🚀 Want to grow your trade business but struggle with sales? Learn the secrets to building a strong sales culture, improving your marketing, and creating client loyalty programs that keep customers coming back!

Watch the video version of this podcast at https://youtu.be/wyLzaMiRrfQ

Discussion Points:

00:00 Resources, training available; sales culture, client loyalty.

05:32 Genuine values are crucial, not clichéd phrases.

07:40 Marketing highlights brand interaction and community benefits.

11:04 Leadership: Marketing, sales lead; operations execute.

14:58 Technical skills don't include business acumen.

19:05 Explain user benefits; emphasize people-centric storytelling.

21:44 Most lack solid sales processes in businesses.

23:51 Assumptions limit opportunities; offer choices instead.

27:42 Emphasise roles aligning with personal strengths.

32:40 Ensure standardized work and communication training company-wide.

35:48 Companies hesitate firing untrained employees due to guilt.

36:56 Lack of training causes unproductive employees.

40:28 Mandatory training is essential; compliance over consensus.

44:57 Schedule, train, record, and archive for convenience.

47:07 Implement feedback and questions; check show notes.

Resources:

• Get a copy of Joe’s best selling book at https://book.servicemvp.com
• Visit Service MVP website at: www.servicemvp.com
• Get in touch with Joe at joe@servicemvp.com

Let us know what you think! Send us a text.

Welcome back to The Site Shed Podcast! If you're in the trades and wondering how to integrate AI into your business, Tradie Hub has you covered. Discover innovative ways to reduce labour costs, increase efficiency, and leverage AI for growth. Check out Tradie Hub at tradiehub.net and see how they’re transforming the trade industry with cutting-edge AI solutions!

Don't let your business fall behind—explore the power of AI with Tradie Hub. Visit tradiehub.net to see the innovative AI tools crafted just for tradies. Discover how you can stay ahead and transform your business with cutting-edge technology!

Enjoyed the podcast? Take your trade business to the next level by incorporating AI! Don’t get left behind—explore Tradie Hub at tradiehub.net. Discover game-changing AI solutions designed to boost efficiency and growth for trade businesses worldwide. Check it out today!

Check this out:

• Guarantee 30 Qualified Project Quotes Over The Next 90 Days! Learn more here: https://tradie.wiki/pod
• Learn more about the CRM that DOES IT ALL for your trade business! Just click on this link: https://tradiehub.net
• Join a global community of 6000+ trade professionals https://www.facebook.com/groups/TheSiteShed

Connect with me on LinkedIn. For more podcast episodes, you can also visit our website.

Thank you for tuning in!

If you enjoyed this podcast and this series, please take 5 to leave us a review:

• Google
• Facebook
• Podcast

Are you ready to grow your trade business with strategies that truly work? 🚀

In this episode of the Site Shed Podcast, we break down how to design effective client loyalty programs and build a thriving sales culture for your trade business. Discover how to turn recurring revenue ideas into action and keep your customers coming back for more. Whether you’re a plumber, electrician, or HVAC professional, these tips will revolutionise your approach to customer retention strategies. Don’t miss out on these game-changing insights!

Watch the video version of this podcast at https://youtu.be/YxazrLwA_vw

Discussion Points:

00:00 Teaching blue-collar pros to communicate value
04:16 Challenges with client loyalty programs
06:48 Benefits for recurring service businesses
11:07 Maintenance as a continuous need
15:43 Front-of-line service for homeowners
16:49 VIP service perks and priority scheduling
22:37 Cooler months ideal for maintenance focus
25:14 Flexible solutions beyond ultimatums
29:28 Warranties significantly boost revenue
33:01 Highlighting 5-year warranty benefits
35:35 Financing equipment with long-term deals
39:31 Service agreements enhance customer care
40:47 VIP clients receive exceptional treatment
46:49 Maintenance covers occasional repairs
49:14 Prevent price shopping with agreements
51:09 Fast quotes with tiered options
54:11 Competitive pricing in renovations

Resources:

Get a copy of Joe’s best selling book at https://book.servicemvp.com

Let us know what you think! Send us a text.

Welcome back to The Site Shed Podcast! If you're in the trades and wondering how to integrate AI into your business, Tradie Hub has you covered. Discover innovative ways to reduce labour costs, increase efficiency, and leverage AI for growth. Check out Tradie Hub at tradiehub.net and see how they’re transforming the trade industry with cutting-edge AI solutions!

Don't let your business fall behind—explore the power of AI with Tradie Hub. Visit tradiehub.net to see the innovative AI tools crafted just for tradies. Discover how you can stay ahead and transform your business with cutting-edge technology!

Enjoyed the podcast? Take your trade business to the next level by incorporating AI! Don’t get left behind—explore Tradie Hub at tradiehub.net. Discover game-changing AI solutions designed to boost efficiency and growth for trade businesses worldwide. Check it out today!

Check this out:

• Guarantee 30 Qualified Project Quotes Over The Next 90 Days! Learn more here: https://tradie.wiki/pod
• Learn more about the CRM that DOES IT ALL for your trade business! Just click on this link: https://tradiehub.net
• Join a global community of 6000+ trade professionals https://www.facebook.com/groups/TheSiteShed

Connect with me on LinkedIn. For more podcast episodes, you can also visit our website.

Thank you for tuning in!

If you enjoyed this podcast and this series, please take 5 to leave us a review:

• Google
• Facebook
• Podcast

Let us know what you think! Send us a text.

Welcome back to The Site Shed Podcast! If you're in the trades and wondering how to integrate AI into your business, Tradie Hub has you covered. Discover innovative ways to reduce labour costs, increase efficiency, and leverage AI for growth. Check out Tradie Hub at tradiehub.net and see how they’re transforming the trade industry with cutting-edge AI solutions!

Don't let your business fall behind—explore the power of AI with Tradie Hub. Visit tradiehub.net to see the innovative AI tools crafted just for tradies. Discover how you can stay ahead and transform your business with cutting-edge technology!

Enjoyed the podcast? Take your trade business to the next level by incorporating AI! Don’t get left behind—explore Tradie Hub at tradiehub.net. Discover game-changing AI solutions designed to boost efficiency and growth for trade businesses worldwide. Check it out today!

Check this out:

• Guarantee 30 Qualified Project Quotes Over The Next 90 Days! Learn more here: https://tradie.wiki/pod
• Learn more about the CRM that DOES IT ALL for your trade business! Just click on this link: https://tradiehub.net
• Join a global community of 6000+ trade professionals https://www.facebook.com/groups/TheSiteShed

Connect with me on LinkedIn. For more podcast episodes, you can also visit our website.

Thank you for tuning in!

If you enjoyed this podcast and this series, please take 5 to leave us a review:

• Google
• Facebook
• Podcast