• Compliance in IT: Proactive Strategies for Healthcare and Beyond
    Nov 27 2024

    In this episode of Tech Talk with Sierra Miles, we explore the vital role of compliance in IT.

    Join Brandon App, Sierra Miles Partner and Founder, and Tia Payne, Compliance Officer and Customer Success Manager, as they share expert insights on achieving compliance in healthcare, law, and small businesses. Learn how proactive compliance can save costs, improve security, and protect sensitive data.

    Topics Covered:

    • The importance of a proactive compliance culture
    • Key challenges faced by healthcare and business associates
    • How Sierra Miles integrates compliance with IT solutions
    • Insights on the latest OIG findings and their impact

    Don't miss out on this engaging and informative discussion. Stay ahead of compliance regulations and discover how Sierra Miles can support your business's IT needs.

    Contact Us:

    Email: info@sierramiles.com

    Phone: 775-420-4224

    © 2024 Sierra Miles. All Rights Reserved.

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    17 mins
  • Cybersecurity Awareness Month: Safeguarding Your Digital World with Sierra Miles
    Oct 30 2024
    Cybersecurity Awareness Month: Safeguarding Your Digital World with Sierra Miles

    In this special Cybersecurity Awareness Month episode of Tech Talk with Sierra Miles, co-founders Brandon App and Tim Miles delve into essential strategies to protect your digital assets. They discuss prevalent election season scams, phishing attacks, password security, multi-factor authentication (MFA), and the zero-trust approach. Gain practical insights to enhance your personal and business cybersecurity.

    Key Topics Covered:
    • Identifying and avoiding election-related scams
    • Recognizing phishing attempts and safeguarding against them
    • Implementing strong password practices and utilizing password managers
    • Understanding and applying multi-factor authentication (MFA)
    • Adopting zero-trust principles for comprehensive security

    Stay ahead of cyber threats with actionable advice tailored for today's digital landscape.

    For more information or to explore Sierra Miles' managed IT services, visit SierraMiles.com or contact us directly at:

    • Email: info@sierramiles.com
    • Phone: 775-420-4224

    Subscribe to Tech Talk with Sierra Miles on your preferred podcast platform, and follow us on social media for ongoing tech updates and insights.

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    15 mins
  • Recapping the Sierra Miles Open House: IT Solutions and Community Connections
    Oct 22 2024

    In this episode, join Brandon App, Tim Miles, and Bianca as they recap the recent Sierra Miles open house. Learn about the latest IT solutions, business growth strategies, and community engagement efforts. Whether you're exploring managed IT services or just want to hear about the exciting developments at Sierra Miles, this episode offers key insights and special promotions for new and existing clients. Don't miss it!

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    12 mins
  • New Beginnings: Sierra Miles’ Journey to a Modern Workspace
    Sep 4 2024

    Join us in this enlightening episode of Tech Talk with Sierra Miles, where we explore the exciting journey of Sierra Miles moving to a new, modern office space. Discover the reasons behind the move, the challenges we faced, and the innovative features of our new location at 6490 South McCarran Boulevard, Suite C21. Listen to Brandon App, founder of Sierra Miles, share insights on how this move aligns with our goals for enhanced collaboration and technology use. We’ll also dive into the emotional aspects of moving, reflecting on the company’s growth from its inception to today. Don’t miss the details on our upcoming open house event on September 12, featuring live demos from partners like RingCentral and Xerox, and your chance to win an iPad! Perfect for entrepreneurs and tech enthusiasts looking to stay updated with industry trends and business growth strategies.

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    14 mins
  • Navigating the CrowdStrike Incident
    Jul 24 2024
    Tech Talk with Sierra Miles - Episode 9: Navigating the CrowdStrike Incident

    Welcome to another episode of "Tech Talk with Sierra Miles," where we delve into the latest technology innovations and provide updates to best serve you. Sierra Miles is the premier IT service provider and technology partner in Northern Nevada, specializing in healthcare, law, and small businesses.

    In this episode, Sierra Miles' partner and founder, Brandon App, discusses the recent CrowdStrike incident that affected many Windows 10 users. Brandon explains the event's details, its impact on various sectors including airlines and banking, and how Microsoft responded with a quick fix. He emphasizes the importance of a multi-layered cybersecurity approach and the role of IT service providers like Sierra Miles in ensuring business continuity. Brandon also highlights the value of vendor partnerships and thorough testing to minimize disruptions.

    Overview of the CrowdStrike Incident

    On July 19, a CrowdStrike update caused significant issues for many Windows 10 users, leading to widespread disruptions in infrastructure, including flights and commerce. Brandon details the cause and effects of the incident.

    Mitigating the Problem

    Microsoft's swift response with a USB tool to correct the issue and steps provided by Sierra Miles to assist affected users are discussed.

    Importance of Multi-Layered Cybersecurity

    Brandon explains the need for comprehensive cybersecurity, including network security, endpoint security, and cloud app security, to protect business operations.

    Sierra Miles' Approach

    Brandon describes Sierra Miles' strategy of partnering with reliable vendors, conducting thorough testing, and ensuring minimal disruption to clients' networks.

    Ensuring Business Continuity

    The significance of business continuity plans beyond just backups, and the role of a responsive IT service provider in maintaining operations during incidents.

    Stay connected with Sierra Miles on social media for more tech updates. If you're interested in partnering with Sierra Miles or learning more about their managed IT services, contact them at info@sierramiles.com or call 775-420-4224.

    Stay tuned for more episodes on YouTube and Spotify, and leverage the latest technology trends and solutions to enhance your business operations.

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    13 mins
  • Pax 8 Conference Takeaways
    Jun 20 2024

    Explore major announcements from Pax8 Beyond 2024 and discuss how Sierra Miles plans to integrate these innovations into our service offerings.

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    14 mins
  • How Technology Can Elevate Your Construction Company
    May 20 2024

    Join Bianca, Brandon, and Julie as the discuss common tech problems that construction companies face. Learn how innovative technology can transform how a construction company is run, and improve their bottom line.

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    14 mins
  • The Sierra Miles Story
    May 20 2024

    Join Bianca, Brandon, and Tim as we discuss the origin of Sierra Miles and how this company started from a kitchen table, and flourished into a premium IT service in Reno, Nevada.

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    13 mins