• The Best Way to Live Up to Your Brand's High Standards Long-term, with Becky Hickey of Oliver Bonas

  • Sep 20 2023
  • Length: 32 mins
  • Podcast

The Best Way to Live Up to Your Brand's High Standards Long-term, with Becky Hickey of Oliver Bonas

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  • Summary

  • Becky Hickey is the Head of CS at Oliver Bonas. If you’re one of our British listeners, then odds are you’re already familiar with the independent British lifestyle store, but for our international listeners, they’re a beloved company that sells everything from clothing, gifts and homewares. A brand known for high quality like Oliver Bonas comes with sky high customer expectations. After 30 years in the business, maintaining their stellar reputation is as important as ever, so just how do they do it?
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