• Metrics that Measure Up

  • By: Ray Rike
  • Podcast

Metrics that Measure Up

By: Ray Rike
  • Summary

  • B2B SaaS and Cloud founders, CEOs, and Go-To-Market operating executives share their journey as they scaled their business from $0M ARR to $100M and beyond. The guests share their insights on measurements of success, performance metrics, and benchmarks they use to guide and inform their decision-making and growth journey.Guests include founders and CEOs of amazing success stories such as LinkedIn, DocuSign, Marketo, Gainsight, Salesforce Commerce Cloud, ringDNA, InsightSquared, Cloudera and Gong. Beyond founders and CEOs, we also speak with leading Venture Capitalists, Go-To-Market executives and industry thought leaders who share their experience and insights into customer acquisition, customer retention, and customer expansion best practices.

    © © 2023 Metrics that Measure Up
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Episodes
  • SaaS Reporting Roadmap with J.T. Cecchini - CEO LevelUp Finance
    Nov 5 2024

    As B2B SaaS companies scale beyond $20M the complexity of their internal process, systems and SaaS metrics calculations become much more complex. As companies begin to consider a next round of financing and/or evaluate the strategic acquisition option, being able to quickly and reliably provide potential investors the metrics that matter to them is a key factor in how investors will determine not only the "if they will invest" but also "what the enterprise value" is.

    During this episode, Ray discusses the below topics with J.T. Cecchini, CEO of LevelUp Finance:

    • SaaS Reporting RoadMap
    • 5x5 Reporting Matrix
    • LevelUp Finance Valuation Framework
    • A Reporting ScoreCard


    If you are a CEO, CFO or Revenue Operations leader who is responsible for ensuring the financial reporting and metrics infrastructure, data and processes are ready to scale and stand up to the scrutiny of potential investors, this episode is a great listen!!!


    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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    37 mins
  • SaaS CEO and CFO Collaboration - with Godard Abel and Chad Gold, CEO and CFO G2
    Oct 29 2024

    Godard Abel, CEO of G2 and Chad Gold, CFO at G2 led a session at SaaS Metrics Palooza 24'. This is an audio only version of their fireside chat with Metrics that Measure Up host, Ray Rike.

    During this episode, Godard, Chad and Ray discuss the following topics:

    • When does a company need to hire a CFO
    • What is the partnership dynamics between a CEO and CFO
    • What are the investor and board responsibilities for a CEO vs CFO at G2
    • What metrics become more important as a company scales to $100M ARR and above


    If you are a B2B SaaS company, you already know G2 and this conversation is a great opportunity to learn how they use metrics to lead the company to the next level of success!

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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    36 mins
  • Farmville to Finance - The career Journey of Siqi Chen, Founder and CEO Runway
    Oct 23 2024

    Imagine a career journey starting as a software developer at NASA, then a B2C video service developer, moving on to the role of a general manager at game developer Zynga, and next heading to be the Head of Growth at Postmates - an early to food delivery service and now founding an FP&A platform company for the Office of Finance - that is the journey of Siqi Chen, Founder and CEO at Runway!

    During this conversation, we cover three topics with Siqi including:

    • The catalyst for founding a B2B FP&A software company
    • The evolution of the Office of Finance
    • The importance of User Experience for B2B Software


    Siqi highlighted his lack of comfort with company financials as a primary catalyst for founding a Financial Planning and Analysis software company. During Covid, Siqi was required to quickly "re-plan" his company financials to present to his VC investor, Andreessen Horowitz and began to understand the pain of existing financial planning processes and the associated software.

    One of the primary beliefs that Siqi brings to FP&A is that finance has historically been about reporting, but going into the future will become a strategic function and requires a deeper level of business understanding and the ability to model multiple possible scenarios to develop clarity of the path forward.

    Siqi highlighted the importance of providing the board a solid forward-looking plan, but also the ability to leverage real-time data across multiple systems to aid the decision-making process. As a company evolves, the number of business systems increases materially and creates a real challenge in using spreadsheets to model business scenarios that depend upon data from multiple systems.

    Viewing a model as a "business simulation", using strategies from game development is a unique perspective that Siqi's experience in gaming company Zynga. One of the barriers in moving beyond Excel is that as companies scale, it is not about eliminating the use of Excel, it is about highlighting the existing pains of using Excel for financial modeling including the increasing challenges of ingesting data from multiple systems, collaboration across multiple departments and being able to plan on a segment by segment basis.

    Another challenge in growing companies is that every department has its own "excel model" to plan its function, which is great for a smaller company, but makes it almost impossible to bring 4 - 5 different department models together into one master "company plan". Hence the requirement for a company-wide FP&A solution that can facilitate collaboration between every department in building a company-wide plan.

    Finally, we discussed how the learnings from the B2C world help in running a B2B company. First, Siqi highlighted that "unlearning" is a key trait as some strategies that work for building a consumer product do not easily translate into a B2B business. One of the key insights is the importance of speaking to the target users versus using your intuition. Another key un-learning is that the "users" of B2B software are typically NOT the buyers of the software, so the approach to both user experience and messaging must reflect the needs of the economic buyer and the users.

    If you care about measurements, care about data and are looking for a better way to manage business modeling and having real-time data available to facilitate decision making - this conversation with Siqi is a great listen!


    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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    29 mins

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