Showing results by narrator "Caroline Miller" in All Categories

Learn how frictionless organizations cut costs, grow revenue, and create loyal fans by creating products and services that work so well, their customers never have to contact them for the wrong reasons. This audiobook will help any customer-facing organization deliver better customer experiences, save money, and increase revenue. Veteran customer service experts Bill Price and David Jaffe, coauthors of the best seller The Best Service Is No Service, explain how organizations can design products, sales, and support so that customer effort is reduced or, better still, removed.

Change is difficult but essential - Esther Derby offers seven guidelines for change by attraction, an approach that draws people into the process so that instead of resisting change, they embrace it. Even if you don’t have change management in your job description, your job involves change. Change is a given as modern organizations respond to market and technology advances, make improvements, and evolve practices...Esther Derby offers change by attraction, an approach that is adaptive and responsive and engages people in learning, evolving, and owning the new way.

The CIA in Hollywood offers the first full-scale investigation of the relationship between the Agency and the film and television industries. Tricia Jenkins draws on numerous interviews with the CIA's public affairs staff, operations officers, and historians, as well as with Hollywood technical consultants, producers, and screenwriters who have worked with the Agency, to uncover the nature of the CIA's role in Hollywood.

Best friends Sue Jan and Lovita run a beauty shop/boutique in the little West Texas town of Wachita. They share a passion of food and fun. But one day, over lunch in a Chinese restaurant, Lovita opens a fortune cookie with a sinister message: "Your father was murdered..." - a clue that leads them to God, an international spy ring and several devastatingly handsome strangers. A most unlikely pair of detectives, these girlfriends "Comb" the countryside with style, sarcasm, and lots of Szechwan.

Diet, by definition, is the type of food consumed in a certain period. It can be as simple as an average daily meal. It can also be part of a treatment program for medical conditions. The ketogenic diet has long been used in the treatment of epilepsy in children. Recent findings showed that it has other benefits aside from controlling seizures. Since its introduction in the 1920s, the ketogenic diet remains controversial until today. In this audiobook learn more about the ketogenic diet today.

Whether it's hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingertips!

Bad news comes in . . . fours? For romance author and former pool shark Jessie Hewitt it does. She hasn't written a decent sex scene in months, she hasn't shot a decent game of eight ball all year, and don't even ask about her supposed love life. And just when Jessie thinks things can't get any worse, a body lands on her car. Uber-hunky and altogether infuriating cop Wilson Rye suggests she concentrate on solving her other problems and leave the murder investigation to the experts. But does Jessie agree? Take a guess.

Tapping is one of the fastest and easiest ways to address both the emotional and physical problems that tend to hamper our lives. Using the energy meridians of the body, practitioners tap on specific points while focusing on particular negative emotions or physical sensations.

With more than two decades of experience working with hundreds of thousands of women and clients including eBay, GM, Microsoft, and more, Be Leaderly CEO Jo Miller has the strategies, stories, and research to help women shift their focus from doing to leading. In Woman of Influence, she provides a practical, hands-on road map that walks you through nine specific steps to build your brand, establish your legacy, and thrive.

Positive leaders are able to dramatically expand their people’s - and their own - capacity for excellence. And they accomplish this without enormous expenditures or huge heroic gestures. The authors show that, like the butterfly in Brazil whose flapping wings create a typhoon in Texas, you can create profound positive change in your organization through simple actions and attitude shifts.

Pool shark Jessie Hewitt usually knows where the balls will fall and how the game will end. But when a body lands on her couch, and the cute cop in her kitchen accuses her of murder, even Jessie isn't sure what will happen next. She also isn’t sure how to catch a killer, but she's about to learn.

Raising children is a serious business, especially in this era of two working parents with jam-packed schedules. A helping hand can make all the difference. Nationally known parenting expert Blythe Lipman is on a mission to help parents, offering hundreds of practical tips with a dash of humor. Go from stressed-out, overwhelmed and exhausted to melt-down free and mellow!

Nearly all of today’s major innovation workshops and programs call on organizations to drive innovation. What they miss is that innovation comes from the personal creativity of individuals. And creativity doesn’t require an advanced education or technical skills. All employees can be creative. Often, all they lack is a fitting mindset and the right skills.

Honor and conviction clash with loyalty and love in this epic Civil War novel that pits brother against brother. Winner of the coveted John Esten Cooke Award for Southern Fiction, Noble Cause chronicles the clash of a Confederate cavalry officer with a Union spy as they defend their beliefs, their country, and their honor.

Murder meets menopause. Take a guess which wins. A romantic vacation for...five? This wasn't exactly what Jessie and Wilson had in mind when they planned their trip to the tropics. The fun begins when Jessie's delightfully spry mother, Wilson's surfer dude son, and Jessie's rabidly hyperactive New York agent decide to tag along. What kind of trouble can these three oddest of odd balls possibly get into? Take a guess.

Magdalena Yoder, chaste and abstemious proprietor of the Pennsylvania Dutch Inn, agrees to let a Hollywood crew film at the inn. But when the assistant director is found pinned to a barn post with a farming tool, dimwitted local police chief Marvin Stoltzfus fingers Magdalena as his prime suspect. Now it's time for Magdalena to use her extraordinary Amish sleuthing skills to reveal the real killer.

Jessie Hewitt thought her pool-hustling days were long gone. But when uber-hunky cop Wilson Rye asks her to go undercover to catch a killer, she jumps at the chance to return to a sleazy poolroom. Jessie is confident she can handle a double homicide, but the doubly-annoying Wilson Rye is another matter altogether. What's he doing flirting with a woman half his age? Will Jessie have what it takes to deal with Tiffany La-Dee-Doo-Da Sass and solve the murders? Take a guess.

Magdalena Yoder, Amish-Mennonite proprietor of the Pennsylvania Dutch Inn, travels to Farmersburg, Ohio for the funeral of her second cousin (twice removed) who had the unfortunate luck of drowning in a vat of milk - and, as Magdalena knows, Amish men just don't go swimming in milk in the middle of February. Something's definitely rotten in Farmersburg...

Hanney, an expatriated Scot, returns from a long stay in South Africa to his flat in London. One night he is buttonholed by an American who appears to know of an anarchist plot to destabilise Europe, and claims to be in fear for his life. Hannay lets the American hide in his flat, and returns later to find that another man has been found shot dead in the same building, apparently a suicide. Four days later Hannay finds the American stabbed to death...

This audiobook is also a section in The Everything Anxiety Disorders Book and is being made available in this seperate title, for those who wish to learn specifically about the distinguishing characteristics of mental and emotional disorders.

In the chapters of this audiobook, I present information regarding common emotional conditions of "neurosis" and the less-common conditions of mental illness referred to as "psychosis".