• Navigating Client Journeys and Community Advocacy

  • Jul 16 2024
  • Length: 52 mins
  • Podcast

Navigating Client Journeys and Community Advocacy

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  • Summary

  • In this episode of "Echoes of Impact with Noura," host Noura Almasri welcomes two special guests to discuss crucial topics for nonprofit and business owners. Noura begins by emphasizing the importance of having processes in place for client journeys, from intake to offboarding. She shares personal insights on setting expectations, communication, and payment systems to ensure smooth business operations. Noura's first guest, Suzanne Akhras, a candidate running for Illinois State Representative District 82, shares updates on her campaign and highlights her advocacy for women's reproductive rights, common-sense gun legislation, and mental health resources. Suzanne discusses her endorsements and the importance of local elections, urging voters to get involved and make a difference in their communities. In the second segment, Noura interviews Rozetta Williams, a grant writer and nonprofit consultant with eight years of experience. Rozetta opens up about the challenges and fears she faced when starting her business and the significance of working on the business, not just in it. She announces her upcoming "Board Basics and Beyond" masterclass, aimed at helping nonprofit boards enhance governance, strategic decision-making, and financial stewardship. Join Noura and her guests as they share valuable insights and inspire listeners to take actionable steps toward achieving their business and nonprofit goals. Don't miss the opportunity to gain knowledge from industry experts and learn about available resources to support your journey. Stay tuned for future episodes and make sure to get involved by emailing Noura at hello@echoesofimpact.net. Keep making an impact!
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