• Interpreting For Healthcare Episode 29 with Rosanna Balistreri
    Oct 11 2024

    Join us for an insightful episode of “Interpreting in Healthcare” featuring NCIHC President Eliana Lobo and former NCIHC President Rosanna Balistreri! In this engaging discussion, these two trailblazers dive into their vast experiences, sharing their insights on healthcare interpreting, cultural awareness, and health equity. Eliana, a seasoned interpreter, trainer, and advocate for language access, will be in conversation with Rosanna, a diversity leader and expert in health equity and trauma-informed care. Don’t miss this opportunity to learn from these industry pioneers who love what they do!

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    59 mins
  • Interpreting For Healthcare Episode 28 with Berthine Crèvecoeur West
    Sep 10 2024

    Discovering Common Ground: When faced with a choice, two diversity trainers and business owners—Berthine Crèvecoeur West and Eliana Lobo—both realized they would choose to attend a Pro-Peace rally over an Anti-War one. They also share a passion for fostering meaningful connections through language access and an unwavering attitude of gratitude which defines their approach.

    Join us for an engaging discussion on the future of the interpreting profession, the growing influence of AI in the industry, and the vital role of interpreter and translator input in shaping better tools and processes. In a time when breaking out of silos and forging cross-industry partnerships is more important than ever, these conversations are crucial for creating client and patient-centered outcomes.

    Curious to learn more? Tune in and form your own perspective!

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    53 mins
  • Interpreting For Healthcare Episode 27 with Lisa Morris
    Jul 12 2024

    Join us for an engaging episode where thoughtful discussion transforms into a dynamic brainstorming session, sparking an exciting new idea!

    Curious about this groundbreaking idea? Tune in to find out! Here’s a hint: mark your calendars for these in-person events in 2025: The NCIHC Summit in Portland, Oregon, and the “Paving the Way” Medical Interpreter Conference in Boston, Massachusetts.

    If you're eager to create change and connect with professionals across the language access field, let's explore how we can make a difference together.

    Don’t miss out—join us and be part of the conversation!

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    25 mins
  • Interpreting For Healthcare Episode 26 with Ludmila Golovine
    Jul 12 2024

    The one where you get to meet this year’s NCIHC Language Access Champion, Mila Golovine!

    Not only that, but you get to hear and learn about all the other projects Mila is involved in and working on, including an especially timely group called the AI Task Force. Mila has shared the link to the research results extracted from the first AI Task Force survey, (which was first made public in March of 2024). Please take a look!
    Link: https://safeaitf.org/press/

    Come listen to one of the best behind-the-scenes rainmakers as she shares her outlook on what truly matters in our world of language access, and how we can make a difference! (Hint: the word GRATITUDE takes up a lot of space here).

    Come join us, you’ll be glad you did!

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    43 mins
  • Interpreting For Healthcare Episode 25 with Jorge Ungo and Johanna Parker
    May 7 2024

    The one where Three Musketeers: Eliana, Jorge and Johanna call for breaking down silos and making friends with allied healthcare workers for the brighter future of language access.

    Tune in to our two-guest podcast to learn about the important work Jorge (a new language access advocate) and Johanna (a CCHI vice-chair) do at the Certification Commission for Healthcare Interpreters (CCHI).

    Would you like to know what made Johanna fall in love with medical interpreting and give it preference over a conference interpreter career?

    Are you curious how imposter syndrome and exceptional communication skills helped shape Jorge’s professional life?

    • Then you definitely need to listen to our thought-provoking conversation about:
    • Doom and gloom feelings spreading among language professionals
    • Systemic gaps in the US healthcare system causing blocks to equal medical services for LEP patients
    • Importance of turning the end users into language access champions
    • Interpreter outsourcing tendencies and their effects on the LSP market


    The time is now to listen to our podcast, get motivated, stop preaching to the choir and start knocking on the doors to make everyone aware of Title 6.

    By the end of the day, the one who walks will master the road. Let’s walk together!

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    42 mins
  • Interpreting For Healthcare Episode 24 with Enrica Ardemagni
    Apr 25 2024

    The one where Enrica shares true stories about her academic experience and draws your attention to researchers whose work is worth following.

    Tune in to our new conversation with Enrica Ardemagni, Professor Emerita of Spanish at Indiana University, one of the founding members of the Midwest Association of Translators and Interpreters and NCIHC Ex-President for 6 years.

    From our new podcast, you will find out how our prominent guest manages to juggle her professor’s work at the university, court and medical interpreting sessions, and volunteering for several nonprofit organizations.

    Would you like to know which project has caused a domino effect on Enrica’s career journey?

    Then join us for a 30-minute podcast full of personal insights and stories generously shared with our listeners.

    Do the names of Andrea Henry, Chris Mellinger, Laura Gascone, and Josh Prada ring a bell? If not, they should! Tune in to find out more about ongoing research in the language field. If you want to know what Eliana’s aunt says about the English language and why colloquial speech is far more challenging to interpret than medical terminology, don’t hesitate to tune in to our new podcast now!

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    31 mins
  • Interpreting For Healthcare Episode 23 with Ewandro Magalhaes
    Apr 16 2024

    Exciting News Alert! Join us on “Interpreting for Healthcare”, NCIHC’s podcast, for an exclusive interview with the incredible Ewandro Magalhães – Entrepreneur, Author, Speaker, and Coach extraordinaire!

    With over 30 years of experience, Ewandro has been at the forefront of language services, making waves as the former Chief Interpreter at the United Nations and the Head of the Conference Management Service for the International Telecommunication Union in Geneva, Switzerland.

    Ewandro is not just a language expert; he's also a published author of "Sua Majestade, o Intérprete" – the only book in Portuguese about the craft of language interpretation (2007), and "The Language Game: Inspiration and Insights for Interpreters" in English (2019).

    As the Co-Founder and Chief Language Officer at KUDO, an award-winning platform for live interpretation in online and hybrid meetings, Ewandro has been revolutionizing language communication since 2018. Currently, he serves as the Global Language Strategist at Nimdzi Insights, bringing his charisma and expertise to a global audience. Ewandro's voice has resonated with world leaders, pop singers, and professionals like you!

    Get ready for an inspiring conversation as Ewandro shares his journey, insights, and the secrets to bridging language gaps in today's interconnected world. Whether you're aiming to connect globally, communicate effectively, or grow your career, Ewandro has the wisdom you need! Don't miss out! Tune in to “Interpreting for Healthcare” and take part in this enlightening conversation with Ewandro Magalhães.

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    35 mins
  • Interpreting For Healthcare Episode 22 with Margarita Larios
    Mar 14 2024

    Welcome to Episode 22 of our podcast! In this captivating installment, language access advocates Margarita Larios and Eliana Lobo reunite after a year, delving even deeper into the nuances of success within the realm of language access. Tune in as they unravel the latest initiatives and ventures spearheaded by the newly established Office of Language Access for the state of New York, by its very first Executive Director.

    Discover the remarkable journey of the Office of General Services as they hit the road, engaging with New Yorkers firsthand in town hall settings across the state. Margarita enlightens us on the strides made during this inaugural year, likening it to a maiden voyage for the dedicated office staff. Unveiling the challenges faced by constituents in accessing language services, the podcast sheds light on the essential role played by the Office of Language Access.

    Join us as we explore how the power of connection, both within and beyond established systems, emerges as a pivotal factor for success in the pursuit of linguistic inclusivity. This episode reinforces the profound significance of cultivating allies to ensure a thriving and accessible linguistic landscape for all. Don't miss out on this insightful conversation that goes beyond the surface, providing a comprehensive understanding of the evolving language access landscape in the state of New York!

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    1 hr