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A black swan is a highly improbable event with three principal characteristics: It is unpredictable; it carries a massive impact; and, after the fact, we concoct an explanation that makes it appear less random, and more predictable, than it was. The astonishing success of Google was a black swan; so was 9/11. For Nassim Nicholas Taleb, black swans underlie almost everything about our world, from the rise of religions to events in our own personal lives. Elegant, startling, and universal in its applications, The Black Swan will change the way you look at the world.

For centuries, the Insurance industry has been there for people at the worst moments of their lives, and kept the risk of those moments from stopping us from pursuing our dreams. Today, customer expectations are changing at an ever-increasing pace, driven further by the rapid digitization the world embraced in the pandemic. But that isn’t the only thing driving change in the industry, with a new generation of insurers emerging to serve customers differently and rethink the art of the possible in Insurance.

Are you thinking about getting into the insurance business? Already in it and need a refresher? Struggling to grow and find ways to sell on value? Having a hard time marketing or growing?

This revised version by Michael Bonilla, former insurance agency owner and broker, has packed this edition full of relevant information facing new and existing agents.

This is the ultimate guide and reference book for anyone who will use medical care or have insurance questions. If you don't have a professional advocate or someone to advocate on your behalf effectively, this is the advocate for you. Inside Patient Advocacy Matters II, you will find more updates from the first edition that keep up with the ever-changes tides of healthcare.

「しつこく勧誘されたくない、だけど保険選びで損をしたくない。」そんなあなたにぴったりのオーディオブックが発売されました。聴くだけで保険加入の際に、最低限気をつけなければいけない事柄が理解できます。また、現在保険に加入しているあなたも、内容が現状に合っているかどうか、すぐにチェック出来ます。第一巻が医療保険編、第二巻が火災保険編、第三巻が自動車保険編となっています。「本やパンフレットを読むのは面倒だ。」そんなあなたも、通退勤途中やちょっとした待ち時間などに聴くだけでOK!このオーディオブックは現役の保険エージェントや保険会社の社員がiPodユーザーの為に書き下ろしたオリジナルのコンテンツです。資料請求の前に、注意すべきポイントをわかりやすく解説した内容になっています。このオーディオブックのサポートは、http://qualify.jpで行っています。(C)ファイナリスト