In this episode of the Hotel Investor Playbook, Michael and Nathan dive into the essential topic of hospitality operations, exploring the less-discussed but crucial aspects that drive a thriving hotel business. The conversation reveals how to navigate common operational pitfalls, emphasizing the importance of delivering exceptional guest experiences and building efficient systems. The episode covers a range of topics including the integral role of reviews, leveraging technology, implementing the EOS system, and setting up detailed processes to ensure smooth and scalable operations. Listeners are provided actionable insights and a step-by-step guide on auditing reviews, managing guest experiences, and creating 'wow' moments that lead to financial success and personal fulfillment in the hospitality industry.

Accountability Tool Link:
https://www.hotelinvestorplaybook.com/p/accountability-tool/

In this episode of the Hotel Investor Playbook, Mike and Nate introduce Kassidy Warren, a former corporate executive who transformed his life by diving into the world of short-term rentals and is now purchasing boutique hotels. Kassidy began his journey in 2015, renting out a spare bedroom for $35 per night, and now oversees a $12 million property portfolio across five states. This episode covers Kassidy's evolution from house hacking to becoming a savvy investor, focusing on high-design concepts and memorable guest experiences. Discussions explore the strategic shift from investing in residential STR's to boutique hotels, leveraging properties, financial freedom, and tax-saving strategies like 1031 exchanges and cost segregation. Kassidy emphasizes mindset, fitness, and resilience in his journey, while revealing his ambitious future goals and the importance of networking. Tune in for an inspiring story filled with actionable insights on real estate investing and the pursuit of dreams.

In this episode, hosts Michael Russell and Nathan St. Cyr delve into the value of attending mastermind conferences and networking events. They reflect on their recent 10-day tour of educational meetups, discussing key takeaways on boutique hotel investing, particularly focusing on operations, deal finding, capital raising, and marketing. The episode highlights the benefits of unique hospitality experiences and effective team building, emphasizing the importance of seeing the highest and best use of spaces. Notable insights include the long-term value of networking with industry experts like Ben Wolff and Devon Towle, the innovative business ventures such as floating homes and themed movie sets, and the transformative power of vulnerability and introspection in professional growth. Listeners are encouraged to assess their own journey to maximize the return on investment from such events, considering both the financial and personal growth aspects!