In this episode of the Used Car Dealer Podcast, Zach interviews Dave Sutton, Vice President of Business Development and Industry Relations at Montway. The discussion covers vehicle reconditioning, condition report writing, and the current state of the recovery industry. Dave also shares insights on how technology is shaping these areas and what the future holds for the industry.

Some of the questions asked on the podcast include:

Q) Can you share a bit about your background and how you got into the auto industry?
Q) How has condition report writing changed with digital platforms over the years?
Q) Why are more photos in condition reports becoming important for buyers?
Q) What is frame damage, and how does it impact a vehicle's value and safety?
Q) When should a vehicle be reconditioned before selling? What factors matter most?
Q) What ROI can dealers expect from reconditioning, and which services boost marketability the most?
Q) Do dealers prefer in-house or outsourced reconditioning, and how does tech help manage costs?
Q) What’s the difference between repossession and recovery in the auto industry?
Q) How is tech improving the recovery industry, and what new challenges are agents facing?
Q) What’s the future of the recovery industry with more vehicle tracking and telematics?
Q) How should dealers handle repossession trends in the current economy?
Q) What new developments at Montway are you excited about this year?

Listen to our other podcast episodes: https://www.sellyautomotive.com/podcast
Transcribe of this podcast - https://blog.sellyautomotive.com/blog/recon-2024

In this episode of the Used Car Dealer Podcast, Zach interviews Todd Smith, founder of QoreAI, a startup focused on identity verification and transactional fraud prevention in the automotive space. They discuss the recent CDK DMS hack, the prevalence of transactional fraud, and the future of secure document management in the automotive industry. The conversation also delves into how technology impacts credit affordability and what dealers can do to enhance their security measures.

Some of the questions asked on the podcast include:

Q) Todd, can you share your background and how you started in the automotive industry?
Q) What inspired you to focus on identity verification and fraud prevention in the automotive space with your latest startup?
Q) What are your thoughts on the recent CDK hack and its impact on the automotive industry?
Q) How prevalent is transactional fraud in the used car industry, and what types of fraud do dealers commonly face?
Q) Can you explain how secure deal document management works and its importance for protecting Personally Identifiable Information (PII)?
Q) How does credit affordability impact a customer's ability to purchase a vehicle? What trends are you seeing, and what role does technology play?
Q) How does QoreAi assist dealers with identity verification and fraud prevention?
Q) What challenges do dealers face when implementing security measures, and how can they overcome them?
Q) How do you see the future of identity verification and secure document management evolving in the automotive industry?
Q) Are there any upcoming regulatory changes regarding data protection and identity verification that dealers should be aware of?
Q) What advice would you give to dealers starting to focus on improving identity verification and fraud prevention processes, and how can they stay ahead in protecting customer data and ensuring secure transactions?

Listen to our other podcast episodes: https://www.sellyautomotive.com/podcast
Transcribe of this podcast - https://blog.sellyautomotive.com/blog/todd-smith

In this episode of the Used Car Dealer Podcast, Zach interviews Andrew Rostami, Chief Product Officer and CMO at Credit Acceptance. They discuss Credit Acceptance’s strategies for dealer growth and support for the subprime ecosystem. The conversation also highlights the latest financing tech innovations and upcoming initiatives from Credit Acceptance.

Some of the questions asked on the podcast include:

Q) Andrew, what is your background and current role at Credit Acceptance?
Q) What factors contributed to the increase in new active dealers at Credit Acceptance?
Q) How has Credit Acceptance adapted to support dealers amid lenders pulling back from auto lending?
Q) What challenges do subprime customers face in auto financing, and how does Credit Acceptance address them?
Q) What are the latest financing options that Credit Acceptance offers to help dealers grow?
Q) How does Credit Acceptance's lending model align the interests of dealers, buyers, and consumers?
Q) In what ways does Credit Acceptance support dealer growth beyond financing solutions?
Q) How do you see the auto financing landscape evolving for subprime customers in the next few years?
Q) How important is technology in Credit Acceptance’s strategy, and what innovations are you excited about?
Q) Has your team developed any new integrations for easier funding from independent dealership DMS?
Q) Can you share success stories where Credit Acceptance significantly impacted a used car dealer’s business?
Q) What role does the automotive industry play in economic mobility, and how does Credit Acceptance contribute?
Q) How has the current economic climate impacted consumer behavior in the auto market?
Q) Are there any upcoming initiatives or products from Credit Acceptance that used car dealers should be excited about?

Listen to our other podcast episodes: https://www.sellyautomotive.com/podcast
Transcribe of this podcast - https://blog.sellyautomotive.com/blog/credit-acceptance-2024