The Backstory

By: Jarrard Inc.
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  • Summary

  • The Backstory, formerly the High Stakes Podcast, is a new, limited series from Jarrard Inc. President and Co-Founder Anne Hancock Toomey. For nearly two decades, Jarrard – one of the nation’s top communications consulting firms for healthcare – has partnered with thousands of leaders across the country who are striving to make healthcare better every day. But this isn’t a podcast about healthcare, or politics or even communications. It’s about authentic leadership. The Backstory is about demystifying respected leaders who’ve had a lot of success along the way because of the kind of leaders they’ve chosen to be. Each person Anne interviews is visionary, of course. They’re smart as hell, and they’re fierce about their business and their mission. They’re also humble, kind and create the kind of environments in which people can thrive. They’re not perfect. But they are real. And it’s the combination of those two things that makes each one of them great. In every episode, Anne’s guest digs into who they are, where they come from and what’s influenced them to be the person and the leader that they are today.
    © 2024, Jarrard Inc.
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Episodes
  • Bonus: 13 Leaders, One Big Question

    Bonus: 13 Leaders, One Big Question
    Jan 8 2025
    We're doing something a little different this week on The Backstory. We're two-thirds of the way through this series and has talked to 13 incredible leaders. So, we wanted to take a moment for host Anne Hancock Toomey to reflect on one of the questions that she asks each guest. That is, "What are the three characteristics of the most effective leaders?" Every one of the leaders interviewed has a unique story. At the same time, they have certain things in common. They are successful because of who they are and how they lead. And so the hope in asking this question, which always comes near the end of the conversations, is to get at those ingredients to their secret sauce. The question isn't "What makes you successful?" It's pointed away from the guest and towards successful leaders in general. But interestingly, to a person, all 13 ended up describing how they've learned to lead. The guests are: Pete November, CEO of Ochsner Health Chris Roth, President and CEO of St. Luke's Health System Sheri Shapiro, Senior Executive Vice President and Chief Strategy Officer of CommonSpirit Health Bill Southwick, former CEO of QualDerm Partners Shlomit Schaal, MD, PhD, MHCM, Executive VP and Chief Physician Executive, Houston Methodist Phil Roe, former CEO and current Senior Advisor of Martin Ventures Joann Anderson, Former President and CEO of UNC Health Southeastern Van Ton-Quinlivan, CEO of Futuro Health Michael Wiechart, President of TEAMHealth Rhonda Brandon, Chief Human Resources Officer at Duke University Health System David Jarrard, Founder and Executive Chairman of Jarrard Inc. Tim Johnsen, SVP & COO of Presbyterian Healthcare Services Ken Graboys, CEO of Chartis Learn more about your ad choices. Visit megaphone.fm/adchoices
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    18 mins
  • 13. From Peace Corps to Healthcare Industry Change Agent, with Ken Graboys

    13. From Peace Corps to Healthcare Industry Change Agent, with Ken Graboys
    Dec 18 2024
    From rural Rhode Island to founding and leading one of the country’s top consultancies and one of healthcare’s most respected organizations, Ken Graboys’ story is anything but ordinary. In this episode of The Backstory podcast, host Anne Hancock Toomey sits down with Graboys, CEO of Chartis (Jarrard Inc.’s parent company), to discuss moments that shaped his journey. From selling seeds door-to-door, to adventures in Alaska and the Peace Corps to founding Chartis, Graboys shares how early life experiences and a heart-centered approach to business laid the foundation for lasting success. The conversation explores his leadership philosophy, the role of mentorship and the values that guide him—authenticity, generosity and a relentless focus on making healthcare better. Plus, Graboys gets personal, reflecting on balancing family and career, learning from mistakes and the power of gratitude. 01:29 Intro and Connection Between Chartis, Jarrard 03:50 Graboys' Early Life and Formative Jobs 12:28 Leadership Lessons from the Peace Corps 21:52 Founding Chartis and the Turning Point 24:43 Overcoming Challenges and Defining Success 28:03 Balancing Family, Work, and Growth 39:35 Lightning Round: Quickfire Reflections Learn more about your ad choices. Visit megaphone.fm/adchoices
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    42 mins
  • 12. From Life Flight Nurse to the Healthcare C-Suite, with Tim Johnsen

    12. From Life Flight Nurse to the Healthcare C-Suite, with Tim Johnsen
    Dec 4 2024
    Anne Hancock Toomey dives deep into the inspiring journey of Tim Johnsen, a seasoned healthcare leader and current SVP & COO of Presbyterian Healthcare Services. Tim’s story takes us from his early days as a guitar instructor in St. Louis to a transformative career in healthcare leadership. Along the way, he shares personal anecdotes, like how his father’s sudden passing shaped his career choice and his frontline experiences as a critical care and flight nurse. This episode explores pivotal moments, including Tim’s transition to administrative leadership, his approach to balancing personal and professional priorities and the lessons learned from successes and setbacks – like handling a radioactive incident. Johnsen also reflects on building strong teams, navigating leadership in rural vs. urban settings and maintaining well-being in a demanding career. Stick around for the lightning round, where Tim shares quick takes on leadership, growth and life outside the office. 03:07 Early Life and Influences 09:56 A Pivotal Moment: Choosing Healthcare 17:27 Transition to Administrative Leadership 22:50 Balancing Leadership in Rural and Urban Areas 27:58 Building Strong Teams and Lifelong Connections 29:12 Learning from Mistakes: A Radioactive Incident 34:20 Effective Leadership Traits 36:02 Areas for Improvement in Leadership 37:42 Lightning Round: Quickfire Questions Learn more about your ad choices. Visit megaphone.fm/adchoices
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    41 mins

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