Episode Summary:

Gamification is the application of game-design elements and game principles in non-game contexts. Today on the podcast, we’re talking with James MacDonnell - Director, Crisis Management and Business Continuity at BDO USA. James is a risk management, business continuity, and crisis management professional with more than 18 years of experience helping Fortune 100 clients and federal agencies prepare for and respond to crises and emerging risks. But what he’s especially good at is developing ways to gamify business continuity activities. You’re going to want to hear how it works and the benefits it has brought to many programs. And you’ll even get to hear my experience of gamifying my BIA collection.

Guest Bio:

James MacDonnell is a risk management, business continuity, and crisis management professional with more than 18 years of experience helping Fortune 100 clients and federal agencies prepare for and respond to crises and emerging risks. He has designed enterprise risk management, business continuity and crisis management programs involving diverse stakeholders in support of commercial, national security and military clients. James has experience providing crisis response support during real world events across multiple threat vectors including product recall, extortion events, workplace violence, cyber-attacks, natural disasters and corporate misconduct events. He is frequently sought as a guest speaker at conferences and guest lecturer for top tier universities.

James has served clients globally across nearly all industry types including manufacturing and distribution, financial services, energy and utilities, medical research and pharmaceuticals, professional sports leagues, non-profit, consumer products, government, higher education and hospitality. He has worked extensively on enhancing the public private partnerships, including several years supporting multiple programs within the Department of Homeland Security.

Guest Links:

jmacdonnell@bdo.com

Linkedin

BDO.com

Episode Summary:

Industry Groups are an essential part of any profession. They allow practitioners and thought leaders to share knowledge and generate ideas with their colleagues in a collaborative setting. However, a new generation is making up an increasingly large percentage of the workforce — one that brings with it new priorities and ideas that don’t necessarily fit the mold of current formats.

This week on the podcast, we’re going to explore the impact that the next generation of professionals are having on the business continuity industry.

And we're going to understand the key differences between the Boomers and Millennials, how millennials deal with information, and options that industry groups could employ to increase participation and value to this next generation of business continuity professionals.

Guest Bios:

Grace Burley

Grace has nearly two decades of experience in the crisis management industry. She has managed comprehensive planning, training, and exercise programs for companies and organizations in various industries and has received her business continuity certification from Business Continuity Institute (BCI).

Her strength is developing customized preparedness programs that effectively integrate:

• Crisis Management
• Business Continuity
• Emergency Management
• Crisis Communications
• Human Impact/People Support/Workplace Violence
• IT Disaster Recovery

Joel Navarro

Joel has been working in business continuity management since the early 2000. He's an experienced business continuity executive with proven success in managing global resiliency programs. He is certified with DRII as a CBCP and with BCI as an MBCI. As an accomplished leader, he has recruited and managed teams of business continuity professionals to develop and manage resiliency programs for regional to global sized organizations with industry experience in Banking, Mortgage Lending, Insurance, Product Manufacturing, Supply Chain, and Direct Sales.

He is a long-time member of the Association of Continuity Professionals and held positions both as Programs Director and Membership Director. He is currently the Membership Director for the North Texas chapter of the ACP. He is also a contributing member of the National ACP Membership Engagement Committee.

Joel is often a speaker providing his insights to business continuity at the ACP North Texas chapter. He has presented several times at the Continuity Insights Management Conferences and Webinar Series.

Links:

Grace Burley- Linkedin

Witt O'Brien Consulting

Joel Navarro- Linkedin

Episode Summary:

Participation in industry association’s governing boards, oversight committees, mentoring, and consulting groups, can have considerable influence on the development and direction of your profession.

In this episode of the podcast, we’re talking with Michael Crooymans, the Global Resilience Officer for Signify (previously known as Philips Lighting). His current focus is establishing and implementing the Global Resilience program which focuses on improving the maturity of Business Continuity and crisis/major incident management in the organization. However, he’s also well known for his considerable efforts in building the business continuity professional practices through his volunteering. We will get to hear how he's applied that work into his professional life.

Guest Bio:

Michael is the Global Resilience Officer for Signify (previously known as Philips Lighting). His current focus is establishing and implementing the Global Resilience program which focuses on improving the maturity of Business Continuity and improving the crisis/major incident management capability. Collaboration with other disciplines is essential in achieving this. Michael was also a member of the Board of the Business Continuity Institute (BCI) and leads the BCI Netherlands Chapter. As a BCM and Crisis Management (CM) subject matter expert at ISO he has worked on many BCM and CM (related) standards. Prior to joining Signify he was an ICT and Business continuity consultant for over 14 years.

Links:

Linkedin