• Roundtable: Optimising Supply Chain Fulfilment

  • Aug 27 2024
  • Length: 1 hr and 23 mins
  • Podcast

Roundtable: Optimising Supply Chain Fulfilment

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  • Summary

  • Join the following experts as we share the latest fulfilment thinking and practice:

    • Alex Townson – Head of Outsourced Supply Chain – YF an Unleashed Partner
    • Beth Chapman – Managing Director – Starlinks Global a Mintsoft customer
    • Daniel Hayward- Head of Operations – Candy Kittens an Unleashed customer
    • Kate Lester – Founder – Diamond Logistics, a supplier to Unleashed customer TrueStart

    Growing online retail sales puts increased pressure on the supply chain and fulfilment industry, forcing the entire supply chain to look for ways to optimise processes. Retailers, fulfilment partners, and suppliers alike must enhance operations to meet demand.


    What's discussed when?

    00:00 Introduction

    07:57 KPIs

    20:47 Monitoring Supplier Performance

    33:53 UK Carrier Costs

    42:58 Fulfillment Automation

    49:52 Personalisation

    54:27 Last-mile Innovations and Sustainability

    1:02:30 Picking Accuracy

    1:05:34 Returns and Exchanges

    1:11:02 Equality, Diversity and Inclusion

    1:16:38 Advice for Supply Chain Professionals
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