• 422 — The future of e-learning interfaces
    Nov 26 2024

    As Ben Betts wrote in a recent blog post, ‘the LMS is the first point of entry to learning; the front-of-house of our industry.’ While that front-of-house may look a little different now than it did twenty years ago, and despite the oft-repeated claim that the LMS is dying, it remains the default gateway to digital learning in organizations. But are things about to change?

    To answer that question and others, Ben joins Ross D and Owen on this week’s episode of The Mind Tools L&D Podcast to discuss:

    · the many eras of the LMS, and how we got to where we are now;

    · the forces that have shaped e-learning interfaces over time;

    · how AI and other changes in the tech landscape might usher in a new era.

    You can read Ben’s blog post, ‘What’s the Next Generation of E-Learning Interfaces?’, on his website.

    In ‘What I Learned This Week’, Owen recommended the podcast Acquired, and Ben mentioned the website ‘There’s an AI for That’.

    For more from us, including access to our back catalogue of podcasts, visit mindtools.com/business. There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work.

    Connect with our speakers 

    If you'd like to share your thoughts on this episode, connect with us on LinkedIn:

    · Ross Dickie

    · Owen Ferguson

    · Ben Betts

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    51 mins
  • 421 — Good managers balance care with results
    Nov 19 2024

    How can we help managers demonstrate care for their teams, while maintaining high standards of accountability and performance?

    In this week's episode of The Mind Tools L&D Podcast, Ross G and Dr Anna Barnett are joined by Joris Merks-Benjaminsen, Managing Without Power, to discuss:

    • why nice managers can still provide mediocre management
    • how managers can balance care for their teams with high levels of performance
    • and how to build better managers.

    For more from Joris, visit managingwithoutpower.com

    The paper Anna discussed, on 'nondecision-making', was: Bachrach, P., & Baratz, M. S. (1963). Decisions and nondecisions: An analytical framework. American political science review, 57(3), 632-642.

    Google's research into great managers (Project Oxygen) and effective teams (Project Aristotle) is available online.

    During the discussion, Joris referenced the prisoner's dilemma.

    We also discussed findings from our report, 'Building Better Managers'.

    In ‘What I Learned This Week’, Anna recommended Those People Next Door by Kia Abdullah.

    Joris discussed Sinterklaas.

    Ross G discussed 'sovereign AI'.

    For more from us, including access to our back catalogue of podcasts, visit mindtools.com/business. There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work. And our new Manager Skills Assessment.

    You can also email custom@mindtools.com and Ross G will get back to you.

    Connect with our speakers

    If you'd like to share your thoughts on this episode, connect with us on LinkedIn:

    • Ross Garner
    • Dr Anna Barnett
    • Joris Merks-Benjaminsen
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    40 mins
  • 420 — Toxic productivity: Time to say ‘no!’
    Nov 12 2024
    Are you an over-committing over-achiever? In Toxic Productivity, author Israa Nasir argues that you can only maintain that approach to productivity for so long. Eventually you’ll burn out, exhausted by all those ‘time management hacks’ that organizations (like Mind Tools!) keep suggesting. So this week on The Mind Tools L&D Podcast, Israa joins Ross Dickie and Ross Garner to offer an alternative approach. We discuss: how toxic productivity manifests in our lives how getting rewarded for our productivity tricks us into trying to achieve more how the signals that managers send sets expectations for their teams. The book, by Israa Nasir, is Toxic Productivity. In ‘What I Learned This Week’, Ross D recommended checking out the NotebookLM AI-podcast version of our newsletter. Israa recommended the ‘Under the K’ venue in New York. For more from us, including access to our back catalogue of podcasts, visit mindtools.com/business. There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work.   Connect with our speakers    If you'd like to share your thoughts on this episode, connect with us on LinkedIn: Ross Dickie Ross Garner Israa Nasir
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    34 mins
  • 419 – Measurement on a shoestring
    Nov 5 2024
    Learning measurement is difficult, complex, and expensive. Or is it? In Measurement and Evaluation on a Shoestring, Dr Alaina Szlachta applies a Build-Borrow-Buy approach to learning measurement, and joins The Mind Tools L&D Podcast this week to share her insights with Ross Dickie and Owen. We discuss: the importance of asking the right questions how to bake measurement into your programs what ‘Build’, ‘Borrow’ and ‘Buy’ look like in practice. Find out more about Measurement and Evaluation on a Shoestring. You can also sign up for the book launch party, or sign up for Alaina’s newsletter. For more from us, including access to our back catalogue of podcasts, visit mindtools.com/business. There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work.   Connect with our speakers    If you'd like to share your thoughts on this episode, connect with us on LinkedIn: Ross Dickie Owen Ferguson Dr Alaina Szlachta
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    40 mins
  • 418 — How do we measure management capability?
    Oct 29 2024
    Measuring management capability is intrinsically complex. Unlike sales training, where you have sales, or customer-service training, where you have CSAT scores, management doesn’t have a built-in metric we can use to quantify learning impact. So, what’s the solution? This week on The Mind Tools L&D Podcast, Ross Dickie is joined by Owen and Anna to discuss our new ‘Manager Skills Assessment’ — a scientific diagnostic that managers and their organizations can use to evaluate their capability. We discuss: what the Manager Skills Assessment (MSA) is, and how it works; how we designed the MSA based on scientific research; what managers and L&D teams can expect to get out of the MSA. To learn more about the Manager Skills Assessment, visit our website. In ‘What I Learned This Week’, Owen mentioned SpaceX’s ‘Mechazilla’. Ross D also referenced Donald Taylor and Egle Vinauskaite’s latest report, AI in L&D: Intention and Reality. For more from us, including access to our back catalogue of podcasts, visit mindtools.com/business. There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work.   Connect with our speakers    If you'd like to share your thoughts on this episode, connect with us on LinkedIn: Ross Dickie Owen Ferguson Anna Barnett
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    33 mins
  • 417 — Can L&D be the new R&D?
    Oct 22 2024

    If you work in learning and development, you probably get some direction from your senior leadership team about what to focus on and how much to spend. But, once you get into the details, you have lots of room to play.

    In this week’s episode of The Mind Tools L&D Podcast, Chief Learning Officer Marc Steven Ramos joins Ross Garner and Ross Dickie to discuss:

    · the strengths and weaknesses of different genAI tools

    · whether tools like ChatGPT are living up to the hype

    · how L&D can start experimenting, and why it’s the ideal team to do so!

    Marc discussed these ideas in more detail on his Substack and in his article for Harvard Business Review (with Marc Zao-Sanders).

    In ‘What I Learned This Week’, Ross G recommended a warning on ‘pokies’ from The Guardian.

    For more from us, including access to our back catalogue of podcasts, visit mindtools.com/business. There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work.

    Or become a member to support our show! Visit mindtools.com and use the offer code PODCAST15 for 15% off an individual subscription. This offer is for new subscribers only and can’t be used with any other offer.

    Connect with our speakers 

    If you'd like to share your thoughts on this episode, connect with us on LinkedIn:

    · Ross Garner

    · Ross Dickie

    · Marc Steven Ramos

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    39 mins
  • 416 — Book Club: Power to the Middle
    Oct 15 2024

    In Power to the Middle, McKinsey consultants Bill Schaninger, Bryan Hancock and Emily Field argue that the ‘middle manager’ is key to organizational success. Long maligned (often by McKinsey), the manager is in fact responsible for delivering objectives, addressing underperformance, building trusting relationships, and resolving team conflicts.

    In this week’s episode of The Mind Tools L&D Podcast, Ross Garner, Ross Dick and Nahdia Khan discuss:

    · why managers are so important

    · the role of ‘manager’ vs ‘individual contributor’

    · how to develop better managers

    The book, Power to the Middle, is available now.

    Our report, ‘Building Better Managers’, is also available now.

    In ‘What I Learned This Week’, Ross D recommended the podcast series Slow Burn.

    Nahdia discussed cloud seeding.

    Ross Garner discussed the paintings of John Atkinson Grimshaw, via @CulturalTutor.

    For more from us, including access to our back catalogue of podcasts, visit mindtools.com/business. There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work.

    Or become a member to support our show! Visit mindtools.com and use the offer code PODCAST15 for 15% off an individual subscription. This offer is for new subscribers only and can’t be used with any other offer.

    Connect with our speakers 

    If you'd like to share your thoughts on this episode, connect with us on LinkedIn:

    · Ross Garner

    · Ross Dickie

    · Nahdia Khan

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    42 mins
  • 415 — Who is responsible for learning at work?
    Oct 8 2024

    This week on The Mind Tools L&D Podcast, Ross Garner and Ross Dickie are joined by Kathryn Hume, strategic workforce planning and L&D consultant, and author of the book Learn, Solve, Thrive.

    In the book, Kath argues that learners have a responsibility for managing their own learning and outlines strategies that anyone can adopt to make that process easier.

    We discuss:

    · why we can’t ‘wait around for someone to teach us’

    · some of the difficulties we experience when we try to learn

    · the relationship between workforce planning and training.

    For more from Kath, visit her website: workforcetransformations.com.au

    The book, Learn, Solve, Thrive, is available now.

    For more from us, including access to our back catalogue of podcasts, visit mindtools.com/business. There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work.

    Or become a member to support our show! Visit mindtools.com and use the offer code PODCAST15 for 15% off an individual subscription. This offer is for new subscribers only and can’t be used with any other offer.

    Connect with our speakers 

    If you'd like to share your thoughts on this episode, connect with us on LinkedIn:

    · Ross Garner

    · Ross Dickie

    · Kathryn Hume

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    40 mins