Showing results for "An Encounter" in Marketing & Sales

This book offers an innovative, research-based approach to one of the toughest challenges businesses face today: how to drive success by effectively managing the moments when employees interact with customers. Based on research spanning 10 million employees and 10 million customers around the globe, the Human Sigma approach combines a proven method for assessing the health of the employee-customer encounter with a disciplined process for improving it.

Brought to you from The Eastside Rooms, these regular chats, interviews and debates from a range of industry experts, colleagues and friends are a great way to catch up on industry trends, learn a little about what we have been up to - or simply relax and listen.As a leading venue in the meeting and event industry, located next to one of Birmingham's best hotels, the podcast will feature business event, hospitality and travel content, in additional to trending topics such as sustainability, wellness, finance and AI.

Conversations at the chasm where business strategy meets visual design. Sharing, caring human beings who have had to tackle business, design and branding problems in order to get on. Encountered kindly these individuals are happy to share their work with you. Better than a soap opera - each is a real person, like you.

Each episode in this series offers a glimpse into my everyday interactions, whether I’m on the sales floor or acting as a customer. I believe in cutting out the fluff, so these episodes are concise and to the point. Despite their brevity, they pack a punch with a core sales principle embedded in each one. If you appreciate learning without unnecessary filler and enjoy a mix of humor, cynicism, sarcasm, all wrapped up in an educational package, then you’re in for a treat with this podcast.