Showing titles in Communication & Social Skills

From asking a waiter for an unusual substitution to urging a service manager to get your car finished sooner to swaying your significant other toward a particular film or show, many of the decisions you make are decided by talking. And no matter why you engage in face-to-face talk, there's no way to insulate yourself from the dangers of miscommunication. These 24 mind-opening lectures are your chance to learn more about how you communicate verbally, the common problems you can encounter in doing so, and how you can improve your own effectiveness.

Should I Stay or Should I Go? is a survival manual, a guidebook, and a shot of reality. Some people will never change, and kissing frogs is the stuff of fairy tales, not real life. The Beast never turns out to be a nice guy (or gal). This is a book that breaks down what mean people do to us, how they do it, and what we can do to survive.

Dr. Jeffrey Bernstein shares a groundbreaking 10-day program to help parents understand their child's behavior and regain control of their household. In this updated edition, parents will learn how to face new challenges, including defiance resulting from excessive technology use (even to the point of addiction) and the stress of modern family life. Dr. Bernstein explains what causes defiance in kids and why it's so destructive to the family, then offers parents a step-by-step guide on how to reduce conflict and end upsetting behaviors.

Celebrating the 75 anniversary of the original landmark bestseller How to Win Friends and Influence People, comes an up-to-the-minute adaptation of Carnegie’s timeless prescriptions for the digital age. Dale Carnegie’s principles have endured for nearly a century. Since its original publication in 1936, his timeless classic How to Win Friends and Influence People has gone on to sell 15 million copies. Now, introducing new listeners to Carnegie’s words of wisdom, comes How to Win Friends and Influence People in the Digital Age, a new guide for a new era.

When Nancy Friday began her research for My Mother/My Self in the early 1970s no work existed that explored the unique interaction between mother and daughter. Today psychotherapists throughout the world acknowledge that if women are to be able to love without possessing, to find work that fulfills them, and to discover their full sexuality, they must first acknowledge their identity as separate from their mother’s. Nancy Friday’s book played a major role in that acceptance.

Are you tired of feeling like roommates instead of soulmates? Do the same old arguments keep circling back, leaving you feeling stuck in a loop? Feeling like the passion has faded into a comfortable routine? You're not alone, and there's a lot you can do about it. Step into this expert-designed program and experience the profound difference it can make in your journey together. Rediscover each other and the love that brought you together, rekindled, and strengthened for a lifetime.

In this timely, personal guide, Mónica, the chief storyteller for the national cross-partisan depolarization organization Braver Angels, takes you to the real front lines of a crisis that threatens to grind America to a halt - broken conversations among confounded people. She shows you how to overcome the fear and certainty that surround us to finally do what only seems impossible: understand and even learn from people in your life whose whole worldview is different from or even opposed to yours.

Join the millions who have learned how to take control of their lives by setting healthy boundaries with their spouses, children, friends, parents, co-workers, and even themselves—in order to live life to the fullest. In Boundaries, Drs. Henry Cloud and John Townsend share the lessons they've learned in their years of practicing psychology and studying the patterns and practices that support clear biblical boundaries. You'll learn the ins and outs of setting the boundaries that will transform your daily life.

Lose weight. Act confident. Play hard to get. This approach to dating doesn't lead to love; it leads to insecurity and loneliness. In Deeper Dating, psychotherapist Ken Page offers a new path to finding meaningful and lasting relationships. Learn how to attract people who love you for who you really are, become more self-assured and emotionally available, and lose your taste for relationships that diminish your self-esteem.

Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston combines his background with the latest scientific research to help listeners turn the "impossible" and "unreachable" people in their lives into allies, devoted customers, loyal colleagues, and lifetime friends. Just Listen provides simple but powerful techniques listeners can use to really get through to people.

Since the publication of Running on Empty: Overcome Your Childhood Emotional Neglect, many thousands of people have learned that invisible Childhood Emotional Neglect, or CEN, has been weighing on them their entire lives, and are now in the process of recovery. Running on Empty No More: Transform Your Relationships will offer even more solutions for the effects of CEN on people's lives: how to talk about CEN, and heal it, in relationships with partners, parents, and children.

There is a war on for your mind. We are endlessly confronted by those who would manipulate us – advertisers, pick-up artists, politicians, big tech, cult leaders and many more – even the humble waiter who asks, ‘Still or sparkling?’ All forms of communication are designed to persuade you in some way. Politicians and nudge units manipulate us into agreeing with controversial policies. Adverts tell us to buy lots of this, but none of that. The news tells us what to care about. Charities compete for our support. Social media buffets us with algorithms.

Whether you are a new player or a seasoned veteran, Secrets to Winning at Office Politics can help you increase your personal power without compromising your integrity or taking advantage of others. This smart, practical guide shows you how to stop wasting energy on things you can't change and start taking steps to get what you want.

The Assertiveness Workbook contains powerfully effective skills grounded in cognitive behavioral therapy (CBT) to help you communicate more effectively, improve social interactions, and express yourself with confidence and clarity. You'll learn how to set and maintain personal boundaries while staying connected, and discover ways to be more genuine and open in your relationships. Finally, you'll learn to defend yourself calmly if you're unfairly criticized or asked to submit to unreasonable requests.

How do you set smart limits on your physical relationship? How much do you get involved financially? And how do you know if you've found your future spouse? Dating can be fun, but it's not always easy to navigate the questions and intricacies along the way. In Boundaries in Dating, Drs. Henry Cloud and John Townsend, counselors and authors of the New York Times bestseller Boundaries, share their practical advice for adding healthy boundaries to your dating life.

Esteemed professor Michael D. C. Drout brings his expertise in literary studies to the subject of rhetoric. From history-altering political speeches to friendly debates at cocktail parties, rhetoric holds the power to change opinions, spark new thoughts, and ultimately change the world.

A successful life starts with the self. How do we use the power of mindset to deal with stress and anxiety, gain perspective on negative emotions, and build resilience? Once we understand our inner lives, how do we create enriching, rewarding, and enduring relationships? How do we deal with difficult people and manage conflict? After mastering our thoughts and relationships, how do we live courageously and bring out the best in ourselves and other people?

Expressing what you want isn’t selfish, it’s prioritizing yourself. The need to please is powerful, but it causes anxiety, stress, and resentment. Time to change your patterns. Stand Up for Yourself is direct and no-nonsense. That’s because the way you prioritize others and let them stomp all over your boundaries isn’t working, so you need a change. This book teaches you how to reverse these mini-decisions, and internalize the belief that you are worth it, you are valuable, and you deserve it. Because you are, and you do.

With this program, you'll have the tools, the techniques, and, just as importantly, the unflinching confidence to influence your readers and listeners decisively - both at work and at home.

In Don’t Say Um, public speaking expert Michael Chad Hoeppner equips you with the physical tools you need to quickly improve your public speaking - for good. Packed with simple-to-master practical exercises like finger-walking to stop yourself using filler words to deep breathing to fix quivering, you'll discover how to transform how you communicate - because how you say something matters more than what you say.