Shauna Davis from Kaizen Glass Solutions shares with us her vast industry knowledge as we delve into "The Importance of Auto Glass Technician Training and Certification" in the auto glass repair and replacement industry. Expert Insights: ✅ Shauna shares her extensive knowledge on the critical importance of proper training and certification for technicians. ✅ Safety First: Learn why expert installation matters for your safety and the integrity of your vehicle. ✅ Behind the Scenes: Get a closer look at what goes into becoming a certified auto glass technician. Shauna Davis has been in the auto glass industry for 21+ years of selling tools and working directly with auto glass shops around the world. From the receptionist desk at a Equalizer Tools to the marketing department, and department manager,. Shauna rose to become the company’s global sales director. Sign up for a training program today at https://www.kaizenglasssolutions.com/training-programs __________________________________________________ Join the Independent Glass Association today at: https://www.iga.org

Join the Auto Glass Safety Council today at: https://agsc.org/types-of-membership/ __________________________________________________ This podcast is hosted by Gary Hart, Executive Director of the Independent Glass Association and founder/inventor of eDirectGlass and 25 year automotive aftermarket veteran. You can connect with Gary on LinkedIn (https://www.linkedin.com/in/garyhartaz/) Shatterproof: The Auto Glass Journey for Independents is sponsored by eDirectGlass. eDirectGlass is the world’s leading and pioneering point-of-sale (POS) and Shop Management platform for the Automotive Glass and Aftermarket industries. They help your marketing, sales, service and technician teams work as one from anywhere — so you can keep your customers happy everywhere. This video series is also sponsored by GlassPartMatch which is a FREE to any automotive glass shop in the USA and Canada. GlassPartMatch provides VIN/License Plate to Part decoding, aftermarket pricing, labor hours, calibration information, supplier pricing, and a whole lot more. Get your FREE account at https://www.iga.org/gpm . And a big thank you to the Independent Glass Association Industry Partner Auggie. AUGGIE is the industry’s most technologically advanced, timesaving, Mobile Forward-Facing Camera (FFC) solution for ADAS calibrations, making old legacy targets obsolete! Learn more at https://airprodiagnostics.com/auggie/