Showing titles in Mentoring & Coaching

Elizabeth Pantley, creator of the No-Cry revolution, gives you advice for raising well-behaved children, from ages two through eight. In The No-Cry Discipline Solution, parenting expert Elizabeth Pantley tells you how to deal with childhood's most common behavioral problems.

L'assertività è la capacità di esprimere i propri sentimenti, scegliere come comportarsi in un dato contesto, difendere i propri diritti, esprimere serenamente un'opinione in disaccordo con gli altri, chiedere agli altri di modificare i loro comportamenti quando vengono percepiti come fuori luogo o offensivi. Tutto questo è fatto in modo costruttivo. Sviluppare un comportamento assertivo permette di gestire le relazioni professionali e sociali con fermezza, evitando sia la risposta aggressiva, sia quella passiva. L'obiettivo dell’assertività è quindi creare rapporti interpersonali basati sulla collaborazione e, al tempo stesso, affrontare con efficacia anche le situazioni problematiche

Sadly, compassion and accountability are too often in tension—leaders feel they have to pick one or the other. But solely prioritizing accountability can create toxic work environments that drive away good talent. On the other end of the spectrum, being too nice can compromise performance and productivity.

In today's fast-paced business environment, call centers play a crucial role in maintaining a company's reputation and customer satisfaction. As a call center leader, you are the linchpin that ensures these critical interactions are managed effectively and efficiently. Your responsibilities encompass overseeing daily operations, monitoring performance metrics, and, most importantly, coaching and developing your agents to excel in their roles. Coaching is crucial for call center leaders as it directly impacts the performance and satisfaction of their teams.

Miroslav Petrovic’s Enlivened Method is the future of public speaking — making the invisible world of communication tangibly felt. The tools in this book will empower you to utilise embodied presence and authenticity to create deep engagement, trust, like-ability and rapport with any audience. This book is for speakers, leaders, coaches, facilitators, teachers and those who want to discover the unseen principles behind creating a magnetic connection with their listeners.

It just makes complete sense to me to have both of these manuscripts in a bundle! Of course, it also has to do with the fact that people have emailed me asking me to release a bundle of these two books. And I understand why they would want that, for the obvious reason, that both of these books will provide with the right tools you'll need in order to take full advantage of your coaching sessions and then maximize your leadership skills.

Have you ever heard yourself or someone else say: "Some of my best friends are...(Black, White, Asian, etc.)"? or "I don't think of you as...(Gay, Disabled, Jewish, etc.)"? or "I don't see color, I'm colorblind"? These statements and dozens like them can build a divide between us and the people we interact with. Though well-intended, they often widen the diversity gap sometimes causing irreparable harm personally and professionally.

How to Close A Deal like Warren Buffett offers an original spin on Buffett’s near-mythic dealmaking prowess that will catch the attention of millions of Buffet fans worldwide. Here, Tom Searcy and Henry DeVries acknowledge leaders in sales and sales training and deconstruct the Buffett approach for dealmaking to give listeners a wealth of Warren wisdom to help close every deal.

As a coach to some of the country’s highest-profile executives, Daniel Harkavy has witnessed the transformation that comes when leaders utilize coaching to turn their paycheck-driven teams into vibrant and successful growth cultures. Since founding his company in 1996, Harkavy and his team have coached thousands and shared their knowledge by certifying coaching leaders across the country. Now, in this strategic and thought-provoking guide, he shares his proven strategy for improving your team’s performance while raising quality of life inside and outside of the office.

Todd Wilson and Gerald Hiestand contend that among a younger generation of evangelical pastors and theologians, there is a growing appreciation for the native connection between theology and pastoral ministry. At the heart of this recovery of a theological vision for ministry is the re-emergence of the role of the "pastor theologian". The Pastor Theologian presents a taxonomy of the pastor-theologian and shows how individual pastors - given their unique calling and gift-set - can best embody this age-old vocation in the 21st century.

For women over 50, this invaluable guide combines practical advice, exercises, and no shortage of sass that will inspire listeners to beat ageist limitations and own their careers.

Deep and meaningful interpersonal connections at work are critical to your career—and to your well-being. Bonds built on trust allow women to help one another, exchange information, and be more productive. But high-quality professional relationships are only possible with emotional openness—and not all women feel they can be vulnerable enough in the office to develop these kinds of ties. Making Real Connections explores the many ways that our working relationships with other women are usually amazing—and sometimes messy.

In the audiobook The Ultimate Coaching Toolbox- 98 Life Changing Techniques, Tools, and Exercises to Coach Clients to Success, you will discover 98 coaching worksheets, exercises, and tools that can transform your approach to working with clients. Plus you'll discover which clients, coaching types, and situations each of the tools works best for, and what to do when a coaching tool doesn’t turn out to be a great fit for a specific client.

You could decide to have G.R.E.A.T. processes. When you have those, these kind of problems perhaps don’t go away completely, but they can be dramatically reduced. Everyone can have an easier life, with less stress, wasted effort and better outcomes for employees, the business and its customers. So the big question you probably have is “well, how do we make that happen?”

Women Who Don’t Wait in Line is an urgent wake-up call from politico and activist Reshma Saujani. The former New York City Deputy Public Advocate and founder of the national nonprofit Girls Who Code argues that aversion to risk and failure is the final hurdle holding women back in the workplace. Saujani advocates a new model of female leadership based on sponsorship - where women encourage each other to compete, take risks, embrace failure, and lift each other up personally and professionally.

Our leadership development programs teach necessary skills, yet we often train individuals who do not have the character to lead, which is a weakness because a leader with skills but no character can be dangerous. But a leader with character but no skills is useless. In this book, author, consultant, and entrepreneur Tim Clark shows how anyone can develop both character and competence.

These proven coaching skills will take your team to the next level and help you achieve your goals. Is coaching a new position for you? Are you a veteran in coaching teams? Are you looking to become a coach? No matter what your current position is, all coaches need a solid foundation to build the success of their team upon. And that foundation is these 10 coaching skills. You are about to lay the coaching foundation to help your team focus more, take consistent action, stay motivated, and accomplish the goals you set out for them.

An instant classic in the field of love and relationships, this deeply profound book by self-help gurus Ariel and Shya Kane teaches you and your partner how to have a successful relationship in three simple steps. By learning how to let go, let be, and fully commit to the happiness that can only be found within you and each other, you will rediscover the passion that first brought you together and the magic to keep you as a couple.

Study after study confirms that career development is the single most powerful tool managers have for driving retention, engagement, productivity, and results. Nevertheless, it’s frequently back-burnered. When asked why, managers say the number-one reason is that they just don’t have time - for the meetings, the forms, the administrative hoops. But there’s a better way.

Agile coaching remains a prominent career progression trend for many agile practitioners like scrum master and agile project managers who feel like they outgrew the shoes of their digital delivery roles. This audiobook is my attempt to summarize the learning and observations from inside the agile professional space, explaining in simple terms what an agile coach is really supposed to do and how they are different from agile delivery roles such as scrum master and, ultimately, how to properly transition into a coaching role.