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In this episode of the enlightening 2024 RTO Roundtable Series, Lauren Hollows from Aniwaya Education Services continues the insightful dialogue on Clause 4 with Angela Connell-Richards of Vivacity and Katya Holker from Hawkeye Consultancy. This discussion hones in on the critical aspects of ensuring integrity, fairness, and transparency in the delivery of RTO services, an imperative stride towards elevating the sector's standing and operational ethos.

Diving deeper than ever before, our experts examine the draft standards' call for RTOs to transcend traditional policy statements, urging a transformation in how services are delivered with unwavering integrity, fairness, and transparency. Katya initiates the conversation by reflecting on the alignment with existing marketing practices and the challenges of ethical decision-making within organisations. The discourse expands to explore mechanisms for resolving potential conflicts and supporting ethical practices at all organisational levels.

Angela enriches the conversation by emphasising the anticipated requirement for a comprehensive Code of Conduct and a Code of Ethics, delineating the ethical standards expected across the board. She sheds light on the necessity for access and equity policies that encapsulate equal opportunities, alongside training initiatives aimed at embedding these principles within the organisational fabric. The discussion highlights the anticipated procedural changes, including modifications to employment contracts and enrolment agreements to reflect these enhanced governance standards.

The trio navigates the practicalities of embedding integrity, fairness, and transparency into daily operations, challenging RTOs to engage in meaningful dialogues about what these values signify within their unique contexts. They advocate for transparent communication practices, sharing insights on the potential for such openness to foster improved business operations and a shared understanding of organisational goals among all team members.

Tune in to this must-listen episode for a deep dive into the nuances of implementing Clause 4's governance requirements within your RTO. Discover practical advice, innovative strategies, and thought-provoking insights aimed at guiding RTOs through the complex landscape of operationalising these foundational values.

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