• Groundhog Day
    Nov 27 2024

    Welcome to Tales from the Service Industry, where we bring you the craziest and most outrageous stories from behind the scenes of the service world. This week, join hosts Gwynn and Ms. B as they share their nightmare experience flying with Frontier Airlines. From over-sharing flight crew to a chaos-inducing delay, this airline was definitely not up to par. But it doesn't end there - Ms. B will also be sharing her wild run-in with TSA over a seemingly innocent pink princess water bottle. Tune in as they discuss what went wrong and what could have been done better by Frontier Airlines. Have you had a similar experience with the airline? Share it with us using the hashtag #FrontierFail. Stay tuned for a rollercoaster ride of laughter and frustration on Tales from the Service Industry.

    #TFTSI #TalesFromTheServiceIndustry #FrontierAirlines #Frontier #Travel #Hotel #Hotels #ServiceIndustry #FrontDesk #Service #retail #Podcast #NewEpisode #podcasting #Spotify #Itunes #podcasters #Arizona #Utah

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    55 mins
  • Smooth Jazz
    Oct 4 2024

    In Smooth Jazz Gwynn and Ms. B were unable to join us. So Liz and I changed the tempo and sat down with Jazz and slowed the beat. Join us for some fun stories, some behind the scenes and, of course, our A-Holes of the week.

    As always, we would appreciate your support. A like, a subscribe (hit that bell icon) and a share to someone in the service industry, would be greatly appreciated. It only takes a moment for you, but means the world to us.

    #TFTSI #TalesFromTheServiceIndustry #ServiceIndustry #Service #CustomerService #Fraud #ServiceNightmares #RetailNightmares #Retail #Hotel #Hotels #FrontDesk #Housekeeping #Housekeepers #HotelStaff #Travel #Travelers #Traveling #TravelSmarter #Podcast #Podcasts #Podcaster

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    53 mins
  • Nasty Knickers
    Sep 21 2024

    Welcome back to TFTSI! Back from break and ready with some fun stories. Join Bill, Liz Gwynn and Ms. B for Nasty Knickers... an episode that will take you on a ride through an advantageous "newly engaged" couple with unique dinner plans, a gym member who over exerts and pays the price in the filthiest way possible and really sleepy security guard experience that.

    We appreciate you listening and your support. But we do ask for your help with three easy and free ways to help. Subscribe, comment and share with someone you think will enjoy the podcast. We don't sell ads, so support like this helps us grow and succeed. Thank you again for listening and we will be back again in about two weeks. #TFTSI #TalesFromTheServiceIndustry #ServiceIndustry #Hotel #Hotels #Retail #Travel #FrontDesk #Housekeeping #Security #bbq #podcast #Podcasts #Travel #Traveling #subscribe

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    1 hr and 3 mins
  • Just Reboot It!
    Jul 28 2024

    The recent CrowdStrike failure impacted a lot of industries. From hotels, airlines, banks, healthcare, banking and government, outages were everywhere. Fortunately, everyone was completely understanding and life moved ahead perfectly smoothly... who are we kidding, that didn't happen.

    We took a break from our break (It makes sense to us...) to bring you a couple quick strories from throughout the outage.

    We miss all of our listeners but we will be back with regularity in the coming weeks. But between now and then, we ask you to please help support our efforts with a few free and easy steps. We would love your support with a like, a subscription, a share, or a comment. While free to you, it is a huge help to us.

    Thank you again! #TFTSI #TalesFromTheServiceIndustry #FrontDesk #Hotel #Hotels #FrontDesk #ServiceIndustry #Service #CustomerService #CrowdStrike #Outage #ComputerProblems #Podcast

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    35 mins
  • Twenty Toes
    Jul 1 2024

    Twenty Toes

    Join hosts Bill, Gwynn, Liz, and Ms. B in the latest episode of TFTSI Podcast, "Twenty Toes." Get ready for a rollercoaster of random behind-the-scenes stories, from outrageous tales of fraud to hilarious hotel review ratings. Dive into the world of Anime Con adventures, bunny strippers, and much more.

    Share Your Story with Us

    Have a story to tell? Or your favorite side hustle to share with Liz? Send us an email at OG3@TFTSI.com or visit TFTSI.com to submit your story through our website.

    🙏 Help Us Grow

    Enjoying the show? Support us with a quick click: subscribe, share with your friends, and leave a rating. Your small efforts make a big difference in spreading awareness and reaching new listeners. Thank you for listening!

    #TFTSI #TalesFromTheServiceIndustry #AnimeCon #Anime #BunnyStrippers #FrontDesk #Hotel #Service #ServiceIndustry #Subscribe #Followers #Feet

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    1 hr and 7 mins
  • Full Biscuit
    Jun 13 2024

    Tales from the Service Industry - Episode: Full Biscuit

    In this latest episode of "Tales from the Service Industry" titled "Full Biscuit," get ready for a rollercoaster of stories! Join hosts Bill, Liz, and Ms. B. as they dive into a wild array of experiences, from dealing with fraudsters and irate guests to entitled colleagues.

    But that's not all – brace yourself for unexpected encounters as the show welcomes Graham, a new guest, who adds a fresh perspective to the mix. And if that wasn't enough to pique your interest, tune in to hear about not one, but two, topless women and the chaos they bring to the table.

    Get ready for a riveting episode filled with laughter, surprises, and the unbelievable encounters that make working in the service industry truly unforgettable. Don't miss out on "Full Biscuit"! #TFTSI #TalesFromTheServiceIndustry #Hotel #ServiceIndustry #retail #hotelworker #ToplessWomen #RomancePackage #FullBiscuit #PodCast

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    1 hr and 17 mins
  • Un-Bee-Lievable
    May 25 2024

    🎙️ New Episode Alert! Tales from the Service Industry Podcast

    Welcome back to Tales from the Service Industry Podcast! In our latest episode, join Ms. B, Liz, Gwynn, and Bill as they delve into a whirlwind of anecdotes from the front lines of service. From handling unexpected bee swarms to navigating flooded rooms, dealing with guests in emotional distress, and beyond, these seasoned storytellers bring you a blend of humor, resilience, and a touch of chaos that only the service industry can offer.

    Tune in to hear firsthand accounts that will have you laughing, cringing, and marveling at the unpredictable nature of service work. Don't forget to share this episode with a friend and hit that subscribe button to never miss out on the latest tales from behind the scenes!

    🔗 Share a link to the episode and spread the service industry vibes with your circle. Subscribe now for your regular dose of unforgettable stories from the front lines!

    Thank you for joining us on this journey through the ups and downs of the service industry. Stay tuned for more gripping tales in the episodes to come! #TFTSI #TalesFromTheServiceIndustry #Hotel #hotels #hotelLife #FrontDesk #Service #ServiceIndustry #ServiceIndustryStories #PodcastMagic #HelpUsGrow

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    51 mins
  • This is a Family Hotel!
    May 6 2024

    Welcome back! Join hosts Bill, Liz, Gwynn, and Ms. B in the latest episode of Tales from the Service Industry, where a whirlwind of stories unfolds! Listen in as they recount tales of lost drunk ravers, ruined pool decks by Liz, a disastrous toilet mishap, Liz's journey to the dark side, and a guest whose amorous escapades spark a noise complaint. Get ready for a rollercoaster of service industry shenanigans!

    #ServiceIndustryTales #PodcastStories #HospitalityHumor #ServiceIndustry #podcast #Podcasts #FrontDesk #hotellife #hotel #travel #hotels #Hospitality #hotelworkers #FrontDeskLife #fyp #newepisode

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    54 mins