Showing results for "Fix" in Customer Service
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Nincompoopery
- Why Your Customers Hate You - and How to Fix It
- By: John R. Brandt
- Narrated by: John R. Brandt
- Length: 4 hrs and 13 mins
- Unabridged
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Find and kill the corporate stupidity that drives customers crazy. CEO and award-winning business writer John R. Brandt offers concrete examples of how any organization - large or small, and regardless of industry - can innovate in ways that delight customers and attract top-level talent. Nincompoopery - terrible customer service, idiotic business processes, and soul-crushing management practices - surrounds all of us. We lose time, patience, and profits as stuck-in-the-past organizations actively prevent us (and our customers) from getting the value we (and they) deserve.
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Nincompoopery
- Why Your Customers Hate You - and How to Fix It
- Narrated by: John R. Brandt
- Length: 4 hrs and 13 mins
- Release date: 16-07-19
- Language: English
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Regular price: £7.99 or 1 Credit
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How to Have Happy Clients and Turn Unhappy Clients into Happy Ones
- What to Do and Not Do - and How to Fix It When Things Go Wrong
- By: Gini Graham Scott
- Narrated by: Jeremy F Lunnen
- Length: 2 hrs and 28 mins
- Unabridged
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How to Have Happy Clients and Turn Unhappy Clients into Happy Ones features what to do and what mistakes to avoid in order to keep your clients happy. It also discusses what to do if a client has a bad experience in order to fix things.
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How to Have Happy Clients and Turn Unhappy Clients into Happy Ones
- What to Do and Not Do - and How to Fix It When Things Go Wrong
- Narrated by: Jeremy F Lunnen
- Length: 2 hrs and 28 mins
- Release date: 27-07-18
- Language: English
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Regular price: £6.99 or 1 Credit
Sale price: £6.99 or 1 Credit
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