Episodes

  • PAP175: PPG’s Push for Sustainable Solutions in Automotive Refinishing
    Nov 25 2024

    On this episode of The Edge, John Hristias, PPG’s Sales Director, is back to share how the company is helping body shops tackle rising energy costs while keeping profits in check. He dives into PPG’s latest low-energy cure products, including air-dry primers and clears, designed to save power and handle the demands of EV repairs.
    John explains how these innovations slash energy use without cutting corners on performance. He shares real data showing how shops can reduce costs per job, making a big difference to the bottom line.
    The chat also explores why sustainability isn’t just a buzzword anymore – it’s becoming a key part of how businesses operate, especially with rising ESG (Environmental, Social, and Governance) practices. Whether you’re keen on cutting costs or staying ahead with eco-friendly practices, this episode has something for every shop owner.


    In this episode,
    - John's Journey with PPG
    - What’s Happening in the Industry
    - Tackling Costs with Sustainability
    - Gear That Gets the Job Done Faster
    - Real-Life Wins from New Products
    - The Future of Sustainable Workshops

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    36 mins
  • PAP174: The Essentials of Risk Management in Collision Repair Shops
    Nov 18 2024
    The Essentials of Risk Management in Collision Repair Shops In this episode of The Edge, Ben chats with Dianne Rawlings, the CEO of Risk Management Essentials, about the often-overlooked area of risk management in collision repair shops. Dianne shares her extensive background in risk management and the automotive industry, highlighting the importance of compliance, equipment maintenance, and effective communication in creating a safe, efficient work environment. They explore practical tools, including cloud-based systems, to help shop owners stay compliant and proactive, while emphasising the need for proper documentation and training to protect both workers and business owners from potential liabilities. In this episode, Understanding Risk Management Compliance and Legislative Requirements Common Challenges in Collision Repair Shops Tools and Resources for Risk Management The Importance of Documentation Consulting Services and Solutions Resources Website: https://riskessentials.com.au/ https://Mydox.com.au Contact: RME: 1300 388 880 Dianne Rawlings (CEO): 0427070271 LinkedIn: https://www.linkedin.com/in/diannerawlings

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    35 mins
  • PAP173: Kangaroos, Elvis, and Collision Repair with Industry Legend David Newton-Ross
    Nov 11 2024
    This podcast is in the industry legends series with a former friendly rival David Newton-Ross, founder of National Collision Repairer magazine. Have you ever wondered how there came to be three magazines for the collision repair industry, or about how I-CAR got started in Australia? Find out and much more in this great episode with industry legend David Newton-Ross. His industry stories are an international who's who spanning decades. Did someone say, General Norman Schwarzkopf? Elvis? George Barris? Yes, that would be just some of the people David reminisces about looking back over a long and satisfying career. In this episode find out How David got started in the collision repair industry How working for SAPE had him spending years in the US How a kangaroo helped to sell Autorobots How I-CAR came to Australia How there came to be three industry magazines How George Barris drove to Vegas with Elvis Useful links Find out more about I-CAR: https://i-car.com.au/ Book your tickets for the Paint & Panel Bodyshop Awards: https://bodyshopawards.com.au/ Want to suggest more legends for the podcast? Email: samstreet@yaffa.com.au
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    48 mins
  • PAP172: Inside GYS: A Family Legacy of Engineering Excellence
    Sep 23 2024

    Exploring the Legacy and Innovation at GYS Factory
    In this podcast episode, the Paint and Panel Magazine Editor visits the GYS factory in Laval, France, and chats with Bruno Bouygues about the rich history and innovative strides of the company.
    Established in 1964 by the Stefani family, GYS has evolved from manufacturing transformers to a diversified portfolio including battery chargers, arc welding, and more recently, technological advancements in spot welding.
    Bruno shares insights into the company's commitment to vertical integration, continuous innovation, and maintaining a large inventory to ensure great customer service. The discussion also covers the company’s growth, their strategic presence in global markets, and plans for future expansion in the automotive and industrial sectors.

    In this episode:
    The captivating history that shaped GYS and its journey to success.
    Discover how GYS has grown and evolved, setting new standards in the industry.
    Uncover the latest technological advancements that are driving GYS forward.
    Get an insider’s look at GYS’s manufacturing processes and operations that keep the wheels turning.
    Explore the exciting product development initiatives and innovations that set GYS apart from the competition.
    Learn about GYS’s commitment to exceptional customer support and after-sales service.
    Hear about the ambitious plans and vision that GYS has for the road ahead.

    Useful Links:
    Bruno Bouygues on LinkedIn: https://www.linkedin.com/in/brunobouygues/
    The GYS Website: https://www.gys.fr/spip.php?page=accueil&lang=en

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    33 mins
  • PAP171: Exploring the benefits of a Four Day Work Week
    Sep 16 2024

    Exploring the Benefits of a Four-Day Work Week
    Working one day less a week and experiencing better productivity and profit?
    Does it sound good, or does it sound like a pipe dream?
    Shortening the working week motivates staff to ‘get the job done’ and seems to reduce ‘sick’ days.
    In this episode, we discuss the shorter working week adopted by various businesses in the collision repair industry. The episode features in-depth conversations with Steve Davies from Northside Smash Repairs in Queensland, Kate Presnell from Kate Presnell Bodyworks in Tasmania, and Russ Hill from Mackenzie's Truck Repair in Queensland.
    Each guest shares their experiences and insights into implementing a four-day work week, the preparation involved, the key benefits, and its impact on business efficiency and employee work-life balance. Listeners will also hear about the challenges faced, solutions found, and the overall positive feedback from staff and customers alike.

    In this episode
    How setting KPIs is essential to achieve the shorter week
    How the decision must be unanimous
    Why productivity increases
    Why once you introduce it you can never go back
    Other benefits outside of just having a longer weekend
    Work-Life Balance and Recruitment Benefits
    Summary
    In this discussion, industry experts from Queensland and Tasmania share their experience with adopting a four-day work week in the collision repair business. Steve Davies from Northside Smash Repairs, Kate Presnell from Kate Presnell Bodyworks, and Russ Hill from Mackenzie's Truck Repair explore the benefits and challenges of the change.
    They emphasize improved work-life balance, better employee satisfaction and productivity, and reduced sick days. The conversation highlights vital preparation steps, the importance of unanimous team support, and the potential for the four-day week as a recruitment tool. Each participant also offers personal insights into how this change has positively impacted their business and lifestyle.
    Useful Links
    Steve Davies: https://www.linkedin.com/in/steve-davies-995481136/
    Kate Presnell: https://www.linkedin.com/in/kate-presnell-1385a229/
    Russ Hill: https://www.linkedin.com/in/russ-hill-b1030571/
    Do you have something unique you want to share with us? Contact Paint & Panel editor Sam Street at: samstreet@yaffa.com.au
    Go to www.paintandpanel.com.au to sign up for our weekly E-newsletter
    Go to www.paintandpanel.com.au/podcast to catch up on past shows and access show notes from every episode.

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    31 mins
  • PAP170: Polish for Profit: Diversifying in your Collision Repair business
    Sep 9 2024

    Polish for Profit: Diversifying in your Collision Repair business
    Join this insightful episode where Matt returns to discuss the lucrative opportunities for collision repair shops to diversify into detailing services. Learn about the most profitable detailing upsells, how to efficiently apply ceramic coatings, and the best practices for setting up a detailing division within your existing business. Discover the secrets behind external and internal vehicle enhancements, headlight restoration, and advanced paint correction techniques. Matt also shares contact details for personalized consulting and training to help you boost your business revenue and customer satisfaction.
    In this episode:
    Detailing Services Overview
    Gloss Enhancement Techniques
    Upselling Detailing Services
    Ceramic Coatings Explained
    Application and Pricing of Coatings
    Single Stage Loss Enhancement
    Full Reset Detailing
    Comprehensive Exterior Detailing
    Upselling Detailing Services
    Advanced Polishing Techniques
    Additional Detailing Services
    Matts contact details:
    Email: enquiries@mattsmagic.com.au
    Phone - 0468 373 625
    Helpful Links
    Matt on Instagram - https://www.instagram.com/mattsmagicdetailtech
    Matt on YouTube - https://www.youtube.com/@mattsmagicdetailtechaustralia
    Matt on Facebook - https://www.facebook.com/profile.php?id=61555790044033

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    59 mins
  • PAP169: Behind the Stars: Understanding Vehicle Safety with ANCAP CEO Carla Hoorweg
    Sep 2 2024

    Behind the Stars: Understanding Vehicle Safety with ANCAP CEO Carla Hoorweg
    In this episode, Ben welcomes Carla to discuss her journey with ANCAP (Australasian New Car Assessment Program), celebrating its 30 years of leading vehicle safety. Carla shares her diverse background and explains how ANCAP operates in an independent, non-regulatory space to set benchmarks for vehicle safety.
    The evolution of ANCAP from facing industry pushback to becoming an essential factor in car manufacturing and consumer decision-making is highlighted. The discussion covers everything from the importance of crash test dummies and various testing methodologies to the impact of advanced technologies like autonomous emergency braking and vehicle submergence capabilities.
    Carla emphasizes the critical role of consumer awareness and how ANCAP uses social media to reach potential car buyers. The conversation also touches on the future of vehicle safety, including autonomous driving and post-crash technologies, and the integration of similar programs worldwide.
    For more detailed information and resources, listeners are encouraged to visit ANCAP's comprehensive website and YouTube channel.
    In this episode:
    ⦁ Carla's Background and ANCAP Involvement
    ⦁ ANCAP's Evolution and Achievements
    ⦁ Consumer Awareness and Safety Ratings
    ⦁ Global Safety Standards and Comparisons
    ⦁ Crash Test Dummies and Testing Methodology
    ⦁ Motorcycle Safety and Future Technologies
    ⦁ Challenges and Future of Vehicle Safety
    Useful Links:
    ANCAP Website: https://www.ancap.com.au/
    ANCAP on YouTube: https://www.youtube.com/user/ancapcrashtests
    ANCAP on Facebook: https://www.facebook.com/ANCAPsafetyratings

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    44 mins
  • PAP168: Restoring Legends: The Art of Hot Rods with Andy Minas
    Aug 26 2024


    Restoring Legends: The Art of Hot Rods with Andy Minnis
    Join us in a captivating podcast episode with Andy Minas, an iconic figure in the Australian hot rod and custom car scene. Recorded in a fifty’s diner, Andy shares his journey from tinkering with cars in the 60s to running the premier indoor hot rod and custom car event in Australia. Learn about his early influences, apprentice years, and the evolution of his business from a collision shop to a renowned hot rod restoration shop. Discover the importance of client relationships, customizing to personal tastes, and Andy's invaluable advice on managing dreamers in the industry. Hear about the history of his popular car show, his plans for a cultural hub, and the vital role of family in his business. Whether you're an auto enthusiast or curious about the world of custom cars, this episode is packed with insights, history, and inspiration from a legend in the field.
    In this episode;
    Introduction to Andy Minas and His Restoration Work
    Early Influences and Beginnings in the 60s
    First Job and Early Career in Restoration
    Starting His Own Business and the First Hot Rod Shop
    Evolution of Clients and Customization
    Technology and Advancements in Car Restoration
    The History and Revival of the Hot Rod Show
    Challenges in the Industry and Future Prospects
    Clientele and Business Operations
    Family Involvement and Future Plans
    Helpful Links:
    Hotrod and Custom Auto Expo
    Website: http://www.hotrodandcustom.com.au
    On Facebook: https://www.facebook.com/hotrodandcustomautoexpo

    • Do you have something unique you want to share with us? Contact Paint & Panel editor Sam Street at: samstreet@yaffa.com.au
    • Go to www.paintandpanel.com.au to sign up for our weekly E-newsletter
    • Go to www.paintandpanel.com.au/podcast to catch up on past shows and access show notes from every episode
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    26 mins