• Addressing the Well-Being Crisis in Legal
    Dec 19 2024

    It's no secret that the legal industry is stressful, and that can often translate into burnout and other negative impacts on mental health. But why does it have to be that way? Attorney Jonathan Baum, Founder of Avenir Guild, offers his insight on how the industry can work to mitigate some of those stressors, including reassessing billable hour requirements, setting firmer boundaries and more. Every positive step will help your attorneys, staff and even your clients.

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    26 mins
  • Improving Lateral Integration
    Dec 12 2024

    Making sure your firm's lateral integration process is solid can be a key way to win the battle for top talent. Craig Budner, Chief Strategic Growth Partner at K&L Gates, joins the program to talk about the lessons he's learned from managing lateral hires. From cross-selling to succession planning, the lateral integration process should play a role in your firm's innovation and growth. Plus, we talk a little "inside baseball" in honor of the World Series, which was happening during the episode's recording.

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    26 mins
  • ALA's Meeting the Moment: Hiring in Legal
    Nov 21 2024

    It’s not too often when we get a chance to hear from both ALA’s President, Amanda Koplos, CLM, CPA, and Executive Director, Eryn Carter, CAE, in the same room at the same time. This is one of those times! In this episode, Amanda and Eryn take the opportunity to discuss how ALA is meeting the moment when it comes to hiring struggles in the legal industry. Gather some ideas about how to address some of the latest hiring trends — such as recruiting, compensation packages and integrating Gen Z — and learn about the resources ALA provides to help you. Let us know what topics you'd like to see us talk about next!

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    37 mins
  • Why Cash Is King at Your Law Firm
    Nov 13 2024

    One of the best ways to make sure your firm can withstand economic headwinds is having enough cash on hand. But given the many things you have to spend money on, it can be hard to make sure reserves are plentiful. Business finance expert M.C. Laubscher joins the show to talk about the best ways to make your firm resilient during turbulent economic times and offers some creative ways to ensure positive cash flow and profitability.

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    25 mins
  • Layering Your Cyber Defenses
    Oct 1 2024

    This Cybersecurity Awareness Month, Innovative Computing Systems' Chief Operating Officer Eric Hoffmaster joins the program to discuss how creating layers to your organization's cybersecurity is one of the most effective ways to prevent an attack. Plus, he explains which layers may be necessary to qualify for cyber insurance and how bad actors are using AI to make their attacks even more complex.

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    28 mins
  • Doubling Down on DEIA
    Aug 28 2024

    Amid the current political and social climate, several organizations have begun to roll back their diversity, equity, inclusion and accessibility (DEIA) programs. But is this just a passing trend or a more permanent reassessment of the role DEIA plays in the workplace? Ann Thomas, Chief Diversity and Inclusion Officer at Stinson LLP, joins the program to discuss the state of DEIA today, how firms of different sizes should approach their DEIA initiatives, and how clients are still looking for their firms to show progress on diversity and inclusion.

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    30 mins
  • Grief, Action and the #LovedJennie Mental Health Movement
    Aug 8 2024

    When the Middle Tennessee Chapter lost one of their own to suicide, chapter members worked through their grief by taking action and forming a Mental Health Task Force. In this episode, task force members Teresa J. Walker, CLM, Tennessee Private Trust Services Director at Holland & Knight LLP, and Dana L. Holsomback, CLM, Office Administrator at Ogletree, Deakins, Nash, Smoak & Stewart, PC, share what they’ve learned, issue a call to action for other ALA chapters and remember their friend Jennie and their #LovedJennie movement.

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    18 mins
  • Refocusing on Customer Service
    Jul 31 2024

    Customer service may seem like a lost art nowadays, but for your legal organization, that means it's more important than ever to get it right. In this episode, Richard Culberson, Chief Executive Officer of Moneypenny and Voice Nation, North America, discusses how to ensure your intake process makes a great first impression on potential clients and how to adapt it to the market you're in.

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    30 mins