In the beginning … of our dot com digital age (roughly from the late 1970s) … there was a expectation that information and computer technology (ICT) would be a boon to society. Technology could be liberating rather than oppressing. The hope was that new products and services (e.g., personal computers, the Internet, the WWW, search engines, smart phones, social media) would lead to a more equitable, open, and free society. Sadly, that didn’t happen. Instead, the pervasive goal in ICT became monetization—to make a buck and to maximize profits as much and as quickly as possible.

In this episode we’re not going to argue whether this is good or bad thing. We accept that the dominant characteristic in ICT was and still is the drive for commercial triumph. And with an information economy estimated to be around $5.5 trillion today (and growing), there is success beyond anyone’s wildest dreams.

Instead, we want to examine the implications of all this profit-seeking in the information sector. We’ve become aware of a disturbing trend: the decline of the quality in online products and services over time. This phenomenon is described in a Wikipedia entry as “Enshittification” where vendors and entrepreneurs initially “create high-quality offerings to attract users, then they degrade those offerings to better serve business customers, and finally degrade their services to users and business customers to maximize profits for shareholders.”

How big of a concern is enshittification in relation to the nature and quality of information resources and services in the commercial and public sectors? And of course, do we see this trend in the library world as well?

Dave explores NotebookLM’s podcasting feature. NotebookLM is an AI system from Google that lets you create a workspace around documents that summarizes, creates study guides, and much more. One of the features is creating an “Audio Overview” that transforms your notes and documents into a two person podcast. Dave was impressed, see what you think. And let us know!!

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The election is over, and the reactions are emotional and raw. Some people are cheering; others crying. America is still as divided politically and socially as the day before. Putting those things aside, let’s look ahead from an information & library perspective. What’s in store for us as individuals, families and communities? Are there lessons learned from the campaigns and result from an information perspective? What might the next few years look like for libraries and librarians and those who use and rely on library resources and service? Are there opportunities for libraries to serve and thrive or will it require us to play defense in order to simply survive?