Episodes

  • Customer Advocacy | An Interview with Aaron Hendrickson, CIO of Jefferson City Medical Group

    Customer Advocacy | An Interview with Aaron Hendrickson, CIO of Jefferson City Medical Group
    Jan 8 2025

    In this episode, we speak with Aaron Hendrickson, Chief Information Officer at Jefferson City Medical Group (JCMG), about the benefits of having a Customer Advocacy program and how a laboratory information system (LIS) improves patient workflow, increases laboratory efficiency, and reduces patient wait times.
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    28 mins