Stamp Out Support - The MSP Manifesto

By: Stamp Out Support
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  • Summary

  • Stamp Out Support is the definitive guide on how to successfully manage and grow your MSP business. Yusuf Yeganeh presents this 12-part course that takes you from client onboarding to on-going maintenance, plus a whole plethora of bonus material such as how to be a good manager, internal HR processes and how to create a team that reflects your morals.


    You can find out more about SOS at stampoutsupport.com where you can watch all content, join the discussion and become involved in future chapters, bonus episodes, live events and contact the team.


    Stamp Out Support - The Definitive MSP Manifesto covers topics including:


    New Client Prospects and First Impressions

    The Onboarding Process and Corrections

    Hand-Off & Account Management

    Assigning NetAdmins and VITD

    Site Visits

    Client Relationships

    Project Implementations & Management

    On-Going Support


    Hosted on Acast. See acast.com/privacy for more information.
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Episodes
  • SOS Bonus Material - The Three Blocks of Management

    SOS Bonus Material - The Three Blocks of Management
    Dec 18 2024

    In this bonus content produced for Stamp Out Support, Yusuf Yeganeh, founder of Microbyte and White Label IT talks through some of the most important blocks of management in running a company:


    Managing yourself and how you position yourself alongside your employees, clients and working relationships.


    Managing your team and the responsibilities that come with running a business.


    The attitude you create across your business, employees and interactions with professional relationships.


    Hosted on Acast. See acast.com/privacy for more information.
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    30 mins
  • SOS Chapter 4, 5, 6 - Hand-Off & Account Management

    SOS Chapter 4, 5, 6 - Hand-Off & Account Management
    Dec 18 2024

    We've combined these chapters as they all detail the process you should be taking as you hand-off the management of your new client to your internal team.


    Define responsibilities, identify the support network you have within your clients business and communicate the services and roles you are taking on.


    Hosted on Acast. See acast.com/privacy for more information.
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    41 mins
  • SOS Chapter 3 - Corrections

    SOS Chapter 3 - Corrections
    Dec 18 2024
    In this episode, Yusuf Yeganeh takes us through the Corrections process. As you begin working with a new client and understanding their requirements, you'll begin to get a sense of not just the work you're taking over, but the systems, infrastructure and processes that you need to align with your framework.

    Hosted on Acast. See acast.com/privacy for more information.
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    18 mins

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