John Lonas, owner of Auto Works Service and Repair in Prescott Valley, kicks off the new year with a commitment to exceptional customer service. Reflecting on past successes and challenges, he emphasizes the need for continuous improvement in the auto repair industry.

For 2025, Auto Works' main focus is to "Wow the customer and take their pain away." Recognizing that vehicle repairs are often unexpected and stressful, the team is dedicated to making the process as smooth and hassle-free as possible.

AutoWorks Service and Repair Website

AutoWorks Service and Repair Facebook Page

AutoWorks Service and Repair Instagram

Welcome to the Auto Works Podcast, your go-to destination for insights, stories, and tips about the automotive world and beyond!

In this episode, we explore the often-overlooked experience of waiting rooms—what makes them bearable, what drives us nuts, and how we’re transforming the waiting experience for our customers.

AutoWorks Service and Repair Website

AutoWorks Service and Repair Facebook Page

AutoWorks Service and Repair Instagram

In this episode of the Autoworks podcast, John Lonas dives into the skyrocketing costs of new vehicles and the hidden expenses lurking behind "cheap" car deals. He shares insights on the pitfalls of modern car engineering, including costly maintenance issues, non-serviceable parts, and premature engine failures.

Tune in to learn why an older, well-maintained vehicle might sometimes be your best option!

AutoWorks Service and Repair Website

AutoWorks Service and Repair Facebook Page

AutoWorks Service and Repair Instagram