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Not-for-profit startups, often operating with fewer than 20 employees and tight budgets, face significant challenges when implementing CRM systems. Lacking the resources for customized solutions or extensive IT support, they usually take a DIY approach, relying on affordable, accessible tools. However, this often results in fragmented systems where data from donor, volunteer, and member interactions are siloed, leading to inconsistent customer experiences. These organizations need CRMs that can unify their various engagement channels—such as email, social media, and events—into a cohesive platform. The CRM tools suited for not-for-profit startups must bridge the gaps between these disconnected systems, offering visibility into customer touchpoints and improving engagement, all while staying within financial constraints.

In this episode, our host, Sam Gupta, discusses the top 10 Non-Profit Startup CRMs in 2024. He also discusses several variables that influence the rankings of these CRM systems. Finally, he shares the pros and cons of each CRM system.

Background Soundtrack: Away From You – Mauro Somm

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