Showing titles in Etiquette

Enchantment, as defined by bestselling business guru Guy Kawasaki, is not about manipulating people. It transforms situations and relationships. It converts hostility into civility and civility into affinity. It changes the skeptics and cynics into the believers and the undecided into the loyal. Enchantment can happen during a retail transaction, a high-level corporate negotiation, or a Facebook update.

The Listening Coach is a practical audio guide. It will help you coach yourself through the elements of listening that are critical in life, in business, and in your community. It is easy to listen to and digest and packed with practical ideas, so you can convert its insights into deeper ways of listening. Peppered with conversations and real-world case studies, you will discover the transformational impact of deep and generative listening. The Listening Coach will help you make a positive difference in the lives you encounter as you answer five key questions.

The classic guide for people who want to work in Denmark or work with Danes, from the author of the long-running "How to Live in Denmark" podcast. Denmark is a great place to work...if you know the unwritten rules of Danish business culture. Kay Xander Mellish, an American who has been living and working in Denmark for more than 20 years, knows them well. If you're thinking of moving to Denmark to work, this audiobook is a great place to start. It has tips on job hunting in Denmark, how to find job opportunities in Denmark before you ever leave home, and how to ace a Danish job interview.

In this new audiobook, Time Management: Perfecting the Lifestyle Called Punctuality, you will learn some of the reasons why we are often late, how to effectively deal with the problem, and plenty of advice and strategy to cut down on the instances of it.

Culture Smart! provides essential information, ensuring that you arrive at your destination aware of basic manners, common courtesies, and sensitive issues. These concise guides tell you what to expect, how to behave, and how to establish a rapport with your hosts. This inside knowledge will enable you to steer clear of embarrassing gaffes and mistakes, feel confident in unfamiliar situations, and develop trust, friendships, and successful business relationships.

Ben Rife is president/CEO/founder of Bullfrog Group, LLC. Ben and his company work with small and midsize businesses across the country to turn the desk phone into a revenue generating, productivity driving, and cost cutting tool.

Contrary to popular belief, the business world is not that complicated. While every industry and every profession requires specific expertise, the truth is that the "business of business" is relatively simple. In Business Without the Bullsh*t, listeners will learn surprising but tried-and-true secrets about being an extraordinary boss, about coping with annoying coworkers, and navigating the thorny problems that recur in every workplace.

Do you want to be more likable but don’t know how to? Do you want to say the right things at the right time but are not sure where to start? Do you want to know the link between emotional intelligence and top-level high-paying executive positions and how you can advance your career using that knowledge? Do you want to want to keep things feeling good in any social setting and grow those important personal relationships? If you have answered "Yes" to any of the above, then Emotional Intelligence and How to Achieve Mastery has just the right proven knowledge for you!

For thousands of years, the Chinese believed that they had created a perfect social system based on Confucian values and tempered by the Mandate of Heaven. Dynasties came and went, but the essence of being Chinese remained essentially unchanged until the 20th century. Since then, change has taken place in Chinese society at an unprecedented speed: the country experienced the turmoil of civil war and revolution and then emerged on to the world stage as a global superpower.

This book is your complete guide on how to wow your employer and land that job! Job hunting and the terrifying interview process that follows is one of the most stressful and intimidating things of modern life. Long gone are the days when an individual could walk into an interview unprepared, land a job with prospects, and gently climb the ladder until he or she retired.

Every team has a manager.... But not every team is lucky enough to have a true leader. Get ready to break the mold! Did you know that 82 percent of employees would consider quitting their job because of a bad boss? And it isn’t just that you don’t want to be a bad boss…. You don’t want to be a boss at all – you want to be a leader.

Originally published in 1896, General Henry M. Robert's classic guide to smooth, orderly, and fairly conducted meetings has sold millions of copies in numerous editions as the gold standard of meeting procedure for parliamentarians and novice club presidents and members alike. The best book from which to learn all about running and taking an effective part in meetings, General Robert's gift of order is as indispensable now as it was a century ago.

How does one become a CEO? Many people know they want to climb the corporate ladder, but don't have a clue about how to ascend that ladder without losing their grip. In this insightful, controversial program, Jeffrey J. Fox offers solid, practical advice and recommendations on how to fulfill your ambition to better yourself, to be a contributor, to make a difference, to grow professionally, and to be more successful.

The Etiquette Edge gives you a crash course on modern business manners. New advice explains how to navigate sticky situations at work, including digital interactions that are easy to misinterpret - and hard to mend. From interviewing etiquette and dress codes to working in close quarters and communicating upward, you'll master the essentials of making a great impression and building relationships.

An intimate and profound reckoning with the changes buffeting the $2 trillion global advertising and marketing business from the perspective of its most powerful players, by the best-selling author of Googled. Advertising and marketing touches on every corner of our lives and is the invisible fuel powering almost all media. Complain about it though we might, without it the world would be a darker place. And of all the industries wracked by change in the digital age, few have been turned on its head as dramatically as this one has.

Do you always get the assignments you want? Do you know how to ask for help without sounding dumb? How to answer a question you don’t know the answer to? All the while sounding smart, capable, and competent? If the answer is no, you’re not alone. Jodi Glickman founded the communication consulting firm Great on the Job to help rising stars of the business world with the same issues. Now, for the first time, the training program that Jodi uses with her top-tier clients is available in book form. Great on the Job teaches people how to talk to one another at work, every day, in every situation....

Have you ever been reduced to a quivering mass of jelly when handed a wine list? Wondered why a sommelier was hovering near your table? Felt out of your element at a nice restaurant with clients, colleagues, or friends? Professional Drinking will boost your confidence and squash the fear of embarrassment. Sommelier and executive coach Jim Schleckser teaches you to handle yourself like a pro in a restaurant or bar, at a business event, or in any social situation.

What do you say when your new job is very different from what you agreed to? How do you tell your boss that your workload is too heavy or that you need more training? How do you deal with a colleague whose loud speakerphone calls are driving you insane? And how do you repair your reputation after getting drunk at the company holiday party? Ten years of writing a workplace advice column have taught Green that people tend to avoid difficult conversations in the office because we simply don't know what to say. But the stakes are just as high if we don't speak up, because problems that could be solved with a simple conversation can fester if they aren't addressed.

India is in transition. Since the publication of Culture Smart's first guide to India in 2003, the nation has been transformed from a developing third-world country into the world's fastest growing economy. This completely new and up-to-date volume by American author Becky Stephen is unrivalled.

A land of mountains, hills, and fertile plains, Romania is a tourist destination waiting to be discovered. It is a rich and complex country: a place whose cities are home to beautiful parks and vibrant cultural scenes and whose people welcome guests warmly into their homes, sharing the best of whatever they have and partying into the night, suffused by Latin joie de vivre. Buffeted over time between three great powers - the West, Russia, and Turkey - Romania betrays the cultural influences of each, and it can be a difficult place to get a handle on.