In this episode of Restaurant Catering Smarts, Michael Attias welcomes Julie Wade, Head of Marketing at Taziki’s Mediterranean Café. With over 15 years of experience in brand strategy and marketing, Julie shares insights on creating authentic customer experiences, leveraging technology like AI for personalization, and the importance of integrating catering into broader marketing plans.

Julie discusses how Taziki’s combines fresh ingredients with the spirit of hospitality to stand out in the competitive restaurant industry. She also highlights her strategies for building loyalty programs, implementing AI in call centers, and using data-driven campaigns to boost catering sales. Packed with actionable advice and inspiration, this conversation is a must-listen for restauranteurs ready to elevate their marketing game.

Learn from Julie’s career journey, creative campaigns, and her passion for storytelling in this exciting episode.

In this episode of Restaurant Catering Smarts, host Michael Attias interviews Jill Hammett, the new COO of CaterZen Catering Software.

Jill shares her unique journey into the catering industry, emphasizing the importance of relationships, reputation, and technology in building a successful catering business. She discusses the challenges and strategies involved in catering growth, the role of personality in customer interactions, and the impact of CRM systems on sales. Jill also addresses common mistakes operators make and highlights future trends in catering technology, including the potential of AI.

In this conversation, Michael Attias and Jill Hammett discuss the intricacies of the catering industry, emphasizing the importance of hiring experienced staff, the value of customer feedback, and the significance of leadership beyond titles. They explore the challenges and opportunities that come with career changes, particularly in the tech sector, and highlight the necessity of building strong relationships with clients to foster long-term success. The discussion also touches on the role of mentorship and the need for continuous learning in a rapidly evolving industry.