Think great customer service starts with training? Think again. This episode explores why the true key to a standout customer experience lies within your team. When you meet your employees' needs and foster a thriving workplace culture, exceptional service happens naturally. I encourage you to find practical strategies for assessing your culture, improving communication, and aligning actions with values. Let’s transform your team’s dynamics—and your customers' experience—starting from the inside out!

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Check out my website: https://www.heykaralist.com Welcome to the Culture Keeper's podcast where we discuss topics that empower leaders to cultivate thriving workplace cultures that inspire happy and high-performing teams! In the Culture Keepers Podcast, we dive deep into uncovering your #1 role as a leader, essential for any team or organization. Discover how embracing this crucial role leads to happy, high-performing teams that thrive long-term. Join us for actionable insights and practical strategies designed to elevate your leadership and transform workplace culture. Subscribe now for weekly episodes packed with valuable content to help you confidently lead, inspire your team, and achieve lasting success!