Episodes

  • #13: CHALLENGING THE BENIGN ASSUMPTION

    #13: CHALLENGING THE BENIGN ASSUMPTION
    Feb 25 2023
    Ever find your organization stalemated by operating under the assumption, “If they knew better, they’d do better”? Yet nothing good comes out of that. By the way, for a look at my new book, Managing the Insider Threat: No Dark Corners and the Rising Tide Menace, check out this site for some details: http://catransauce.wixsite.com/nodarkcorners
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    6 mins
  • #12: IDENTITY TELEGRAPHS COMPETENCE

    #12: IDENTITY TELEGRAPHS COMPETENCE
    Dec 23 2022
    Why is it that people who identify a certain way give you a sneak preview of how competent they are on the job? Pay attention to how they emphasize three identities, and you will tell whether you are dealing with a superstar, mediocrity, or loser.
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    12 mins
  • #11: SENSE OF URGENCY

    #11: SENSE OF URGENCY
    Aug 3 2022
    Ever wonder what is behind the truism that some things don't happen until they need to happen? What is missing? It could very well be a sense of urgency.
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    8 mins
  • #10: SMART DUMB QUESTIONS

    #10: SMART DUMB QUESTIONS
    Jun 4 2022
    Nothing could be more untrue than the idea that there is no such thing as a dumb question. At the same time, there are occasions when a so-called dumb question isn’t dumb at all. It is a test.
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    10 mins
  • #9: A DEEPER ANSWER

    #9: A DEEPER ANSWER
    May 26 2022
    Taking a one-word lesson from modern active shooter response protocols to tackle problems you cannot neglect: Engagement. Some foundational ideas behind this have been around quite a while, as in here: US Department of Homeland Security Active Shooter Pocket Card. Center for Personal Protection & Safety Active Shooter Regional Training Seminar 2010. "Active Shooter in the Workplace" course sponsored in 2010 by the Orange County PSTRG. "Active Shooter in a High-Rise Building" training on 4/28/10 sponsored by LAPD SWAT, LAPD Metro Division, and Downtown Security Managers' Association.
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    14 mins
  • #8: THANK-YOU TROUBLE

    #8: THANK-YOU TROUBLE
    May 5 2022
    How can a simple thank-you backfire on smart troubleshooters when it is something so simple to fix? Join Nick for a discussion of recognizing situations that call for acknowledging, not arguing.
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    10 mins
  • #7: BE ONE, NOT BOTH

    #7: BE ONE, NOT BOTH
    Apr 24 2022
    Lessons from a legendary encounter between Alexander the Great and Diogenes the philosopher…
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    7 mins
  • #6: FIX OR COPE

    #6: FIX OR COPE
    Apr 8 2022
    What can be worse than abject failure? A situation where what masquerades as a solution is only a coping mechanism. Yet you cannot fix every problem. So it is important to tell the two apart.
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    10 mins