Episodes

  • Episode 2: Simon Cox - ServiceNow

    Episode 2: Simon Cox - ServiceNow
    Oct 21 2024

    Simon Cox reveals his fascinating career journey to becoming Chief Transformation Officer at ServiceNow. In this latest episode of The ITSM Crowd, presented by former BBC DJ Linda Serck, tune into a must-listen discussion of generative AI and its place in the world of service management. Plus, find out what Simon 'geeks out' on in his spare time!

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    28 mins
  • Episode 1: Mark Lillycrop - itSMF

    Episode 1: Mark Lillycrop - itSMF
    Jul 16 2024

    Mark Lillycrop from itSMF is 'Mr ITSM24' but also combines his busy day job with a very different role..... Also, find out what ITSM24 has in store for you this year and how upcoming ITSM professionals can benefit from itSMF membership. Powered by www.pinkelephant.co.uk. Find out more about itSMF at: www.itsmf.co.uk
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    20 mins