Episodes

  • Maximizing Your Roofing Insurance Claim: What You Need to Know
    Mar 13 2024

    Storm-Proof Your Roof and Wallet: Learn how the right knowledge about roofing insurance claims can not only save your roof but also safeguard your finances against storm season’s unpredictability.

    Navigating the Storm Season with Expertise: This episode of "On Top of Roofing" features hosts Cody Durham and Eric Whitfield as they delve into the critical topic of preparing for storm season through the lens of roofing insurance claims. They provide a step-by-step guide on recognizing signs of roof damage, the intricacies of filing insurance claims, and ensuring your home is adequately protected before and after a storm. Drawing from years of experience in the roofing industry, Cody and Eric share essential tips on choosing the right contractor and navigating insurance policies to maximize your claim. Listeners will gain invaluable insights into the difference between Actual Cash Value (ACV) and Replacement Cost Value (RCV), and how to advocate for their rights as homeowners. This episode is a must-listen for anyone looking to safeguard their home against the unpredictability of storm season, armed with knowledge and strategies to navigate roofing insurance claims effectively.

    KEY TAKEAWAYS:

    Understanding Your Insurance Policy is Crucial

    • Before storm season hits, it's essential to thoroughly understand the details of your roofing insurance policy. Cody and Eric emphasize the difference between Actual Cash Value (ACV) and Replacement Cost Value (RCV) policies, highlighting how each can impact the coverage you receive after a storm. Knowing these details can be the difference between a fully covered repair and out-of-pocket expenses.

    The Importance of a Pre-Claim Roof Inspection

    • Scheduling a professional roof inspection before filing an insurance claim is a proactive step every homeowner should take. This episode illustrates how an inspection can identify storm-related damages and prevent the filing of unnecessary claims that could affect your insurance record. A reputable contractor can offer insights into whether the damage warrants a claim, ensuring you're making informed decisions.

    Selecting the Right Roofing Contractor

    • The choice of roofing contractor plays a pivotal role in the claim process and the quality of repairs. Cody and Eric advise on the importance of choosing a contractor with experience in storm damage and insurance claims. They suggest looking for local, well-reviewed roofing professionals who can navigate insurance adjuster meetings and supplement claims effectively.

    Navigating the Insurance Claim Process

    • Filing an insurance claim can be daunting, but understanding the process can significantly ease the burden. This episode breaks down the steps involved, from filing the claim to meeting with insurance adjusters and understanding the payment process. The hosts share tips on advocating for your rights and ensuring that the insurance company covers all legitimate storm damages.

    Maximizing Your Insurance Claim

    • Maximizing your insurance claim is not about profiting from your policy but ensuring you receive fair compensation for damages. Cody and Eric discuss strategies for homeowners to ensure their claims are fully maximized, covering everything from ensuring accurate damage documentation to understanding how to contest underpayments. They stress the importance of a detailed review of the insurance adjuster's report and how to work with your contractor to identify any discrepancies.

    Time Stamped Summary

    • 00:00:14 - Episode introduction with hosts Cody Durham and Eric Whitfield welcoming listeners back to "On Top of Roofing."
    • 00:00:22 - Eric jokes about their...
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    45 mins
  • Revealing the Truth Behind Roofing Inspections: A Buyer's Guide
    Mar 1 2024

    💥 Get ready for a riveting episode! 💥 Today on our podcast, we're diving deep into the world of real estate with some jaw-dropping stories that will leave you on the edge of your seat. We're sharing the good, the bad, and the ugly of the real estate industry, giving you a firsthand look at what really goes on behind the scenes.

    🏡 Strap in as we recount our encounters with realtors, homeowners, and insurance companies. These stories are not only entertaining, but they also serve as important lessons for anyone looking to venture into the world of real estate. We'll shed light on the challenges, the twists and turns, and the unexpected obstacles that can arise during the home-buying and selling process.

    🌟 Join us as we uncover a tale of a homeowner in denial, who refused to acknowledge the glaring hail damage on their supposed class four impact-resistant roof. You won't believe how this story unfolds and the lengths we had to go to resolve the issue. It's a rollercoaster ride you don't want to miss!


    💡 But that's not all! We also discuss the ever-changing landscape of insurance companies, the importance of thorough inspections, and the power of trust in real estate transactions. From negotiating tactics to financing options, we've got all the insider tips and tricks to help you navigate the real estate world like a pro.


    🎄 As the year comes to a close, we want to wish all our listeners a Merry Christmas and a prosperous New Year. We're grateful for your support, and we can't wait to continue sharing more captivating stories and valuable insights in future episodes. So, don't wait another second – tune in now and get ready to be captivated by our latest episode! Trust us, you won't be disappointed.


    [00:00:00] It's.


    [00:00:21] There you go. Pull that microphone. There we go. We're back. We're back.


    [00:00:25] Number four man. Today it's going to be story time, going over some things we've encountered.


    [00:00:54] Today we wanted to talk about good, the bad, the ugly of real estate.


    [00:01:36] These stories will somewhat educate things to look out for when going into real estate.


    [00:01:51] We're going to start talking trash about people. This is going to be fun.


    [00:02:16] Eric has some stories with good interactions we've had with realtors and homeowners.


    [00:02:24] It feels like Honolulu outside today, pushing 80 degrees in December.


    [00:02:46] I've kept hearing that we're going to have the coldest winter ever.


    [00:02:54] Our company is growing. We've hired a couple of guys in the past couple of weeks.


    [00:03:18] Cody is going to tell a specific story that happened to him a week ago.


    [00:04:01] There's the general inspection that took place on the home.


    [00:04:17] When it's a steep roof, inspectors aren't really doing a super thorough inspection.


    [00:04:47] The homeowner preemptively filed a claim on his roof but the carrier said there's no damage.


    [00:05:12] The buyer's roofing company said the roof is in terrible condition, with hail damage.


    [00:05:28] The homeowner says they have a class four impact resistant roof.


    [00:05:53] Another roofing company who put the roof on says it's functioning as it should.


    [00:06:25] The insurance agent asked Cody to go take a look and provide his opinion.


    [00:06:41] Knowing I won't get the job, the homeowner has a trusted contractor.


    [00:07:01] Homeowner claims to have a class four impact resistant roof, asks me to check it.


    [00:07:17] I see the impact resistant roof and acknowledge it, but still need to inspect further.


    [00:07:40] Shockingly, I find hail damage...

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    52 mins
  • Roofing Repairs and Insurance: What You Need to Know
    Mar 1 2024

    Uncover the Unexpected: How One Simple Change Could Save You Thousands on Insurance. Find out the surprising truth about impact-resistant roofing and the potential cost-saving benefits. Don't miss the chance to make a smart move for your home and your wallet – it's a game-changer!

    This is Brad Bingham's story:

    In this episode of On Top Of Roofing, guest Brad Bingham shares invaluable insights about the impact of deductibles on insurance premiums, drawing from over 25 years of experience in the insurance industry. Brad's emphasis on prioritizing relationships and personalized service over financial gains serves as a guiding principle in his approach to insurance, making his perspective a must-listen for homeowners and contractors looking to optimize their insurance coverage. The discussion covers various aspects, from the significance of roof inspections and different insurance coverage options to the complexities of navigating insurance claims. Brad's expertise and real-life examples provide practical tips for making informed decisions and understanding the nuances of insurance policies. By delving into the impact of deductibles on insurance premiums, Brad offers valuable insights that can help homeowners and contractors lower insurance costs through strategic choices. Tune in to gain a deeper understanding of the intricate relationship between deductibles, premiums, and optimizing insurance coverage.

    My special guest is Brad Bingham

    Brad Bingham boasts a 25-year tenure in the insurance industry, offering extensive expertise in insurance claims and homeowners' insurance needs. With a client-centered approach, he has gained recognition for providing tailored and informed guidance to homeowners and contractors. Through his comprehensive knowledge and commitment to client satisfaction, Brad has effectively assisted individuals in navigating insurance complexities, enabling them to make strategic decisions to enhance their coverage while minimizing premiums. His reputation as a trusted and reliable insurance advisor is underscored by his dedication to cultivating strong, enduring client relationships and consistently prioritizing their best interests.

    In this episode, you will be able to:

    • Understand How Personalized Service in Insurance Can Save You Money
    • Discover the Key to Assessing Your Need Before Filing an Insurance Claim
    • Unlock the Role of Insurance Agents in Maximizing Your Claims
    • Master Understanding Insurance Policy Coverage Limitations for Optimal Protection
    • Harness the Power of Deductibles to Lower Your Insurance Premiums

    The key moments in this episode are:

    00:00:00 - Introduction and Catching Up

    00:07:21 - Importance of Relationships in Business


    00:09:16 - Advising Clients on Filing Insurance Claims


    00:11:15 - Considerations Before Filing a Claim


    00:12:02 - Tightened Insurance Guidelines


    00:12:44 - Impact of Inflation on Insurance Business


    00:13:07 - Companies Ceasing Writing Business in Texas


    00:14:12 - Consequences of Filing a Claim


    00:16:26 - Importance of Roof Inspection for Insurance Policies


    00:20:48 - The Role of an Insurance Agent


    00:24:06 - Importance of Understanding the Claim Process


    00:25:37 - Bridging the Gap Between Agency and Claims


    00:26:22 - Trusting Contractors and Insurance Agents


    00:27:45 - Challenges Faced by Adjusters


    00:31:15 - Prioritizing Customer Trust and Credibility


    00:35:19 - Identifying Roofing Insurance Gaps


    00:38:00 - Impact of Roof Payment Schedule


    00:42:53 - Selecting the Best Contractor


    00:44:32 - Understanding Deductibles and Risk


    00:46:21 - Long-Term Impact

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    1 hr and 11 mins
  • The Dark Side of Roofing: A Candid Chat with Adjuster Adam Denne
    Mar 1 2024
    Episode Summary

    In this engaging episode of "On Top Of Roofing Podcast with Cody and Eric," we dive into the nuanced world of roofing claims, the critical relationship between contractors and adjusters, and the impact on homeowners. Kicking off with a light-hearted moment about technical difficulties, our hosts introduce Adam Denne, a seasoned adjuster with a unique perspective on the oft-misunderstood dynamics between contractors and insurance adjusters. Through a mix of humor, real-life anecdotes, and expert insights, Cody, Eric, and Adam unravel the complexities of roofing claims, from the initial assessment to final resolution. They discuss the importance of understanding insurance policies, timelines, and the pivotal role effective communication plays in protecting the homeowner's interests. The episode doesn't shy away from the challenges faced in the industry, emphasizing cooperation and mutual respect among all parties involved.

    Key Takeaways

    Bridging the Divide

    Understanding the roles and responsibilities of adjusters and contractors is crucial in navigating roofing claims, emphasizing mutual respect and cooperation for the homeowner's benefit.

    Insider Insights

    Adam Denne shares valuable insights from his experiences as an adjuster, highlighting the importance of knowledge and communication in handling various types of losses effectively.

    Policy and Procedure

    A deep dive into the significance of comprehending insurance timelines and policies, ensuring homeowners are well-informed and prepared throughout the claims process.

    Challenges and Solutions

    Discussion on the common challenges adjusters and contractors face, offering solutions that foster better outcomes for homeowners.

    Guest Bio

    Adam Denne brings a wealth of experience and a unique perspective to the table as a former adjuster turned advocate for effective communication between roofing contractors and insurance professionals. With various titles and designations in the insurance industry, Adam's expertise is invaluable in demystifying the claims process, advocating for homeowners, and promoting a collaborative approach to resolving roofing issues.

    [00:00:51 to 00:01:03] Cody introduces the podcast and mentions technical difficulties with an echo in the background.

    [00:01:03 to 00:01:16] Cody jokes about people wearing headphones at playoff games to avoid echo.


    [00:01:20 to 00:01:28] Cody assures that the technical difficulties have been resolved.


    [00:01:28 to 00:01:56] Cody explains the purpose of the podcast and introduces Adam Denne as a guest.


    [00:01:56 to 00:02:23] Cody mentions the common confrontation between contractors and adjusters, highlights Adam's experience as an adjuster.


    [00:02:23 to 00:02:36] Adam playfully refers to roofing contractors as the dark side but asserts that they are the good guys.


    [00:02:38 to 00:02:54] Cody emphasizes that everyone, including Adam, is just doing their job to protect the homeowner.


    [00:02:54 to 00:03:18] Cody explains how Adam helps homeowners with various types of losses, including roof claims.


    [00:03:19 to 00:03:25] Cody asks a light-hearted question about a female roofer gaining followers on TikTok.


    [00:03:28 to 00:03:29] Eric asks about the rating for the upcoming joke.


    [00:03:33 to 00:03:42] Cody jokingly mentions that only three people are watching the podcast and prompts Adam for the answer.


    [00:03:42 to 00:03:48] Eric delivers the punchline to the joke, mentioning the importance of flashing.


    [00:03:48 to 00:04:21] Cody thanks someone named Cannon for sharing the joke and then proceeds to ask Adam about his titles and...

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    1 hr and 9 mins
  • Navigating the Roofing Industry: Education, Integrity, and Expertise
    Dec 8 2023

    In this live podcast episode, the hosts dive into the world of the roofing industry and the challenges faced by homeowners. The episode begins with the hosts expressing their goals and intentions to provide better information and education in the roofing industry. They introduce their guest, Cody, who shares his background and journey into the roofing industry. Cody discusses his early career choices, including working in the insurance business, and how that eventually led him to roofing. He describes his attraction to the industry, his preference for an active, outdoor-based job, and his passion for providing honest and transparent service to homeowners. The hosts emphasize the importance of integrity in an industry known for negativity and dishonesty. They discuss the confusion and misinformation surrounding insurance claims and the challenges faced by homeowners in finding reliable help. Cody and the hosts express their commitment to guiding homeowners through the process and offering valuable assistance. They also mention their plans to bring in experts from various backgrounds to provide accurate information and transparency in the industry. Overall, this episode offers valuable insights into the roofing industry and the hosts' dedication to making a positive impact.

    Topics discussed:

    - The need for better information and education in the roofing industry

    - Challenges faced by homeowners in dealing with confusion and misinformation

    - Cody's background and journey into the roofing industry

    - The importance of integrity and transparency in the roofing industry

    - The challenges homeowners face in finding reliable help

    - The hosts' commitment to guiding homeowners through the process and offering valuable assistance

    - Plans to bring in experts from various backgrounds to provide accurate information and transparency in the industry

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    53 mins