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To help you in becoming a more charismatic person, this guide goes through many actionable examples and strategies. As you press yourself to grow, you will find that there are so many experiences you have already had that will help formulate your ability to be successful. It’s time to take the plunge and grow!

Facilitating with Ease! has become the go-to handbook for those who lead meetings, training, and other business gatherings. Packed with information, effective practices, and invaluable advice, this book is the comprehensive handbook for anyone who believes meetings should be productive, relevant, and as short as possible. Dozens of exercises, surveys, and checklists will help transform anyone into a skilled facilitator, and clear, actionable guidance makes implementation a breeze.

What do you say when your new job is very different from what you agreed to? How do you tell your boss that your workload is too heavy or that you need more training? How do you deal with a colleague whose loud speakerphone calls are driving you insane? And how do you repair your reputation after getting drunk at the company holiday party? Ten years of writing a workplace advice column have taught Green that people tend to avoid difficult conversations in the office because we simply don't know what to say. But the stakes are just as high if we don't speak up, because problems that could be solved with a simple conversation can fester if they aren't addressed.

In her previous books, executive coach and professional development expert Shawn Kent Hayashi identified the various types of conversations that are vital for growth and success. Now, in Conversations That Get Results and Inspire Collaboration, she answers many of the questions she is most frequently asked during coaching and training sessions.