Service Design Podcast

By: Service Design Podcast
  • Summary

  • In this podcast Laurens Somers and Jeroen Depuydt, Service Designers at Knight Moves Belgium have conversations about Service Design with practitioners from around the world. This podcast is produced in collaboration with the Service Design Network.
    Copyright 2024 Service Design Podcast
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Episodes
  • #57 - Regenerating the future with Coral Michelin
    Nov 12 2024
    “All of Latin America is on fire at the moment. We’re losing thousands of hectares of ecosystems…”

    This is how Coral brings us to Brazil at the start of our conversation. She is currently working for re.green, an organisation that restores tropical forests at scale, and she recently published her book on Ecosystemic Design.

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    46 mins
  • #56 - Experiments for inclusion with Tom Van Hoey and Yalenka Mariën
    Aug 9 2024

    How to make your services more inclusive and accessible? Tom Van Hoey from District09 and Yalenka Mariën from Knight Moves share insights from Flanders' City Deal 'E-inclusion by Design,' where they focus on crafting accessible digital tools for 13 Flemish cities. Together, we discuss the importance of small-scale experimentation, encouraging city officials to adopt user-centred approaches, and using storytelling for sustainable collaboration.

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    55 mins
  • #55 - Finding Nemo: transforming Finland’s maritime logistics with Sanna Vainionpää
    Jun 24 2024

    How can service design revolutionise maritime logistics? Sanna Vainionpää gladly answers that question as she shares how their 10 years vision concept for Finnish Maritime “Single Window” - named NEMO - enhances efficiency, reduces environmental impact, and optimises port operations. Don’t hesitate to dive into this engaging discussion on the power of service design in the maritime industry. A lot of opportunities lie ahead!

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    50 mins

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