Summary

In the first ever unedited episode since episode 1, join us for the finale of Season Four. Tracy Rashid and Timothy R. Andrews reflect on the amazing journey they've had recording the season.

They express their gratitude to the guests and listeners who have supported them. The hosts discuss the filming of Zest Quest Asia and the evolution of the podcast, from online interviews to future Vox Pox formats.

They also share their favourite episodes and highlight the impact the podcast has had on them as hosts, but also to listeners who have shared their stories.

The episode concludes with a teaser for Season Five and the announcement of a short break.

Unedited. Unabridged. Warts n All. Wrapped in a theme tune.

Takeaways

• Express gratitude to guests and listeners for their support.
• Reflect on the evolution of the podcast and the filming of special episodes.
• Highlight favorite episodes and the impact the podcast has had on listeners.
• Tease Season Five and announce a short break.

Chapters

00:00 Season Four Wrap-Up

01:34 Filming ZestQuest Asia

03:53 Appreciation for Guests and Listeners

06:20 Every Voice Can Shape the Future

08:45 Favourite Episodes

09:21 Future Growth and Audience Input

10:21 Impact of the Podcast

10:50 Taking a Short Break

11:20 Season Five Teaser

Women leadership in the hospitality industry remains a significant issue, with women holding less than 40% of managerial positions despite making up a large portion of the workforce. This podcast dives deep into the challenges faced by women in hospitality leadership roles and explores actionable solutions to empower them. Hosts Timothy R. Andrews and Tracy Rashid are joined by industry leaders Monica Orr, Marcia Bennett, Michelle Raghini, and Michelle Moreno, who share their personal journeys and insights on fostering an environment conducive to female advancement. The conversation highlights the necessity of mentorship, networking, and creating supportive communities to boost confidence among women in the field. As they reflect on their experiences, the guests emphasize the importance of breaking down barriers and encouraging more women to pursue leadership opportunities in hospitality.

Ever wondered why, in an industry powered by women, so few reach the top? Join us as we unravel the complexities of female leadership in hospitality, with stories that inspire, challenges that resonate, and solutions that empower. This isn't just a conversation; it's a movement towards a more inclusive future. Tune in to be part of the change.

In this compelling episode of Talking Hospitality, hosts Timothy R. Andrews and Tracey Rashid are joined by a stellar lineup of guests: Monica Or, Marsha Barnett, Michelle Moreno and Shell Righini.

Together, they tackle the pressing issue of Women Leadership in Hospitality, shedding light on the challenges and opportunities for female leaders in the sector.

Why You Should Listen:

If you're passionate about fostering a more inclusive and equitable hospitality industry, this episode is a must-listen. It's not just a conversation; it's a call to action for everyone in the industry to reflect on how we can support and empower women to climb the leadership ladder. With insights from women who've navigated these challenges firsthand, you'll be inspired to make positive changes in your own professional environment.

Key Points of Interest:

1. Underrepresentation of Women in Leadership: Despite women constituting a significant portion of the hospitality workforce, their presence in managerial and executive roles is disproportionately low.
2. Breaking Barriers: The episode explores how societal expectations and industry norms create barriers for women, and what can be done to dismantle these obstacles.
3. Empowerment through Education: Monica Or's journey from a hospitality professional to a bestselling author and educator highlights the power of knowledge and mentorship in empowering the next generation of female leaders.
4. Creating Support Networks: Shell Righini's transition from frontline hospitality roles to advocating for mental health and inclusivity underscores the importance of support networks and mentorship.
5. Visibility and Representation: The guests discuss the critical role of visibility and representation in inspiring and empowering women to pursue leadership roles.
6. Challenges and Solutions: Real-life examples of overcoming gender biases and practical solutions for creating a more inclusive industry are shared.
7. The Power of Networking: The episode emphasizes the importance of networking and mentorship in advancing one's career and fostering a community of support among women in hospitality.

This episode of Talking Hospitality is more than just a discussion; it's a beacon of hope and a roadmap for aspiring female leaders in the hospitality industry. By highlighting the challenges, celebrating the successes, and offering tangible solutions, it serves as a valuable resource for anyone committed to fostering diversity and inclusion in their professional sphere.

Let's take these insights and turn them into action, for a hospitality industry where everyone has

Episode 43, Season 4 of Talking Hospitality marks a significant transition as we bid a heartfelt farewell to Sarah Kettel, the original host and founder, who has been an integral part of the podcast for 32 episodes across four seasons.

Timothy R. Andrews and Tracey Rashid take us on a reflective journey through Sarah's impactful tenure, her beginnings in the hospitality industry, and her motivations behind the podcast. As Sarah steps down, she shares her current endeavours and leaves us with valuable insights and advice for hospitality professionals.

This episode is not just a farewell; it's a celebration of Sarah's contributions and a testament to the resilience and passion that define the hospitality industry. Listeners will gain an intimate look into the origins of Talking Hospitality, the challenges and triumphs faced along the way, and the future direction of the podcast. It's a must-listen for those in the industry seeking inspiration, insight, and a sense of community.

1. Origins and Impact: Learn how the podcast was born out of a desire to highlight the positive stories in hospitality during the challenging times of the pandemic.
2. Sarah's Hospitality Journey: From her first job in a seaside town to launching a catering company, Sarah's path is a rich source of inspiration.
3. Philosophy of Hospitality: Sarah discusses the unique, soul-touching aspect of hospitality, emphasising its holistic and empathetic nature.
4. Technological Trends: With Sarah's current focus on helping restaurants launch for delivery, listeners will appreciate her insights into the evolving landscape of hospitality and technology.
5. Advice for Professionals: Sarah's parting advice encourages hospitality professionals to embrace change, highlighting the industry's opportunities for growth and innovation.

As we close this chapter with Sarah Kettel, we're reminded of the power of storytelling, the importance of community, and the ever-evolving nature of the hospitality industry.

This episode is a beacon for hospitality professionals everywhere, encouraging us to pursue our passions, embrace change, and continue making a difference in the lives of others.

Sarah may be stepping down, but her legacy and the lessons she shared will continue to inspire and guide us. Stay tuned for more insightful conversations here on Talking Hospitality, where the journey of learning and growth goes on.

Dive into the heart of sustainability with Andrea Zick, a trailblazer in the hospitality industry, as she unveils the intricate dance of creating a sustainable future without sacrificing the essence of luxury dining. This episode is a journey through the lens of a former chef turned sustainability champion, offering a fresh perspective on the challenges and triumphs of embedding sustainability into the fabric of the hospitality industry.

Why Listen:

If you're passionate about the future of hospitality and the planet, this episode is a must-listen. Andrea Zick, with her rich background in nutrition, health, and a deep-rooted connection to the environment, shares invaluable insights into transforming the hospitality industry into a beacon of sustainability. From the importance of empathy and communication in driving change to practical steps for reducing food waste and embracing regenerative practices, this episode is packed with inspiration, practical advice, and a vision for a more sustainable and inclusive industry. Whether you're a seasoned hospitality professional or just starting your sustainability journey, Andrea's story and insights will empower you to make a positive impact.

Key Points of Interest:

1. Andrea Zick's Journey: From her early exposure to gardening and understanding the planet's influence on us, to leading the Oxo Tower Restaurant to win prestigious sustainability awards, Andrea's journey is a testament to the power of ancestral knowledge and a passion for sustainability.
2. Defining Sustainability: Andrea offers a deeper understanding of sustainability, emphasizing the importance of dialogue, empathy, and experimentation within the business to improve practices affecting the environment, social governance, and profitability.
3. Empathy and Communication: Highlighting empathy and communication as crucial ingredients for successful sustainability projects, Andrea shares how these elements foster a culture of change and innovation.
4. Food Waste Reduction: Andrea discusses the practical steps taken by the Oxo Tower Restaurant to significantly reduce food waste, showcasing the importance of measuring waste, training staff, and involving all team members in sustainability efforts.
5. Sustainable Menu Development: The episode delves into the challenges and strategies of developing sustainable menus, including assessing current practices, envisioning a sustainable future, and creating transition plans tailored to each business.
6. Hospitality's Role in Sustainable Eating: Andrea explores how the hospitality industry can influence food systems and promote sustainable eating, emphasizing the need for understanding the source and production methods of food and drink.
7. Advice for Personal Sustainability Journeys: Andrea encourages listeners to stay curious, creative, and empathetic towards others' positions on sustainability, highlighting the importance of starting from where people are and building from there.

Conclusion:

This episode of Talking Hospitality not only sheds light on the critical role of sustainability in the hospitality industry but also serves as a beacon of hope and inspiration for professionals and enthusiasts alike. Andrea Zick's insights remind us that sustainability is not just a trend but a necessary evolution of the industry, driven by empathy, innovation, and a deep commitment to the planet and future generations. Join us in exploring these transformative ideas and take a step towards making a lasting impact in the world of hospitality.

Chapters

00:00 Introduction to Sustainability

01:12 Guest Introduction

02:10 Defining Sustainability in a Business Context

03:08 Importance of Communication...

Introduction:

In this episode of Talking Hospitality, hosts Timothy R. Andrews and Tracey Rashid engage in a captivating conversation with Nick Clover, a seasoned entrepreneur in the hospitality sector. The episode delves into Nick's journey from starting as a 14-year-old working in a pub to establishing several successful companies in the hospitality industry.

Why Listen to This Episode:

This episode is a treasure trove of insights for hospitality professionals, especially those in leadership roles or aspiring to be. Nick Clover's story is not just about business success; it's a narrative of resilience, innovation, and a deep understanding of the hospitality industry. Listeners will gain valuable lessons on career development, the importance of people in the industry, and how to navigate the challenges and opportunities in hospitality.

Key Points of Interest:

1. Early Beginnings: Nick's journey in hospitality began at 14, working in a pub, which instilled in him the value of hard work and the importance of starting from the ground up.
2. Building a Business: The episode explores how Nick transitioned from working in various hospitality roles to starting his own businesses, highlighting the challenges and triumphs of entrepreneurship.
3. Importance of People: A recurring theme is the significance of people in the hospitality industry, both as employees and customers, and how nurturing these relationships is crucial for business success.
4. Overcoming Adversity: Nick shares his experiences during the recession, offering insights into resilience and the importance of adapting to changing circumstances.
5. Industry Challenges: The discussion touches on issues like burnout, drug and alcohol problems in the industry, and how to address these challenges responsibly.
6. Empowering the Next Generation: The episode emphasizes the importance of mentorship, training, and development in the hospitality industry, showcasing Nick's commitment to nurturing new talent.
7. Leadership Insights: Nick provides valuable advice on leadership, stressing the balance between confidence and humility, and the importance of being authentic and approachable.

Conclusion:

This episode of Talking Hospitality is a must-listen for anyone in the hospitality industry seeking inspiration and practical advice. Nick Clover's journey and insights offer a unique perspective on building a successful career and business in hospitality, making it an invaluable resource for seasoned professionals and newcomers alike.

Summary

In this episode, Nick Clover shares his journey in the hospitality industry and how he built successful businesses like Appetite4Work and HJUK. He emphasizes the importance of onboarding and support in the industry and encourages more people to join. Nick also discusses the challenges and misconceptions in the industry and the impact of the Opra Awards. He shares his philosophy and principles in building businesses and offers advice for aspiring leaders. The episode concludes with a rapid-fire question round.

Chapters

00:00 Introduction

02:07 Nick's Journey in Hospitality

05:18 Starting Appetite for Work

06:16 Importance of Onboarding and Support

07:10 Passion for the Hospitality Industry

08:09 Encouraging People to Join the Industry

10:06 Challenges and Misconceptions in the Industry

12:40 The Opra Awards

15:39 Philosophy and Principles in Building Businesses

17:35 Building HJUK and Otolo

20:00 Staying Focused and Motivated

23:38 Advice for Aspiring Leaders

28:34 Rapid Fire Questions

31:09 Conclusion

In this episode of Talking Hospitality, we delve into the fascinating world of drag and what lessons the hospitality industry can learn from them.

Summary

The Covid-19 pandemic had a devastating impact on the drag queen community, with performers losing their primary source of income.

Many drag queens turned to digital platforms to perform for their fans, but it wasn't always enough to make ends meet.

As the pandemic continued, drag queens found new ways to adapt, such as starting their own businesses or hosting outdoor events. The drag scene has evolved over the years, especially with the influence of RuPaul's Drag Race.

During lockdown, drag queens used social media to create content and connect with their audience. Advice for those going through difficult times includes finding joy every day, surrounding yourself with good people, and maintaining a positive attitude.

Whilst lockdown seems a distant memory, how are Drag Performers managing now?

To help answer this question hosts Timothy R Andrews, Tracey Rashid, and Sarah Kettel explore the resilience and creativity of drag artists and the challenges they face.

They are joined by the effervescent drag performers Mary O'Kart, Stephanie Von Clitz, and Linda Bacardi in one of our most of the wall episodes yet.

Takeaways

• The Covid-19 pandemic had a devastating impact on the drag queen community, with performers losing their primary source of income.
• Drag queens turned to digital platforms to perform for their fans, but it wasn't always enough to make ends meet.
• Drag queens found new ways to adapt during the pandemic, such as starting their own businesses or hosting outdoor events.
• The drag scene has evolved over the years, especially with the influence of RuPaul's Drag Race.
• During lockdown, drag queens used social media to create content and connect with their audience.
• Advice for those going through difficult times includes finding joy every day, surrounding yourself with good people, and maintaining a positive attitude.

Titles

• The Evolution of the Drag Scene
• Using Social Media to Connect with Fans

Sound Bites

• "The Covid-19 pandemic has had a devastating impact on the drag queen community."
• "Drag queens found new ways to adapt, such as starting their own businesses or hosting outdoor events."
• "Drag started as a necessity centuries ago when plays needed female characters, but they were played by men."

Chapters

00:00 The Impact of Covid-19 on the Drag Queen Community

02:05 Adapting and Finding New Ways to Perform

05:43 The Evolution of the Drag Scene

08:06 Using Social Media to Connect with Fans

11:56 Surviving and Continuing to Perform During Lockdown

20:50 Supporting local drag artists

25:12 The power of drag in bringing joy and inclusivity

26:07 Advice for those facing difficult situations

Join us for a festive ride on 'Talking Hospitality' as we unwrap the magic of Christmas with not one, not two, but three Santas! Dive into a sleigh-load of laughter, heartwarming stories, and Santa secrets that will light up your holiday spirit brighter than Rudolph's nose!

Why Listen to This Episode:

In this special Christmas episode of 'Talking Hospitality', listeners are treated to an extraordinary experience that goes beyond the usual festive chatter. It's a unique opportunity to hear from three different Santas, each bringing their own sprinkle of Christmas magic and insights into the holiday season. This episode is a perfect blend of humour, nostalgia, and heart-touching moments, making it an ideal listen for anyone looking to add a dash of joy and a pinch of Santa's wisdom to their Christmas celebrations.

Key Points of Interest:

1. Personal Christmas Memories: Hosts Timothy and Tracey share their cherished Christmas memories, offering a personal touch that resonates with listeners who cherish family traditions and holiday nostalgia.
2. Santa's Secrets and Stories: The Santas share amusing anecdotes, including a child's unique gift request for a "horse rollercoaster" and another's simple wish for "chips," showcasing the innocence and humour in children's Christmas wishes.
3. The Magic of Giving: A heartwarming story is shared by one Santa about a little girl whose only Christmas wish was for her mother's happiness, highlighting the true spirit of the season.
4. Santa's Vacation Preferences: The Santas reveal their preferred vacation spots, adding a humorous twist to the mythical life of Santa Claus and offering a rare glimpse into what Santa does outside the Christmas season.

This episode of 'Talking Hospitality' is a delightful mix of festive cheer, laughter, and touching moments that captures the essence of Christmas. It's an invitation to step into a world where the magic of Santa Claus comes alive, reminding us of the joy and wonder that defines this special time of year.

Whether you're in the hospitality industry or just a lover of all things Christmas, this episode is a must-listen to keep your spirits merry and bright! 🎄🎅🌟

Chapters

00:00 Introduction and Christmas Memories

02:22 The Spirit of Giving and Santa Claus

06:12 Santa's Helper and Christmas Traditions

09:15 Spreading Joy and Helping Others

12:30 Vacation and Reindeer Games

15:27 Staying on the Nice List and Conclusion

In this engaging episode of "Talking Hospitality," hosts Timothy R Andrews and Tracey Rashid welcome the esteemed chef and restaurateur, Cyrus Todiwala OBE. Recorded at the bustling Cafe Spice Namaste, the episode delves into Todiwala's inspiring journey in the hospitality industry.

Guest: Cyrus Todiwala OBE

Hosts: Timothy R Andrews & Tracey Rashid

Key Points:

1. Cyrus Todiwala's Early Culinary Interests: Todiwala shares his childhood experiences that sparked his interest in cooking, including his early encounters with food while dealing with asthma.
2. Career Beginnings: His journey in hospitality began with a diploma in India, leading to a significant role at the Taj Mahal Hotel in Bombay.
3. Transition to the UK: Todiwala discusses the challenges and hurdles he faced in establishing himself in the UK hospitality scene, including a 10-year battle with the Home Office.
4. Establishing Cafe Spice Namaste: Insights into the establishment of his renowned restaurant and the unique challenges he faced.
5. Personal Life and Support: Todiwala highlights the importance of his wife's support in his career and personal life.
6. Community Contribution: His involvement in setting up the world's first Asian and Oriental School of Catering in Hackney Community College.
7. Quick Fire Round: A light-hearted segment where Todiwala answers rapid-fire questions, revealing more about his personality and preferences.

If you're a hospitality professional seeking inspiration and practical insights, this episode is a must-listen. Cyrus Todiwala's journey from a diploma student in India to a celebrated chef and restaurateur in the UK is a testament to resilience, innovation, and the power of supportive relationships. His story is not just about culinary excellence but also about navigating bureaucratic challenges, contributing to the community, and building a legacy in the hospitality industry. This episode offers a blend of personal anecdotes, professional wisdom, and engaging storytelling that will resonate with anyone passionate about hospitality.

This episode of "Talking Hospitality" is more than just a conversation; it's a journey through the life of a culinary visionary. Cyrus Todiwala's experiences, challenges, and triumphs offer invaluable lessons for anyone in the hospitality industry. His story is a powerful reminder of the impact one can have through dedication, creativity, and a deep love for the art of hospitality.

Chapters:

00:00

Immigrants in the UK hospitality landscape

01:10

Cyrus Todiwala's journey to the UK

02:04

The birth of Cafe Spice

03:18

Culinary interest and early experiences

05:07

Revamping Indian cuisine in the UK

06:25

Challenges in establishing Cafe Spice Namaste

08:16

Breaking barriers and changing perceptions

09:36

Advice for immigrants starting a business in hospitality

16:04

Resources and support systems for immigrants

21:22

Cyrus Todiwala's involvement in MasterChef

22:20

The importance of Cyrus Todiwala's wife in his journey

24:03

Quick fire round