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In the third of our 4-part series exploring how to reduce drama in our work lives, we explore the difference between negative and positive team friction and the skills to address friction in a positive way. Using practical examples from the world of workplace mediation we highlight the language, tone and intent that can help shift friction from a negative (leaving a mark) to a positive (creating a spark).

It can be tempting to use 'battle' language to describe frictions between people, but this can lead to a sense of not wanting to 'back down' and so engaging a conversation may bring with it a sense of defeat or giving in. We explore the impact it can have reframing this as a chance to 'step up' and be an act of courage and strength to want to engage and resolve frictions and challenges.

A useful listen for anyone who is sensing that frictions are rumbling between people and wants to shift things on before it becomes irreparable. It is human to experience conflicts, and unpleasant as it can feel in the moment - can lead to the greatest working relationships through the bond that is created when its worked through.

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In the second of our 4-part series exploring how to reduce drama in our work lives, we focus on identifying and handling saboteurs around us. We are joined once again by the inspirational Lindsey Thompson who simplifies the complicated world of organisational ‘scripts’. From the moment someone joins an organisation they can’t help but be subconsciously influenced by the script (eg ‘it’s hard to sell around here’ or ‘we are busy’) which underpins the culture (deflated, pressured).

She shares tips for spotting saboteurs and to not mis-label people who are ‘wounded’, worried around change or inhibited by power politics playing around them. It also might be a genuine ‘saboteur’ but actually a really healthy challenge to hold a mirror up to a culture. So this is a good listen for those wanting to change things in their everyday workplace practices but doesn’t want to be branded negative or ‘saboteur’.

Is your organisation ‘anxious’ as a collective? Lindsey shares practical tips for understanding what might lie beneath surface behaviours and the organisational script which may limit success and engagement. It’s an optimistic reminder that anyone can change, things can be made better - with awareness as the enabler.

NB: Lindsey refers to ‘scripts’ which are our unconscious beliefs around how to be in the world in order to keep us safe and successful. She also uses the term ‘strokes’ which are the moments where we experience validation, acknowledgment and reassurance. And ‘games’ refer to the unconscious behaviour patterns with an intended outcome.

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As January 29th marks the new Chinese Year of The Snake, this new 4-part series explores how to reduce drama in our work lives. The Snake is celebrated for being the spirit of transformation and charm - with the gift for shedding old habits to make way for new ones. Is it time to step up and away from the drama or games in your work?

In this first episode we take a big picture look at drama at work - how to spot it, how to avoid playing a role in it and most importantly: practical tips for not getting caught up in the gameplay. Lots of transferable examples to refresh your intention for the year ahead, plus useful ideas to share with others if you can see drama taking up too much time when there is much to do.