Nuns at Lunch" by Aldous Huxley, and many more!

Slye Temp operative Margaux Duke is chasing an international terrorist who murdered the last of her family. But her plans go up in smoke when her agency is in the crosshairs of the dangerous killer, forcing her to turn rogue to protect the only family she has left - her team. This is no time to get involved, especially with an enemy who steps between her and the terrorist she has to stop.

The history of pi, says the author, though a small part of the history of mathematics, is nevertheless a mirror of the history of man. Petr Beckmann holds up this mirror, giving the background of the times when pi made progress - and also when it did not, because science was being stifled by militarism or religious fanaticism.

AMPossible is the go-to guide for every amputee from the first day after limb loss to the day they get their life back.

Author David Deamer addresses questions that are the cutting edge of research on the origin of life. In Assembling Life, he provides an overview of conditions on the early Earth four billion years ago and explains why freshwater hot springs are a plausible alternative to salty seawater as a site where life can begin.

Hospitalized after a liaison with another man's wife ends in violence, Paul Cole has just one goal: to rebuild his shattered life. But with his memory damaged, the police hounding him, and no way to even get home, Paul's facing steep odds - and a bleak fate if he fails. This final, never-before-published novel by three-time Edgar Award winner Donald E. Westlake is a noir masterpiece, a dark and painful portrait of a man's struggle against merciless forces that threaten to strip him of his very identity.

In The Politics Industry, Katherine Gehl and Michael Porter ingeniously apply the tools of business analysis - and Porter's distinctive Five Forces framework - to show how the political system functions just as every other competitive industry does, and how the duopoly has led to the devastating outcomes we see today. Using this competition lens, Gehl and Porter identify the most powerful lever for change - a strategy comprised of a clear set of choices in two key areas: how our elections work and how we make our laws.

In the late 1940s, a small pack of wolves crossed the ice of Lake Superior to the island wilderness of Isle Royale, creating a perfect "laboratory" for a long-term study of predators and prey. As the wolves hunted and killed the island's moose, a young graduate student named Dave Mech began research that would unlock the mystery of one of nature's most revered (and reviled) animals - and eventually became an internationally renowned and respected wolf expert. This is the story of those early years.