Showing titles in Conflict Resolution & Mediation
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Martin Luther King: The Essential Box Set
- Inspiration and Wisdom for Challenging Times
- By: Donald T. Phillips, Dr. Bernice A. King - foreword
- Narrated by: Je Nie Fleming
- Length: 10 hrs and 43 mins
- Unabridged
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Hailed as America’s greatest civil rights advocate, Martin Luther King, Jr. inspired the people of the United States to demand equality, regardless of the color of their skin. And he did it peacefully. Time may have passed, but in today’s world, his teachings are needed more than ever. With Martin Luther King, Jr.’s wisdom and unwavering dedication to making the opposition listen, you can become a peaceful leader and advocate for the way the world should look, no matter who stands in your way.
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Martin Luther King: The Essential Box Set
- Inspiration and Wisdom for Challenging Times
- Narrated by: Je Nie Fleming
- Length: 10 hrs and 43 mins
- Release date: 10-08-21
- Language: English
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Work Jerks
- How to Cope with Difficult Bosses and Colleagues
- By: Louise Carnachan
- Narrated by: Louise Carnachan
- Length: 7 hrs and 24 mins
- Unabridged
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Wouldn't it be nice if work stopped being something you dread and instead something you enjoy? If you're stressed and unhappy because of problems with a boss or colleague, you pay a price. Not only can your mental and physical health suffer, your nearest and dearest get sick of hearing about it.
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Work Jerks
- How to Cope with Difficult Bosses and Colleagues
- Narrated by: Louise Carnachan
- Length: 7 hrs and 24 mins
- Release date: 10-05-23
- Language: English
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Systemische Beratung & Systemisches Coaching
- Mit den Powermethoden aus der systemischen Therapie zur idealen Problemlösung und Harmonie in Ihrem Umfeld (inkl. effektive Fragetechniken und Übungen)
- By: Malte Berghoff
- Narrated by: Frank Schmalbach
- Length: 3 hrs and 48 mins
- Unabridged
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Schwelen in Ihrer Familie seit Jahren bestimmte Konflikte, die regelmäßig Weihnachtsfest, Geburtstagsfeier & Co. verderben? Erleben Sie in Ihrem Team eine destruktive Grundstimmung und trotz aller Bemühungen sind die wirklichen Probleme anscheinend nicht zu lösen? Möchten Sie endlich einen Weg finden, mit dem Schwierigkeiten systematisch und langfristig aus der Welt geschafft werden können - für sich selbst oder als Berater für andere? Dann ist systemische Beratung genau der Ansatz, nach dem Sie gesucht haben, und in diesem Buch erfahren Sie, wie das Ganze funktioniert.
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Systemische Beratung & Systemisches Coaching
- Mit den Powermethoden aus der systemischen Therapie zur idealen Problemlösung und Harmonie in Ihrem Umfeld (inkl. effektive Fragetechniken und Übungen)
- Narrated by: Frank Schmalbach
- Length: 3 hrs and 48 mins
- Release date: 27-06-22
- Language: German
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Love as a Business Strategy
- Resilience, Belonging, and Success
- By: Mohammad F. Anwar, Frank E. Danna, Jeffrey F. Ma, and others
- Narrated by: Kelli Tager
- Length: 8 hrs and 40 mins
- Unabridged
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Anchored by Softway’s own transformational journey, Love as a Business Strategy offers a new, people-first framework for achieving any business outcome - written by folks that aren’t fans of run-of-the-mill business books. Love as a Business Strategy doesn’t preach or mislead, rather it lays out the blueprints for better business outcomes - like better employee engagement, enhanced patient experiences, and increased efficiency - then walks you through it step-by-step.
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Love as a Business Strategy
- Resilience, Belonging, and Success
- Narrated by: Kelli Tager
- Length: 8 hrs and 40 mins
- Release date: 19-05-21
- Language: English
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Powerful Phrases for Dealing with Workplace Conflict
- What to Say Next to De-stress the Workday, Build Collaboration, and Calm Difficult Customers
- By: Karin Hurt, David Dye
- Narrated by: Karin Hurt, David Dye
- Length: 4 hrs and 49 mins
- Unabridged
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In many workplaces today, workplace conflict is an escalating issue. The shift to remote work and hybrid teams has left many people longing for deeper human connection. On top of this, add a younger generation clamoring for more feedback and impatient for change, steady advances in technology that can feel threatening to job security, or people reexamining priorities and quietly quitting. Take the increase in anxiety, stress, and depression, mix in the loss of human relationships, and you get less tolerance and understanding leading, ultimately, to more unresolved workplace conflict.
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Powerful Phrases for Dealing with Workplace Conflict
- What to Say Next to De-stress the Workday, Build Collaboration, and Calm Difficult Customers
- Narrated by: Karin Hurt, David Dye
- Length: 4 hrs and 49 mins
- Release date: 14-05-24
- Language: English
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101 Tough Conversations to Have with Employees
- A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges
- By: Paul Falcone
- Narrated by: Adam Lofbomm
- Length: 12 hrs and 45 mins
- Unabridged
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Inappropriate workplace conduct, lateness, sexually offensive behavior, productivity and communication issues...these are just a few of the uncomfortable topics bosses must sometimes discuss with their employees. 101 Tough Conversations to Have with Employees offers realistic sample dialogues managers can use to facilitate clear, direct interactions with their employees, helping to sidestep potential awkwardness and meet issues head-on.
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101 Tough Conversations to Have with Employees
- A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges
- Narrated by: Adam Lofbomm
- Length: 12 hrs and 45 mins
- Release date: 11-02-20
- Language: English
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Radicalization to Terrorism
- What Everyone Needs to Know
- By: Sophia Moskalenko, Clark McCauley
- Narrated by: Xe Sands
- Length: 6 hrs and 50 mins
- Unabridged
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Terrorism and radicalization came to the forefront of news and politics in the US after the unforgettable attacks of September 11th, 2001. When George W. Bush famously asked "Why do they hate us?," the President echoed the confusion, anger and fear felt by millions of Americans, while also creating a politicized discourse that has come to characterize and obscure discussions of both phenomena in the media.
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Brilliant
- By Dr. Dylan Evans on 04-11-23
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Radicalization to Terrorism
- What Everyone Needs to Know
- Narrated by: Xe Sands
- Length: 6 hrs and 50 mins
- Release date: 13-10-20
- Language: English
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Getting to Maybe
- How the World Is Changed
- By: Frances Westley, Brenda Zimmerman, Michael Patton
- Narrated by: Justine Eyre
- Length: 7 hrs and 18 mins
- Unabridged
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Many of us have a deep desire to make the world around us a better place. But often our good intentions are undermined by the fear that we are so insignificant in the big scheme of things that nothing we can do will actually help feed the world’s hungry, fix the damage of a Hurricane Katrina, or even get a healthy lunch program up and running in the local school. But extraordinary leaders such as Gandhi and even unlikely social activists such as Bob Geldof most often see themselves as harnessing the forces around them, rather than singlehandedly setting those forces in motion.
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Getting to Maybe
- How the World Is Changed
- Narrated by: Justine Eyre
- Length: 7 hrs and 18 mins
- Release date: 14-05-19
- Language: English
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Communication in Relationship
- Enhance Your Communication to Prevent Couple Conflicts, Boost Trust, Find Your Intimacy. Discover 11 Practical Steps to Grow Deeper Relationships to Save Your Marriage.
- By: Brené Mindful
- Narrated by: Diedra Eby
- Length: 5 hrs and 33 mins
- Unabridged
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Enhance communication with your partner without feeling as you speak two different languages. What if a few simple skills could radically improve your life, marriage, and your relationship? Imagine a life with your partner without conflicts, anxiety, and trust. Communication in Relationship will teach you how to use easy, actionable activities to strengthen your marriage by working together or working through problems separately, from open-ended conversation prompts to fast quizzes.
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Communication in Relationship
- Enhance Your Communication to Prevent Couple Conflicts, Boost Trust, Find Your Intimacy. Discover 11 Practical Steps to Grow Deeper Relationships to Save Your Marriage.
- Narrated by: Diedra Eby
- Length: 5 hrs and 33 mins
- Release date: 01-04-21
- Language: English
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Dangerous Love
- Transforming Fear and Conflict at Home, at Work, and in the World
- By: Chad Ford
- Narrated by: Chad Ford
- Length: 5 hrs and 47 mins
- Unabridged
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Knowing how to transform conflict is critical in both our personal and professional lives. Yet, by and large, we are terrible at it. The reason, says longtime mediator Chad Ford, is fear. When conflict comes, our instincts are to run or fight. To transform conflict, Ford says we need to turn toward the people we are in conflict with, put down our physical and emotional weapons, and really love them with the kind of love that leads us to treat others as fellow human beings, not as objects in our way.
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Best Peacebuilding Book!!!
- By Anonymous User on 05-07-20
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Dangerous Love
- Transforming Fear and Conflict at Home, at Work, and in the World
- Narrated by: Chad Ford
- Length: 5 hrs and 47 mins
- Release date: 11-06-20
- Language: English
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Powerful Phrases for Effective Customer Service
- Over 700 Ready-to-Use Phrases and Scripts That Really Get Results
- By: Renee Evenson
- Narrated by: Kelly D’Ambrosio
- Length: 7 hrs and 58 mins
- Unabridged
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Dealing with customers isn't easy, they aren't always right or even pleasant. Business author Renée Evenson ensures you’ll always have the right words to defuse tense interactions. Practical and insightful, this book ensures you’ll never again be at a loss for what to say to customers. In Powerful Phrases for Effective Customer Service, she covers 30 challenging customer behaviors and 20 common employee-caused negative encounters.
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Powerful Phrases for Effective Customer Service
- Over 700 Ready-to-Use Phrases and Scripts That Really Get Results
- Narrated by: Kelly D’Ambrosio
- Length: 7 hrs and 58 mins
- Release date: 30-08-22
- Language: English
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From Conflict to Courage
- How to Stop Avoiding and Start Leading
- By: Marlene Chism
- Narrated by: Marlene Chism
- Length: 6 hrs and 12 mins
- Unabridged
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Unresolved conflict is workplace kryptonite. Learn how to develop the mindset and skills to defuse disagreements, overcome division, and turn conflict into an opportunity for growth. Unresolved workplace conflict wastes time, increases stress, and negatively affects business outcomes. But conflict isn’t the problem, mismanagement is. Leaders unintentionally mismanage conflict when they fall into patterns of what Marlene Chism calls “the Three A's”: aggression, avoidance, and appeasing.
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From Conflict to Courage
- How to Stop Avoiding and Start Leading
- Narrated by: Marlene Chism
- Length: 6 hrs and 12 mins
- Release date: 07-04-22
- Language: English
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Conversas difíceis
- Como discutir o que é mais importante [How to Discuss What Matters Most]
- By: Douglas Stone, Bruce Patton, Sheila Heen
- Narrated by: Guilherme Maciel
- Length: 12 hrs and 13 mins
- Unabridged
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Todos os dias nos esforçamos para ter ou evitar conversas difíceis–seja ao lidar com um funcionário de baixo desempenho, discordar do marido ou da esposa, negociar com um cliente ou simplesmente dizer “não” ou “me desculpe”. Baseado em 15 anos de pesquisas, este audiolivro traz uma abordagem passo a passo para que possamos travar esses diálogos delicados com menos estresse e mais sucesso.
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Conversas difíceis
- Como discutir o que é mais importante [How to Discuss What Matters Most]
- Narrated by: Guilherme Maciel
- Length: 12 hrs and 13 mins
- Release date: 23-08-22
- Language: Portuguese
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Resolving Conflicts at Work
- Ten Strategies for Everyone on the Job
- By: Kenneth Cloke, Joan Goldsmith, Warren Bennis - foreword
- Narrated by: Danny Campbell
- Length: 14 hrs and 38 mins
- Unabridged
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Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the workplace are actually opportunities for greater creativity, productivity, enhanced morale, and personal growth. In the third edition of this text, all chapters are completely infused with additional content, updated examples, and new case studies.
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Resolving Conflicts at Work
- Ten Strategies for Everyone on the Job
- Narrated by: Danny Campbell
- Length: 14 hrs and 38 mins
- Release date: 30-10-18
- Language: English
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Sí, de acuerdo [Getting to Yes]
- Cómo negociar sin ceder
- By: Roger Fisher, William Ury
- Narrated by: Javier Gómez
- Length: 7 hrs and 46 mins
- Unabridged
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¡Sí, de acuerdo! ofrece una estrategia comprobada, paso a paso, para llegar a acuerdos aceptables entre las partes en cada tipo de conflicto. Esta versión actualizada y revisada brinda a los lectores un método directo y aplicable universalmente para negociar disputas personales y profesionales sin enojarse ni ser engañados. Desde hace casi treinta años, ¡Sí, de acuerdo! ha ayudado a millones de personas a aprender una mejor manera de negociar.
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Sí, de acuerdo [Getting to Yes]
- Cómo negociar sin ceder
- Narrated by: Javier Gómez
- Length: 7 hrs and 46 mins
- Release date: 28-01-21
- Language: Spanish
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Martin Luther King: The Essential Box Set
- The Landmark Speeches and Sermons of Martin Luther King, Jr.
- By: Clayborne Carson, Kris Shepard, Peter Holloran, and others
- Narrated by: Keith David, Jay Gregory, Martin Luther King, and others
- Length: 15 hrs and 24 mins
- Unabridged
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This definitive box set includes all the landmark speeches of the great orator and American leader Martin Luther King, Jr., from his inspirational "I Have a Dream" to his firey "Give Us the Ballot." Comprised of recordings previously included in A Call to Conscience and A Knock at Midnight, The Essential Box Set is a must-have for any home, library, or school collection.
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A Joy To Experience A Revelation
- By Mikey on 08-01-14
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Martin Luther King: The Essential Box Set
- The Landmark Speeches and Sermons of Martin Luther King, Jr.
- Narrated by: Keith David, Jay Gregory, Martin Luther King, Clayborne Carson
- Length: 15 hrs and 24 mins
- Release date: 22-12-09
- Language: English
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Toxic at Work
- Surviving Your Psychopathic Workmates, from the Dominant Bullies to the Charming Manipulators
- By: David Gillespie
- Narrated by: David Gillespie
- Length: 6 hrs and 23 mins
- Unabridged
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Research tells us that one in twenty people have no empathy. Empathy is the human ingredient that enables trust, forges bonds and allows teams to work and workplaces to thrive. The psychopath is not interested in cooperative effort but in individual power and glory - and they will stomp on anyone who gets in their way. Using research and stories drawn from history, politics, sports and business, Gillespie explains how workplace psychopaths - from bosses to clients, colleagues and customers - see the world, and highlights their devastating impact on workplaces.
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Toxic at Work
- Surviving Your Psychopathic Workmates, from the Dominant Bullies to the Charming Manipulators
- Narrated by: David Gillespie
- Length: 6 hrs and 23 mins
- Release date: 26-09-23
- Language: English
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Mastering Hard Conversations
- Turning Conflict into Collaboration
- By: Mark Rosenberg
- Narrated by: Mark Rosenberg
- Length: 5 hrs and 11 mins
- Unabridged
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Managing conflict is a core capability for today's leaders. In this book, Mark Rosenberg draws on his extensive experience as an executive coach and mediator to provide leaders with insights and practical tools to improve communication and master hard conversations. Mastering Hard Conversations provides a proven, practical, structured approach to help you become a better leader by improving your communication and conflict management skills.
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Mastering Hard Conversations
- Turning Conflict into Collaboration
- Narrated by: Mark Rosenberg
- Length: 5 hrs and 11 mins
- Release date: 19-06-24
- Language: English
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The Power of a Positive Attitude
- Discovering the Key to Success
- By: Roger Fritz
- Narrated by: Christopher Lane
- Length: 2 hrs and 56 mins
- Unabridged
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Attitude affects every facet of our lives - from the way we handle stress to how we communicate at work. The way we view difficulties and setbacks can make the difference between success and failure. Roger Fritz has devoted his career to helping people overcome obstacles and achieve their goals by changing their outlook on life.
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The Power of a Positive Attitude
- Discovering the Key to Success
- Narrated by: Christopher Lane
- Length: 2 hrs and 56 mins
- Release date: 09-06-08
- Language: English
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Help Your Boss Help You
- Convert Conflict into Opportunities
- By: Ken Kousen
- Narrated by: Ken Kousen
- Length: 5 hrs and 30 mins
- Unabridged
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Manage your manager to get what you want from your job and your career. As a professional in the business world, you care about doing your job the right way. The quality of your work matters to you, both as a professional and as a person. The company you work for cares about making money, and your boss is evaluated on that basis. Sometimes those goals overlap, but the different priorities mean conflict is inevitable. Take concrete steps to build a relationship with your manager that helps both sides succeed.
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A book that I was waiting for.
- By Anonymous User on 09-02-22
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Help Your Boss Help You
- Convert Conflict into Opportunities
- Narrated by: Ken Kousen
- Length: 5 hrs and 30 mins
- Release date: 16-11-21
- Language: English
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