Showing titles in Business Communication

Leadership and influence author Chris Widener teaches a simple three-step process to make sure you're always prepared to talk to anybody, anytime and anywhere. Have you ever felt like you don't know what to say in a social situation? Is small talk not your thing? If so, then this is the perfect program to equip you with the skills you need to be a great conversationalist at social events, business meetings, with your superiors, and with friends. Banish those awkward moments with this simple and memorable system by a professional speaker who is never at a loss for words. Never feel like you don't know what to say again!

Talking to others doesn’t have to be so stressful. With these 9 skills by your side, you can make conversations a breeze. Just saying ‘hi’ is never enough, and keeping others interested in you while trying to keep the conversation afloat can easily become nightmarish. Sometimes, you end up ruining a conversation by overthinking a simple reply. You probably also hate making small talk, only to be completely ignored (besides, how many times can you actually ask about the weather?)

Effortlessly read and influence your boss's and customers' true thoughts and intentions!Announcing the fastest path to unprecedented business growth.For 25 years, Joe Navarro interrogated career criminals, terrorists, and witnesses for the FBI. As a former agent in counterintelligence working with the most deceptive and untrustworthy people on earth, getting to the truth was a matter of life or death.

Getting our voices heard can be a nerve-wracking and overwhelming task - particularly in a world where everyone seems to have something to say. The ability to present our ideas with confidence is now a coveted skill. Yet on stage, we become this other person: less funny, less engaging, less human. Mark Shayler draws on his own experience - from nervous speaker to charismatic compere - to guide you through the task of public speaking.

These days more and more employers are using “competency-based” job interview questions to try to ensure that new hires’ experience and abilities match the demands of the positions they’re filling. Designed to elicit real-life career events demonstrating your knowledge, judgment, and skills, this new breed of interview question can trip up even the savviest job seekers. And in this extremely tough job market, there are no second chances.

In this handy book, I’ll show you how you can overcome your reservations and fears about networking, and I’ll coach you in all the skills and insider secrets that I’ve developed over the years. These secrets and skills have helped make networking a vital ingredient in my success, and they can do the same for you, too.

The Art of How to Talk to Anyone helps you improve communication, overcome shyness, and navigate social situations confidently.

Communication is a very important aspect of life. We use it for a large portion of our daily activities and without it nobody gets very far in life. It's like the moment you visit a foreign country. When you don't know the language and everything seems alien and unknown, you begin to appreciate your native language. Communication requires our daily practice & development as it falls into our careers, our relationships, our financial lives, and our very happiness.

Stop networking. Seriously, stop doing it. Now. It is time to ditch the old networking-for networking's-sake mentality in favor of a more powerful and effective approach to creating and enhancing connections. In Superconnector, Scott Gerber and Ryan Paugh reveal a new category of professionals born out of the social media era: highly valuable community-builders who make things happen through their keen understanding and utilization of social capital. Superconnectors understand the power of relationship-building, problem-solve by connecting the dots at high levels.

Elevate your client's experience and win more business. This is the first book to detail how professionals can acquire more clients and establish their lasting loyalty through the experience they provide. Many books are written on acquisition strategies, better customer service, or an elevated experience. But none gives the listener the step-by-step tactical strategies to make both acquisition and loyalty happen in concert like this book does.

Why is the gap so great between our hopes, our intentions, even our decisions - and what we are actually able to bring about? Even when we are able to make important changes - in our own lives or the groups we lead at work - why are the changes are so frequently short-lived and we are soon back to business as usual? What can we do to transform this troubling reality?

Skill with people is the one essential ingredient for success and happiness at home and in business. The Art of Dealing with People gives you the skills to take your people skills to a level that you never thought possible! Skill in human relations is similar to skill in any other field, in that success depends on understanding and mastering certain basic general principles. You must not only know what to do, but why you're doing it.

The HBR Guide to Dealing with Conflict will give you the advice you need to understand the most common sources of conflict; explore your options for addressing a disagreement; recognize whether you—and your counterpart—typically seek or avoid conflict; prepare for and engage in a difficult conversation; manage your and your counterpart's emotions; develop a resolution together; and know when to walk away.

Customer Experience expert Jim Tincher provides the wisdom and tools to show business-to-business (B2B) organizations how to build and sustain superior customer experience (CX) as a core business activity.

Communicating with Mastery provides listeners with a rich treasure trove of frameworks and tools for leadership communication as developed and taught over the past decade at Stanford's Graduate School of Business. Designed for the business leader on the go, it provides you quick access to helpful approaches to vexing communication problems leaders face today in speaking and writing to various audiences.

Tech Leadership is a detailed blueprint for career development in a dynamic industry. If you like empowering others, accomplishing big things, and gaining insights from today’s visionaries, then you’ll love Andrew Swerdlow’s seasoned wisdom and mentorship.

I used to think LinkedIn was a colossal waste of time - until I discovered the simple secrets to success on LinkedIn. If you want to know how to double your leads and sales using LinkedIn beyond what you thought possible...without spending hundreds of dollars on ads...or trying to become a "viral" hit.... Then this will be the most important message you ever read. Here’s why. If you've been on LinkedIn for a while, the scenario I’m about to describe may be familiar to you.... You’ve found great companies on LinkedIn, that need what you have.

Proven customer engagement approaches for winning in the most important moments driving profitability and growth - customer retention and expansion.

Many people today are so dazzled by the long-term potential for artificial intelligence that they overlook the much clearer and more immediate potential for a new form of "collective intelligence": the intelligence of groups of people and computers working together. In Superminds, Thomas Malone explains what we need to do to take advantage of this potential. Groundbreaking and utterly fascinating, Superminds will change the way you work - both with others and with computers - for the better.

Managing conflict is a core capability for today's leaders. In this book, Mark Rosenberg draws on his extensive experience as an executive coach and mediator to provide leaders with insights and practical tools to improve communication and master hard conversations. Mastering Hard Conversations provides a proven, practical, structured approach to help you become a better leader by improving your communication and conflict management skills.