YOUR HOME. THEIR WORKPLACE.

By: Cecily Lalloo
Listen for free

  • Summary

  • Often, as a result of a life changing event, many people unwittingly become employers of care staff in their homes. A loved one had an accident or incident that results in a brain injury or trauma, spinal injury or multiple complex disabilities that changes their life - as well as all those around them; their families, their friends, even their work colleagues. Caregivers, support workers, rehabilitation assistants are employed to provide complex care for them, sometimes on a 24/7 basis. These people could be friends or relatives, or professional caregivers. Families or individuals are placed in a position of being an employer and meeting their legal obligations to their employees. Not meeting these obligations can mean costly claims to an employment tribunal. With over 20 years' experience complying with employment law, HR specialist, author of Employing Care Staff in Your Home, and advocate for people who employ care staff in their homes, working with case managers and deputies appointed by the Court of Protection, Cecily Lalloo is host of 'YOUR HOME. THEIR WORKPLACE.' In these episodes, Cecily shares tips and information with people who employ care staff in their homes so that they get to know what they don't know about employing people. Profile linkedin linkedin.com/in/cecilylalloo Newsletter https://www.linkedin.com/newsletters/employing-people-in-your-home-7062524266134548480
    2024
    Show More Show Less
Social Sciences
Show More Show Less
Episodes
  • YOUR HOME. THEIR WORKPLACE. - Episode 6 - Take the headache out of record-keeping with Sam Milliken-Smith co-founder of Heba

    YOUR HOME. THEIR WORKPLACE. - Episode 6 - Take the headache out of record-keeping with Sam Milliken-Smith co-founder of Heba
    Jan 1 2025
    Episode 6 Take the headache out of record-keeping Wishing you Compliments of the Season and all the very best wishes for a positive 2025 – may all your dreams come true. Episode 6 of Series 1 of Your Home. Their Workplace. introduces another way to take the headache out of record-keeping in 2025. Host of the show, Cecily Lalloo discusses Sam Milliken-Smith the formation and purpose of Heba, a platform designed to support families and care professionals in managing and navigating care. Sam, who co-founded Heba, shared his personal motivation for creating the platform, citing experiences as volunteering for charities supporting children with developmental differences. Cecily acknowledged the importance of record-keeping in their field and expressed her belief that Heba could make a significant difference by streamlining information and saving time. Sam, emphasizing that Heba is designed to help users understand and share information, Sam explained that Heba Care was initially set up to assist with care coordination, particularly through the lens of the family, but is now used by various care professionals and case management firms. The tool offers care management features, access to expert guidance and resources, and a collaborative way of working which is designed to support care teams and facilitate collaboration among family members and care professionals. It allows users to track and share symptoms, medications, events, appointments, and exercises, and can be used by families with case managers or care support workers. The software solution, Heba, is used by families to track their children's health and by care professionals to manage their shifts and keep track of events. The tool is designed to be flexible and accessible, with over 10,000 app sessions recorded by some users. Cecily inquired about the ease of setting up the tool and Sam said that they prioritised user-friendliness and intuitiveness in its development. He said the availability of a new app, which can be downloaded from the app store within 30 seconds. The app is designed to be user-friendly and accessible, with a free version available for trial. It can be used on various devices, including iPhones, Android devices, and tablets. The app is intended for families and professionals to manage care circles, with the option to invite others to join. Heba plan to develop a web app for laptop use in the future. Sam emphasised that they have invested heavily in data security and privacy and have undergone various processes to ensure compliance with bodies such as the NHS. They also mentioned that they have certifications like Cyber Essentials and Cyber Essentials Plus. He assured Cecily that the data is safe, secure, and accessible to users, who can decide how to use it. The conversation also touched on the potential for HR functions like holiday management to be integrated into Heba in the future. Meet Sam and co-founder Uzay Marcar on their website https://www.heba.care/about and sign up for a free trial. Cecily has been pointing her clients to this website to take a look as many express the fact that information sharing is repetitive, and they look for ways to streamline processes within their teams, keep accurate records, and share vital information. I do hope that this will be a solution that will help families with both children and adults who need constant care. Let me have your feedback, your views and suggestions for future shows. Cecilylalloo@gmail.com Subscribe to my LinkedIn Newsletter Read my book or listen to the audibook - “Employing Care Staff in Your Home” Listen to more episodes in the podcast Your Home. Their Workplace. Employing Care Staff in Your Home at Amazon or Lulu https://www.amazon.co.uk/Employing-Care-Staff-Your-Home/dp/1447849485 https://www.lulu.com/shop/cecily-lalloo-and-cecily-lalloo/employing-care-staff-in-your-home/paperback/product-75d44g.html?page=1&pageSize=4
    Show More Show Less
    27 mins
  • YOUR HOME. THEIR WORKPLACE. - Episode 5 – When you employ family and friends.

    YOUR HOME. THEIR WORKPLACE. - Episode 5 – When you employ family and friends.
    Dec 1 2024
    Welcome to Episode 5 in this Series 1 of YOUR HOME. THEIR WORKPLACE. Join me as I record from beautiful Cape Town. In this episode it’s all about employing people you love – your family and friends. This is one of the most difficult and important work relationships. It can work wonderfully if everyone knows what the expectations are and respect them. Or it can be an awful disaster and end some of the most beautiful relationships. Something that is not discussed in the podcast – is the fundamental expectation that the employment relationship may end at some time. How will this be managed? If your family or friend decides that they want to work elsewhere, or they want to give up working, are you prepared to not take their decision as a personal affront against you? In any relationship sometimes you have to be cruel to be kind. Sometimes being kind and giving in to requests and demands can put you in a difficult position. Your kindness can come back to haunt you! This time of the year is often busy for many. Preparing for Christmas, school activities, end of term, travelling, seeing friends and relatives ... shopping! As a parent carer or family member taking care of a loved one, the festive season and what it brings, on top of your daily routine, adds extra pressure. Be kind to yourself and take some time out if you can. Thank you for joining us on YOUR HOME. THEIR WORKPLACE. Subscribe to the podcast so you don’t miss our next show next month. I’d love you to connect with me on LinkedIn and sign up to receive my LinkedIn newsletter, called HR with Cecily - Employing People in Your Home. Find my book - Employing Care Staff in Your Home - on Amazon or Lulu.com. It’s in paperback or e-book. But if you prefer to listen to your books get the audiobook. Be the first two people to subscribe this month to YOUR HOME. THEIR WORKPLACE and receive a free paperback copy of Employing Care Staff in Your Home. All you have to do is email me at cecilylalloo@gmail.com and tell me that you’ve subscribed and suggest a topic for a future episode, ask a question relating to employing care staff in your home, or write a review. Remember, YOUR HOME is THEIR WORKPLACE, so make it a space that inspires you and inspires the people you employ to care for your loved one. I look forward to spending time with you and in the meantime, stay safe. Stay well. This podcast is brought to you by Cecily Lalloo, advocate for employers employing care staff because YOUR HOME is THEIR WORKPLACE. Links: Employing Care Staff in Your Home at Amazon or Lulu https://www.amazon.co.uk/Employing-Care-Staff-Your-Home/dp/1447849485 https://www.lulu.com/shop/cecily-lalloo-and-cecily-lalloo/employing-care-staff-in-your-home/paperback/product-75d44g.html?page=1&pageSize=4
    Show More Show Less
    17 mins
  • YOUR HOME. THEIR WORKPLACE. - Episode 4 With Guest Dr Shabnam Berry Khan of Psychworks Associates on trauma, interdisciplinary wheel, value-based recruiting and more

    YOUR HOME. THEIR WORKPLACE. - Episode 4 With Guest Dr Shabnam Berry Khan of Psychworks Associates on trauma, interdisciplinary wheel, value-based recruiting and more
    Oct 31 2024
    Ep 4 – Dr Shabnam Berry Khan of Psychworks Associates on trauma, interdisciplinary wheel, value-based recruiting and more Welcome to Episode 4 in this Series 1 of YOUR HOME. THEIR WORKPLACE. In this episode I talk about “Teleworkers” – the name in the 1980s for Virtual Assistants of today. Then I talk with Dr Shabnam Berry Khan, psychologist, case manager, business owner of Psychworks Associates. As a case manager, Shabnam and her team work with people with multiple complex disabilities. The majority of her clients have care staff – support workers, rehabilitation assistants, buddies and more - who work in the clients’ homes. What are the challenges that are faced? There are many. As a psychologist, you’d expect Shabnam to deal with trauma, she says: ” The bottom line is we're working with people and where there's people, there's trauma. That's the truth of it and it informs everything we say, everything we do, how we interact with one another. So in order to be a good anything with people - case manager, HR person - you have to consider employees, you have to think about that trauma informed perspective. What is this person bringing? That's the issue right here and right now. But what is all the other baggage that they're bringing with them that is colouring how they're interacting with me right now.” There is much to unpack and Shabnam brings an honest perspective – it's not all roses. We talk about how to recruit in this very difficult sector that encroaches on people’s private lives. It’s not only about the job role, but about the people involved. The different layers of people. I loved Shabnam’s description of what I have heard of as a “multidisciplinary team”. She says: “So we try and work more interdisciplinary. Everyone is connected to everyone else. And I describe it as kind of like a wheel. You’ve got the hub, the clients, and then you’ve got the spokes going out. But if you don’t have the tyre around the edge ...” In essence, the case manager’s role is bringing people together, helping the employees carry out their role, to bring ideas to the table, to meet certain standards, to support their performance, whilst realising that not all suggestions and ideas will work for a particular client or a particular family. The case manager needs to ensure that the carers are valued, even though there is not really a clear career path, and the role may prove monotonous, or they may not fit with a client of a family - another aspect of employing care workers. Shabnam ends by saying “May God bless the support worker!” Thank you Shabnam for your time and very interesting points of view. Visit Psychworks Associates webpage and follow them on LinkedIn. https://www.linkedin.com/in/dr-shabnam-berry-khan-psychworks/ Thank you for joining us on YOUR HOME. THEIR WORKPLACE. Subscribe to the podcast so you don’t miss our next show next month. I’d love you to connect with me on LinkedIn and sign up to receive my LinkedIn newsletter, called HR with Cecily - Employing People in Your Home. Find my book - Employing Care Staff in Your Home - on Amazon or Lulu.com. It’s in paperback or e-book. But if you prefer to listen to your books get the audiobook. Be the first two people to subscribe this month to YOUR HOME. THEIR WORKPLACE and receive a free paperback copy of Employing Care Staff in Your Home. All you have to do is email me at cecilylalloo@gmail.com and tell me that you’ve subscribed and suggest a topic for a future episode, ask a question relating to employing care staff in your home, or write a review. Remember, YOUR HOME is THEIR WORKPLACE, so make it a space that inspires you and inspires the people you employ to care for your loved one. I look forward to spending time with you and in the meantime, stay safe. Stay well. This podcast is brought to you by Cecily Lalloo, advocate for employers, employing care staff because YOUR HOME is THEIR WORKPLACE. Links: Employing Care Staff in Your Home at Amazon or Lulu https://www.amazon.co.uk/Employing-Care-Staff-Your-Home/dp/1447849485 https://www.lulu.com/shop/cecily-lalloo-and-cecily-lalloo/employing-care-staff-in-your-home/paperback/product-75d44g.html?page=1&pageSize=4
    Show More Show Less
    45 mins

What listeners say about YOUR HOME. THEIR WORKPLACE.

Average customer ratings

Reviews - Please select the tabs below to change the source of reviews.

Audible.co.uk reviews

Amazon reviews
No Reviews are Available