• The Hearts & Minds of Middle Managers

  • Apr 25 2021
  • Length: 59 mins
  • Podcast

The Hearts & Minds of Middle Managers

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  • Summary

  • Employee engagement is creeping up, but guess who's not engaged? Middle managers. Those much-maligned and ignored folks are under more pressure than ever to get stuff done and keep their organizations moving.

    Natalia Smalyuk of Not Business As Usual joins us for a wide-ranging look at why middle managers are struggling, how executives can re-engage them before it's too late, and how organizations need to double down on purpose, authenticity, connection and trust to get through the pandemic crisis period.

    Key Topics

    1:38: Why Natalia started a business in the middle of a pandemic

    3:50: Why middle managers aren’t engaged

    7:25: Misunderstandings and uncertainty

    8:55: The coming battle for the hearts and minds of middle managers

    11:00: Purpose and engagement

    16:42: Why are managers struggling and what can we do?

    26:20: Do middle managers have to curate their presence

    30:30: Invisible, absent middle managers

    35:25: Who’s getting it right?

    43:20: Advice for middle managers

    49:35 Summary
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