• The Art of Compassionate Business: Insights from Bruno Cignacco on Walk in Victory Podcast

  • Sep 18 2024
  • Length: 50 mins
  • Podcast

The Art of Compassionate Business: Insights from Bruno Cignacco on Walk in Victory Podcast

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  • The Art of Compassionate Business: Insights from Bruno Cignacco on Walk in Victory Podcast

    In this episode of the Walk in Victory podcast, host NaRon Tillman is joined by international marketing consultant and university professor Bruno Cignacco to explore the transformative principles of compassionate business. Broadcasting from Queens, New York, NaRon and Bruno dive into how companies can successfully balance profitability with empathy and human-centered practices. As the author of The Art of Compassionate Business, Bruno shares real-world examples of businesses thriving by focusing on compassion, support, and gratitude in their approach to stakeholders, customers, and employees. The conversation also covers current trends, particularly the rise in consumer consciousness and the critical role of fulfilling emotional, mental, and social needs in a workplace. Through engaging anecdotes and actionable insights, listeners are encouraged to rethink their approach to business, leading with heart and purpose for long-term success.

    00:00 Introduction to the Walk in Victory Podcast
    00:51 The Importance of Compassion in Business
    01:57 Guest Introduction: Bruno’s Background and Expertise
    02:26 The Art of Compassionate Business
    03:07 Building Strong Relationships with Stakeholders
    07:23 Challenges and Trends in Modern Business
    17:12 The Role of Gratitude and Employee Recognition
    26:33 The Art of Compassion in Business
    26:53 A Tale of Two Cappuccinos
    28:10 Delighting Customers Beyond Expectations
    29:54 Building a Loyal Customer Base
    33:59 The Power of Positive Customer Experience
    38:28 Generosity and Compassion in Business
    47:23 Final Thoughts and Recommendations

    Become a supporter of this podcast: https://www.spreaker.com/podcast/walk-in-victory--4078479/support.
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