• EP03: Driving Globalization in Sourcing through Effective Outsourcing| Kerry Hallard| GSA
    Jun 21 2023

    Unravel the essence of effective outsourcing through the keen insights of Kerry Hallard on our latest podcast episode! Tune in to our latest podcast series, "The Next Paradigm of Outsourcing," to uncover the best practices when it comes to "Driving Globalization in Sourcing through Effective Outsourcing."

    In the episode, Kerry also underscores three fundamental principles for success:

    Building resilience
    Placing the consumer at the core of every strategy
    Maximizing productivity while minimizing costs



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    15 mins
  • EP02: Addressing IT- OT Convergence | Andre Shori | Schneider Electric
    May 10 2023

    In the recent episode of our podcast series, "The Next Paradigm of Outsourcing," Mr. Andre Shori highlighted how IT-OT convergence brings about increased interconnectivity and smart automation, which is beneficial for scaling up organizations.

    In the conversation with Kartik Nagrajan, Andre mentioned that IT-OT convergence is here to stay, stating its many benefits, such as increased productivity, just-in-time manufacturing, improved quality control, greater inventory control, and better processes in Industry 4.0.

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    18 mins
  • EP01: Reflections on Australian BPM Landscape
    Apr 19 2023

    In the first episode of our brand new podcast series, "The Next Paradigm of Outsourcing," we welcomed Dr. Martin Fahy to share his insights on the Australian BPM landscape. 
    During the discussion, Dr. Fahy spoke about the change in mindset brought about in the BPM landscape in Australia due to COVID and its aftermath. 
    Dr. Martin highlighted the need for organizations to rethink the service models and consider the scope and importance of automating industry processes to gain optimum efficiency.

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    10 mins