In this episode of the Used Car Dealer Podcast, Zach talks with Mark Allen, President of AutoAp, a leading provider of recall management services for dealerships, fleets, and various automotive partners. They discuss how AutoAp’s technology resolves the frequent discrepancies in safety recall data, the complexities behind VIN checks, and why automated, timely recall information is crucial for protecting customers and avoiding costly liability. Mark shares how his extensive experience in the auto industry led him to join and eventually lead AutoAp, and he offers insights into how all players—dealers, OEMs, service providers, and government agencies—must work together to improve overall road safety.

Below are the main questions Zach asks Mark:

Q) Mark, how did you get started in the auto industry?
Q) Tell us about AutoAp and how you became its president.
Q) How many vehicle recalls occurred in the U.S. during 2024?
Q) Are current VIN-check sources enough, or what else should we know?
Q) What’s the solution to these recall challenges?
Q) How does AutoAp partner with different companies across the automotive ecosystem?
Q) Which services does AutoAp offer, and can you share a key client example?
Q) Anything else you’d like to add to wrap up the discussion?
Q) How can companies contact you and learn about your upcoming events?

📌 Listen to more episodes here: https://www.sellyautomotive.com/podcast
📜 Read the full transcription: https://blog.sellyautomotive.com/blog/recall-accuracy-mark-allen

In this episode of the Used Car Dealer Podcast, Zach engages in an insightful conversation with Ryan Maher, CEO of BizzyCar. They discuss the broken recall management system, how BizzyCar’s AI-powered platform is transforming the process for OEMs, dealers, and consumers, and what this means for safety and compliance.

Some of the questions asked were:

Q) Ryan, can you share your journey in the auto industry and what inspired you to focus on recall management with BizzyCar?
Q) With 21 million recalls already this year, what are the biggest challenges in addressing recalls efficiently?
Q) BizzyCar recently raised $15 million. What changes can we expect in the next 6 months?
Q) What do you think of the trend toward mobile service, and how does it affect customer relations?
Q) How does BizzyCar’s AI streamline the recall process for OEMs, dealers, and consumers?
Q) What common mistakes do dealerships make with recalls, and how does BizzyCar help avoid them?
Q) How does BizzyCar support compliance and transparency for OEMs?
Q) How easily can dealerships integrate BizzyCar into their current operations?
Q) Can you share a success story where BizzyCar improved recall rates or boosted service opportunities?
Q) What role will AI play in recall management, and what’s next for BizzyCar in 2025?
Q) What advice would you give dealers to stay proactive and effective in recall management?

📌 Listen to more episodes here: Selly Automotive Podcast
📜 Read the full transcription: https://blog.sellyautomotive.com/blog/ryan-bizzycar-2024

In this episode of the Used Car Dealer Podcast, Zach dives into an engaging conversation with Brian Kramer, GM of AccuTrade. They discuss the current shifts in the used car market, the innovative appraisal tools offered by Accu-Trade, and how these tools help dealers make smarter decisions while enhancing the customer experience. Brian shares insights on navigating misconceptions in vehicle appraisals, success stories from dealerships, and AccuTrade's plans for 2025. Dealers of all sizes will find valuable advice on staying competitive in a digital-first market.

Some of the questions asked were:

Q) Brian, can you tell us about your background and what brought you to AccuTrade?
Q) What do you think are the biggest changes in the used car market today?
Q) How does AccuTrade’s appraisal tech help dealers assess vehicle values more accurately?
Q) What makes AccuTrade stand out from other digital appraisal tools?
Q) What are common misconceptions about vehicle appraisals and valuations?
Q) How do Accu-Trade’s tools improve the buying and appraisal experience for dealers and customers?
Q) Can you share a success story from a dealership using AccuTrade?
Q) What advancements is AccuTrade planning for 2025?
Q) What advice would you give to single-store dealers adapting to the digital and appraisal changes?

Listen to our other podcast episodes: https://www.sellyautomotive.com/podcast
Transcribe of this podcast - https://blog.sellyautomotive.com/blog/brian-kramer-accutrade-2024