• Transforming Customer Journeys Through Empathetic Design

  • Oct 9 2023
  • Length: 45 mins
  • Podcast

Transforming Customer Journeys Through Empathetic Design

  • Summary

  • Dive deep into the transformative world of interior design in our latest podcast episode with Anuja Marudgan! Discover how sensitivity, understanding, and a keen eye for detail can elevate the customer experience in interior design.


    🔍 Highlights:


    🚪 The magic of visiting clients' current homes, capturing their cherished memories, and anticipating their evolving needs.

    💬 The pivotal role of strong communication in shaping a seamless design journey.

    📜 The undeniable importance of having a contract in place - a mutual safety net for designers and clients.

    ❤️ Crafting spaces with sensitivity and empathy, ensuring aesthetics harmoniously meet emotional and practical needs.


    For every budding interior designer, architect, or anyone with a passion for crafting resonant spaces, this episode offers a treasure trove of insights and actionable advice. Dive into the nuances of understanding family dynamics, gauging storage needs, building trust, and so much more.


    Don't forget to LIKE, SHARE, and SUBSCRIBE for more enriching episodes. Drop your thoughts and questions in the comments below, and let's keep the design conversation alive! 🎙️🎨


    📌 Related Videos:

    Podcast with Mrs. Payal Kapoor - https://youtu.be/ubALtW6ik4o?si=YEqJ71SRX8odAIKD


    🔗 Stay Connected:


    🌐 Website: http://ikigaistudio.in/

    📲 LinkedIn: https://www.linkedin.com/in/anuja-marudgan-b36028106/


    #InteriorDesign #CustomerExperience #EmpatheticDesign #DesignPodcast #DesignTips #architec

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