• Supported accommodation: how we listened

  • Mar 18 2024
  • Length: 15 mins
  • Podcast

Supported accommodation: how we listened

  • Summary

  • Ofsted will inspect supported accommodation from September 2024. To support this work, we carried out a consultation where we not only received responses from the sector, we spoke to young people about what they wanted and needed from their supported accommodation. Read more here: https://www.gov.uk/government/news/ofsted-confirms-plans-for-inspecting-supported-accommodation Briony Balsom 0:09 Hello and welcome to Ofsted Talks. Today I'm going to be speaking to our guests about the importance of listening to young people, especially care leavers. So just to introduce our guests briefly, we've got today with us Anna Willow, who is children's services manager at Brent Care Journeys, Tia, who has experienced care, and we've got Lisa Pascoe, who's Ofsted's Deputy Director for regulation and social care policy and Matthew Brazier, who's one of His Majesty's Inspectors, and our specialist advisor on looked-after children. Matthew, tell me about this work, which is new for Ofsted. How did it fit into our work in supported accommodation? Matthew Brazier 0:44 Yeah, of course, Briony. Yeah, we were asked maybe three years ago now by the Secretary of State to regulate supported accommodation, which obviously was going to be a really big task. There's around 7000, a little bit more, young people living in supported accommodation, or different types of accommodation. So it's things like single bedsits, but group living situations also supported lodgings. So we've been working on that for three years now, and will start inspecting this year as well. We thought it was it was a really fantastic opportunity to make sure that we spoke to young people, to make sure that we we heard from people with lived experience, to make sure that when we do inspect, and when we do register providers, that we were focusing on the things that matter most to young people. We've spent a lot of time over the last couple of years working with them, helping us plan the consultation, but also listening what they think was important for young people. All of the organisations that we've worked with have been really helpful in making sure that we've had the voice of lived experience, really heard, and it's been really strong throughout the project. And we've worked with Barnardos Brent Care Journeys on the project along with a number of organisations. Briony Balsom 2:06 So Anna and Tia. Just to start with you. I'm sure we all know instinctively why we think it's important to listen to young people, but could you just kick us off by telling us exactly why it's important? Anna Willow 2:17 I think what we know in systems is that people with a lot of authority and power traditionally get together in kind of formal surroundings and make decisions that affect children and young people and families lives all the time. But if we're doing that, with insight from people with lived experience, then we're missing so much, we're really missing the richness of what we need to work with. My colleague, Tia is an Assistant Project worker in our team, and working with the insight of her and her colleagues with us, is completely crucial part of what we do so Tia, do you want to answer that question as well about why you think it's important. Tia 2:58 Listening is the easiest thing to do. But actually hearing someone doesn't come as easily to everyone. Because as natural human beings like we tune into different conversations that probably doesn't relate to us, like we're on the bus, we hear everything, we can choose what we want to hear and what we want to respond to. So I feel like in the past, professionals have just listened to this to give a reply back to but not listening to understand and comprehend. So that we bridge the gap between the professionals and the young people, they both can be in the same room together and coexist. Whereas beforehand, that wasn't a space that ever existed. It was two separate entities like the people who made the decisions for young people, and then the young people who had to just live with his decision. For a long time, young people in care was accepting bare minimum, but it was just the bare minimum. Briony Balsom 3:50 Thank you both so much. And I really love your reframing that question around the power dynamic and to your distinction that you drew between hearing and listening, Lisa and Matthew, I'm sure a lot of that sounds very familiar. are we hearing anything in addition to that around at Ofsted, or through mechanisms such as our care leavers survey? Lisa Pascoe 4:10 I think we've always tried to do some listening to children and care experienced. I think what we've learned and what we've done differently, and people like to have helped us to do is to do more of that co-producing with children and young people in our supported accommodation project. It's the first time that we've really worked with young people from the beginning. So rather than coming up with a set of questions...
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