Leo Prada from #MeetLeosContacts is on the show! Today is a special interview as Leo has announced the end of his unique program. Over the last year Leo has invited people he is connected with on LinkedIn to send him a video of themselves. He then shares that video to his over 20.000 followers. I wanted to grab Leo this week to reflect on the last year and share some of his highlights with me.

Some of the points we spoke about:

• Where did you get the idea?

• Do you remember who sent you the first video?

• Was the whole exercise worth it for you?

• Any moments which stand out for you?

Thank you Leo for being such a great guy. Sharing is caring and that is a motto which very much applies to Leo.

Leo Links:

https://www.linkedin.com/pulse/goodbye-now-leo-prada

https://meetleoscontacts.ar/#about

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ABOUT DIGITAL.DONE.RIGHT.

Is an education and consulting platform with a mission to get companies and organisations comfortable engaging with the online world to:

✅ Attract today’s digital consumer

✅ Design more engaging digital experiences

✅ Drive growth, conversion, and sales across the customer/user journey

Our mission is all about informing and getting the word out on how the digital divide can be bridged. Working with organisations, small businesses as well as corporations we develop strategies to address the agile customer communications of today and how these can be tamed for maximal business value.

More about me: **https://digital-done-right.com/LinkInBio**

Cristin Cornell Tarr is a professor of branding, marketing, and customer experience at the University of Denver.

I wanted to learn more about how branding plays a role in #CX or customer experience, particularly online experiences.

I come away with lots to think about and to work on. I hope you enjoy this episode.

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Check out the links below! Also, let me know what you think of this podcast.

Cristin's Links:

University of Denver https://www.du.edu

Website https://www.bscgroup.biz

IDE - NGO seeds and planting example https://www.ideglobal.org/

Cone Study https://conecomm.com/2017-csr-study/

Scetec https://scatec.com/

Customer Experience Course Provider: https://www.omnitouchinternational.com

A couple of follow up notes:

• Clarification on the Mozembique story - IDE and Scetec were discussing opportunities to work together after the introduction- not sure what actually transpired after our initial contact

• A proposal at DU for a customer experience course in the Spring is under review at this time but not on the course schedule yet.

ABOUT DIGITAL.DONE.RIGHT.

Was founded at the beginning of the pandemic when I went online looking for small businesses. I found nothing. Today it is an education and consulting platform with a mission to get companies and organisations comfortable engaging with the online world to:

✅ Attract today’s digital consumer

✅ Design more engaging digital experiences

✅ Drive growth, conversion, and sales across the customer/user journey

Our mission is all about informing and getting the word out on how the digital divide can be bridged. Working with organisations, small businesses as well as corporations we develop strategies to address the agile customer communications of today and how these can be tamed for maximal business value.

More about me: **https://digital-done-right.com/LinkInBio**

Nigel and I worked together for over 15 years. We had big corporate jobs which took us around the world a few times. A bit embarrassing looking back on it but, well, those were the times.

Today Nigel, like me, has downsized his organization focussing on local but also small businesses as well as startups. We talk about his web design and social management services he offers.

⚜️ What are some of the challenges these businesses have?

⚜️ Why a website is important for a small business?

⚜️ How does he market his business today?

Basically, I wanted to talk with another startup owner to learn a few things and that was my honest motivation for asking him on the podcast.

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Check out the links below as well as links to the podcast and more! Also, let me know what you think of this podcast.

Nigel’s Links

• Website: https://hampshirewebdesign.net

• Facebook: https://www.facebook.com/hampshirewebdesign

• Instagram: https://www.instagram.com/hampshirewebdesign/

• LinkedIn: https://www.linkedin.com/company/hampshire-web-design/

ABOUT DIGITAL.DONE.RIGHT.

Was founded at the beginning of the pandemic when I went online looking for small businesses. I found nothing. Today it is an education and consulting platform with a mission to get companies and organisations comfortable engaging with the online world to:

✅ Attract today’s digital consumer

✅ Design more engaging digital experiences

✅ Drive growth, conversion, and sales across the customer/user journey

Our mission is all about informing and getting the word out on how the digital divide can be bridged. Working with organisations, small businesses as well as corporations we develop strategies to address the agile customer communications of today and how these can be tamed for maximal business value.

More about me: **https://digital-done-right.com/LinkInBio**