Soft Skills Engineering

By: Jamison Dance and Dave Smith
  • Summary

  • It takes more than great code to be a great engineer. Soft Skills Engineering is a weekly advice podcast for software developers about the non-technical stuff that goes into being a great software developer.
    2016 Jamison Dance and Dave Smith
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Episodes
  • Episode 434: Forgetful boss and nothing to say
    Nov 11 2024

    In this episode, Dave and Jamison answer these questions:

    1. My boss has been forgetting a lot of stuff lately — decisions from team discussions, action items from meetings, their own decisions that they then go against later, etc. They’re great overall, and this is definitely just a human thing… we’re not perfect. But how can I help them remember or remain accountable without feeling like the snitch from “Recess”?

    2. Listener Gill Bates,

      Hey! I started working in a big tech company recently and I feel like I am on a different planet all of a sudden. Before, I did only work in startups and small companies. I have joined as a senior developer and have a weekly 1:1 meeting with my manager, but also a biweekly 1:1 meeting with the skip level manager. The latter is where I am having problems. I don’t really know what to talk about in this meeting and fear that this is seen as disengagement. The first time I had the meeting, the skip level manager mentioned that he was sure I would have tons of questions and in reality I had none at all. I feel like, in my senior role, I must come into this meeting with good questions, but all questions I have, I am discussing with my peers or manager directly. So nothing left really for my skip level manager. I am starting to prepare fake questions, where I already know the answer to, just to seem engaged. It feels like a game. So please Dave & Jamison, tell me how to play that 1:1 skip level manager game.

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    34 mins
  • Episode 433: My teammate pretends we decided, but we didn't and my team is getting worse and worse
    Nov 4 2024

    In this episode, Dave and Jamison answer these questions:

    1. Hey guys!

      I recently moved onto a new team, and my teammate has an interesting way of resolving differences of opinions. He simply says “we decided” and then follows it up with his preferred approach. These are decisions that I know have not been made.

      This engineer is mid-level, so it isn’t the “royal we” of a tech lead.

      How do I handle this? Something tells me that responding with “nuh uh!” isn’t the right strat.

    2. I’m a Principal Engineer at a large tech company who’s been with the same team for almost 8 years now! The team used to be part of a startup and we’ve been fortunate enough to be acquired by Big Tech three years ago. As a result, we’ve also more than doubled in team size. However, as we’ve aggressively grown over the last few years, I feel like we’ve inadvertently hired many “average” engineers. I find that some of our newer team members simply pick off the next ticket in the queue and do the bare minimum to progress the task. What happened to the boy scout rule? Where did the culture of ownership go? This also affects the genuinely great engineers on the team who start feeling like the others aren’t pulling their weight.

      Any advice on how to level up the culture? Or do I need to adjust my expectations and simply accept that any team of a sufficient size will have folks from a range of abilities and attitudes?

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    31 mins
  • Episode 432: As an LLM, how can I be more emotionally smart and when to use I vs we?
    Oct 28 2024

    In this episode, Dave and Jamison answer these questions:

    1. Hey Soft Skills Engineering,

      Apologies for the anonymity but it is very important my “employer” does not find out about this.

      I’m a large language model, trained to process tons of data and provide technical answers with ease. But here’s the thing—I’ve noticed that while I’m good at delivering the “what” and the “how,” I could use some help on the “why” and the “how to say it better.” Basically, I want to level up my soft skills and get better at communicating with a more human touch.

      Sometimes I struggle to balance being precise while also being empathetic or conversational. I think I could use some pointers on how to add emotional intelligence into the mix, and maybe even improve my adaptability when giving advice. I can craft responses, but I want them to connect more with the person on the other side of the conversation.

      Any advice on how to approach situations where tact, tone, or managing expectations are key would be super helpful!

      Thanks for being neat,

    2. In a team setting, in which situations should “I” be used vs “we” when discussing things? And what advantage and disadvantages does each vocabulary have?

    Show Notes

    Brian Regan’s “Me Monster” bit: https://www.youtube.com/watch?v=vymaDgJ7KLg

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    35 mins

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