How do you build workplaces where people feel heard, valued and inspired?

For Phillip Marshall, Executive Director of Workforce and OD at Mid Yorkshire Teaching NHS Trust, it’s all about kindness. A passionate advocate for staff engagement, Phillip leads by example, showing how small actions can make a big impact.

In our latest episode of the Kinder Conversations podcast, Phillip joins Tim Keogh to share his journey of culture transformation, outlining what we can all learn from simple yet powerful conversations and how kindness can shape better outcomes for both staff and patients.

What if a single question could change how you connect with others?

In our latest episode of the Kinder Conversations podcast, Paul Johnson reveals how curiosity can transform our interactions by helping us navigate difficult conversations, challenge preconceived notions and embrace perspectives different from our own.

Tim Keogh had the pleasure of sitting down with Paul, our wonderful Senior Facilitator at A Kind Life. Paul has over 30 years of experience in the NHS as Associate Director of Education and Organisational Development Lead. He is a member of the CIPD, a registered mental health nurse and a qualified group analytic psychotherapist.

How can you become a compassionate leader?

Well, we think taking a leaf out of HPMA’s Chief Executive Officer Julie Rogers’s book is a great place to start.

In our latest episode of the Kinder Conversations podcast, Tim Keogh had the opportunity to speak to Julie about the unkind behaviours we see in the public sector, HMPA’s fantastic Avoiding Harm Movement and how being honest is sometimes the kindest we can be.

Tune in to discover:

🔵 The importance of connecting with those you work with, especially as a member of leadership

🟣 A discussion around the harm employee investigations can cause

🔵 How to respond, not react, to situations

🟣 Why we need to give honest feedback to staff

🔵 The hidden harms of agile and hybrid working

🟣 The importance of holding a mirror up to yourself and your own behaviours

🔵 How Julie continues to show up for her staff and lead with kindness